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Russian Customer Service Jobs (NOW HIRING)

TTEC

$15.50 - $21/hr

As a Russian-speaking Customer Service Representative working on-site in Athens, Greece , youll be a part of bringing humanity to business. #experienceTTEC Our purpose, team, and company culture are ...

Diverse Lynx

Customer Service Representative

Manhattan, NY · Hybrid

$20 - $23/hr

Customer Service Representative We are seeking a Customer Service Representative to join our team ... English/Spanish/Russian is most needed. English and any of the following Chinese, Korean, Bengali ...

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How much do russian customer service jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for russian customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Russian Customer Service position, and why are they important?

To excel in a Russian Customer Service role, you need fluency in Russian and English, strong communication abilities, and experience in customer support or a related field. Familiarity with customer relationship management (CRM) software, ticketing systems, and possibly basic troubleshooting or product knowledge is often required. Outstanding interpersonal skills, patience, and a proactive approach to problem-solving set top performers apart. These skills are essential to effectively assist customers, resolve issues efficiently, and maintain a positive company image across linguistic and cultural boundaries.

What is a Russian Customer Service job?

A Russian Customer Service job involves assisting Russian-speaking customers with inquiries, troubleshooting issues, and providing product or service support. Responsibilities may include answering phone calls, responding to emails or chats, and ensuring customer satisfaction. Strong language skills in both Russian and the company's primary language are usually required.

What are the typical challenges faced by Russian Customer Service representatives, and how are they supported?

Russian Customer Service representatives often encounter challenges such as handling complex customer inquiries, navigating cultural and linguistic differences, and managing high call or ticket volumes. Most employers provide comprehensive training programs, access to knowledge bases, and ongoing support from supervisors to help team members succeed. Team collaboration is common, with representatives frequently working alongside technical staff, sales teams, and other customer service agents to ensure accurate and prompt resolutions. Maintaining continuous communication and leveraging available resources takes the pressure off individual representatives. This structured support helps staff develop professionally while consistently delivering exceptional service to Russian-speaking customers.

More about Russian Customer Service jobs
What cities are hiring for Russian Customer Service jobs? Cities with the most Russian Customer Service job openings:
What are the most commonly searched types of Russian Customer Service jobs? The most popular types of Russian Customer Service jobs are:
What states have the most Russian Customer Service jobs? States with the most job openings for Russian Customer Service jobs include:
What job categories do people searching Russian Customer Service jobs look for? The top searched job categories for Russian Customer Service jobs are:
Russian Customer Service jobs near you
Infographic showing various Russian Customer Service job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Bilingual Customer Service & Language Specialist (Russian) (W-2 Employee)

Bilingual Customer Service & Language Specialist (Russian) (W-2 Employee)

Universal Language Service, Inc.

Bellevue, WA • On-site

$20 - $25/hr

Full-time

Medical

Posted 28 days ago

Job description

Position: Bilingual Customer Service & Language Specialist (Russian) (W-2 Employee)
Location: Onsite, Bellevue, WA
Schedule: Monday-Friday, 8:00 AM - 5:00 PM (PST) or 8:30 AM - 5:30 PM (PST)
Employment Type: Full-time, W-2
Languages Needed: • Russian
About the Role: Universal Language Service, Inc. is seeking a dedicated and professional Bilingual Customer Service & Language Specialist (Russian) join our team. This dual-role position combines real-time over-the-phone and video remote interpretation (OPI/VRI) services with administrative responsibilities. The ideal candidate is detail-oriented, communicative, and able to manage multiple tasks efficiently while maintaining accuracy and professionalism. A full benefits package is available, including medical insurance.
Key Responsibilities:
Interpretation & Customer Support • Deliver real-time OPI/VRI interpretation services in Russian and English • Assist interpreters with completing and updating profiles and documentation • Follow up with interpreters to ensure records are current and compliant • Maintain clear and professional communication with interpreters and internal teams • Handle sensitive information with confidentiality and accuracy • Coordinate interpreter assignments, efficiently manage schedules, and ensure accurate and timely fulfillment of client requests • Maintain interpreter account records, updating information related to assignments, availability, and billing accurately • Proactively troubleshoot scheduling issues, providing timely and effective solutions
Requirements: • Strong bilingual proficiency in English and Russian • Excellent communication, organization, and customer service skills • Strong attention to detail and ability to manage administrative documentation • Ability to work full-time, on-site (Monday-Friday, 8:00 AM-5:00 PM PST or 8:30 AM-5:30 PM PST) • Prior interpretation experience preferred • Medical DSHS or national interpreter certification/qualification (e.g. NBCMI, CCHI, Other) is a plus (support provided for those seeking DSHS Medical recognition)
Education & Professional Background: • Bachelor's degree in Linguistics, Human Resources, or related field preferred (or equivalent experience) • Minimum of 2 years of relevant experience in customer service, scheduling, recruiting, onboarding, interpretation, or translation
Work Environment & Screening Requirements: • This is a full-time, on-site position based at our Bellevue, WA corporate office • Remote work is not permitted • Candidates must pass a full-panel drug and alcohol screening and a national criminal background check
Compensation: • Up to $25 per hour, depending on qualifications and relevant experience • Full benefits package available, including medical insurance
Join our team and contribute to delivering exceptional language services to our diverse clientele.
Pay Range: $20 - $25 per hour

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