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Russian Customer Service Jobs (NOW HIRING)

We are currently hiring a Customer Service Representative (CSR) to join our front-of-house team ... Fluent in English and Ukrainian/Russian (required) * Weekend availability is required * Strong ...

CSR

Paramus, NJ · On-site

$16/hr

Bilingual Russian strongly preferred * Proven customer support experience (3-5 years) * Ability to train and monitor employees on customer service policies and standards * Customer orientation and ...

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Russian Customer Service information

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How much do russian customer service jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for russian customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Russian Customer Service position, and why are they important?

To excel in a Russian Customer Service role, you need fluency in Russian and English, strong communication abilities, and experience in customer support or a related field. Familiarity with customer relationship management (CRM) software, ticketing systems, and possibly basic troubleshooting or product knowledge is often required. Outstanding interpersonal skills, patience, and a proactive approach to problem-solving set top performers apart. These skills are essential to effectively assist customers, resolve issues efficiently, and maintain a positive company image across linguistic and cultural boundaries.

What is a Russian Customer Service job?

A Russian Customer Service job involves assisting Russian-speaking customers with inquiries, troubleshooting issues, and providing product or service support. Responsibilities may include answering phone calls, responding to emails or chats, and ensuring customer satisfaction. Strong language skills in both Russian and the company's primary language are usually required.

What are the typical challenges faced by Russian Customer Service representatives, and how are they supported?

Russian Customer Service representatives often encounter challenges such as handling complex customer inquiries, navigating cultural and linguistic differences, and managing high call or ticket volumes. Most employers provide comprehensive training programs, access to knowledge bases, and ongoing support from supervisors to help team members succeed. Team collaboration is common, with representatives frequently working alongside technical staff, sales teams, and other customer service agents to ensure accurate and prompt resolutions. Maintaining continuous communication and leveraging available resources takes the pressure off individual representatives. This structured support helps staff develop professionally while consistently delivering exceptional service to Russian-speaking customers.

More about Russian Customer Service jobs
What cities are hiring for Russian Customer Service jobs? Cities with the most Russian Customer Service job openings:
What are the most commonly searched types of Russian Customer Service jobs? The most popular types of Russian Customer Service jobs are:
What states have the most Russian Customer Service jobs? States with the most job openings for Russian Customer Service jobs include:
Infographic showing various Russian Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Voyager Global Mobility

Brooklyn, NY • On-site

$19/hr

Full-time

Posted 26 days ago


Job description

Company Overview:
Voyager Global Mobility and its subsidiaries play a central role in urban transportation in some of the most dynamic cities throughout the Americas. We power more than 10,000 drivers with professionally managed vehicles and resources so they can succeed as entrepreneurs in the ride-sharing economy. Our fleet-as-a-service model-a scalable infrastructure of well-maintained vehicles, driver resources, data and metrics-can be deployed to empower the Uber platform and other noted rideshare services to deliver world-class service anywhere.
Job Description:
Customer Service Representatives (CSR) are the primary face of the company to our most important stakeholders-our customers! The CSR helps to get approved clients into their rental vehicle smoothly and keep them on the road throughout their time with us. CSRs handle direct requests from customers in the office, as well as tasks from the fleet department that affect customers. Our front office CSRs are also supported by customer support infrastructure that operates remotely (outside of the United States).
Essential Job Functions:
  • Coordinate with the remote support team to create customer reservations
  • Onboard new and returning customers as they begin a rental contract
  • Verify driver and vehicle information is updated
  • Offboard customers who are returning a vehicle, including closing their account and completing appropriate charges
  • Support the fleet and claims team with the accident/damage reporting process
  • Resolve and De-escalate customer concerns
  • Actively follow up with customer requests (switches and pickups) and document all actions per provided protocols
  • Communicate regularly with office teammates, supervisor, fleet team and remote support teams on the status of customer accounts and requests
  • Perform any other duties as assigned
  • Must be able to perform essential job functions with or without reasonable accommodations
  • Must be able to work onsite, this is not a remote role

Qualifications Needed:
  • Excellent interpersonal and customer service skills
  • Proficient use of Google Suite, Excel and MS Word Skills
  • Ability to navigate through multiple computer applications with speed and accuracy.
  • The ability to adapt and learn quickly
  • Superb written and verbal communication skills
  • Ability to work in a fast-paced environment
  • Bi-lingual a requirement (Spanish, Arabic, Russian and any other languages welcome)

The Company reserves the right to modify essential job functions, qualifications and overall job duties at any time in order to support the needs of the business. Any changes will be communicated to the appropriate parties.