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Russian Customer Service Jobs in Florida (NOW HIRING)

SOSi

Senior Analytic Facilitator (Russian)

Tampa, FL · On-site

$48.50 - $66.25/hr

SOS International LLC (SOSi) is seeking a Analytic Facilitator (Russian) to support our customer in ... services regarding Middle Eastern, Central Asian, and South Asian customs, courtesies, and ...

SOSi

Senior Analytic Facilitator (Russian)

Tampa, FL · On-site

$48.50 - $66.25/hr

SOS International LLC (SOSi) is seeking a Analytic Facilitator (Russian) to support our customer in ... services regarding Middle Eastern, Central Asian, and South Asian customs, courtesies, and ...

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Russian Customer Service information

What is a Russian Customer Service?

A Russian Customer Service job involves assisting Russian-speaking customers with inquiries, troubleshooting issues, and providing product or service support. Responsibilities may include answering phone calls, responding to emails or chats, and ensuring customer satisfaction. Strong language skills in both Russian and the company's primary language are usually required.

What are the key skills and qualifications needed to thrive in Russian Customer Service?

To excel in a Russian Customer Service role, you need fluency in Russian and English, strong communication abilities, and experience in customer support or a related field. Familiarity with customer relationship management (CRM) software, ticketing systems, and possibly basic troubleshooting or product knowledge is often required. Outstanding interpersonal skills, patience, and a proactive approach to problem-solving set top performers apart. These skills are essential to effectively assist customers, resolve issues efficiently, and maintain a positive company image across linguistic and cultural boundaries.

What are the typical challenges faced by Russian Customer Service representatives, and how are they supported?

Russian Customer Service representatives often encounter challenges such as handling complex customer inquiries, navigating cultural and linguistic differences, and managing high call or ticket volumes. Most employers provide comprehensive training programs, access to knowledge bases, and ongoing support from supervisors to help team members succeed. Team collaboration is common, with representatives frequently working alongside technical staff, sales teams, and other customer service agents to ensure accurate and prompt resolutions. Maintaining continuous communication and leveraging available resources takes the pressure off individual representatives. This structured support helps staff develop professionally while consistently delivering exceptional service to Russian-speaking customers.

What are the most commonly searched types of Russian Customer Service jobs in Florida?

The most popular types of Russian Customer Service jobs in Florida are:

What are popular job titles related to Russian Customer Service jobs in Florida?

For Russian Customer Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Russian Customer Service jobs in Florida look for?

The top searched job categories for Russian Customer Service jobs in Florida are:

What cities in Florida are hiring for Russian Customer Service jobs?

Cities in Florida with the most Russian Customer Service job openings:

Russian Customer Service jobs near you
Infographic showing various Russian Customer Service job openings in Florida as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 94% In-person, and 6% Remote job distribution.

On-Site Russian Interpreter - Florida

Kreato Global

Jacksonville, FL • On-site

$63K/yr

Contractor

Posted 23 days ago

Job description

About Us 
Kreato Global | BPO & Language Solutions, founded in 2020, is a leading provider of business process outsourcing and language services. We specialize in delivering comprehensive communication solutions that help organizations overcome language barriers across the healthcare, legal, customer service, and social service sectors.
Our expertise includes Over-the-Phone Interpretation (OPI), Video Remote Interpretation (VRI), On-Site Interpretation, and American Sign Language (ASL) services, ensuring accurate, reliable, and culturally sensitive communication for clients and the communities they serve.

Job Description
We are hiring On-Site Russian Interpreters in Florida to provide accurate, in-person consecutive interpretation in medical environments. This crucial role facilitates seamless communication between English-speaking healthcare professionals and Russian-speaking patients to ensure effective, high-quality patient care.

Contract Responsibilities:

  • Provides On-Site consecutive interpretation.

  • Follows all Kreato Global policies and procedures related to information confidentiality and interpreter ethics.

  • Maintains strict patient confidentiality in accordance with HIPAA, FERPA, GLBA, and/or regulatory requirements, policies, and standards.

  • Establishes and maintains quality service and positive interaction with all patients, customers, visitors, health care providers, and clinical employees.

  • Continuously improves vocabulary and specialized subject matter knowledge.

Requirements:

  • Submission of an updated Resume.

  • Must be at least 18 years of age.

  • High school diploma or GED equivalent.

  • Access to reliable transportation.

  • Ability to provide documentation of updated vaccinations to include but not limited to (dependent on location, federal and local regulations, and business policies for healthcare and others): TB, MMR, Varicella, Hep B (or declination), TDAP, Seasonal Influenza (Flu), and Covid.

  • Successful completion of a drug test and Background Check & Security Screen.

  • A signed commitment to confidentiality, adherence to ethics, and HIPAA compliance.

Preferred Qualifications:

  • 1+ years of interpreting experience.

  • Knowledge of Kreato Global’s evaluation process conforming to interpreting standards defined by NCIHC, IMIA, and CHIA.

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