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Remote Member Service Representative Jobs in Florida

TEKsystems

MSR AS (JAX) - 08/24

Jacksonville, FL · Remote

$20.75/hr

TEKsystems is currently hiring Member Service Representatives (MSRs) to support a Fortune 100 ... Training is fully remote in Jacksonville, FL (must attend 1 week of the training on-site)

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All JobsMember Service Representative JobsRemote Member Service Representative JobsRemote Member Service Representative Jobs in Florida

Remote Member Service Representative information

See Florida salary details

$6

$11

$17

How much do remote member service representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote member service representative in Florida is $11.89, according to ZipRecruiter salary data. Most workers in this role earn between $8.99 and $14.18 per hour, depending on experience, location, and employer.

What is a remote member service representative?

A Remote Member Service Representative is a customer support professional who assists members of an organization, such as a credit union, insurance company, or healthcare provider, from a remote location—usually from home. Their primary duties include answering member inquiries, resolving concerns, processing requests, and providing information about products or services via phone, email, or chat. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools to effectively serve members without in-person interaction.

What is the difference between Remote Member Service Representative vs Remote Customer Service Representative?

AspectRemote Member Service RepresentativeRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require industry-specific certificationsHigh school diploma or equivalent; generally no specialized certifications needed
Work EnvironmentCall centers, financial institutions, healthcare organizationsRetail, tech companies, service providers
Industry UsageFinancial services, healthcare, insuranceRetail, tech, hospitality
Common Search/ComparisonYesYes

The Remote Member Service Representative typically works in financial or healthcare sectors, focusing on member or patient interactions, often requiring industry-specific knowledge. The Remote Customer Service Representative has a broader scope across various industries, handling general customer inquiries. While both roles involve remote communication and customer support, the Member Service role is more specialized in serving members or clients within specific industries.

How does a remote member service representative effectively collaborate with team members and supervisors while working from home?

Remote Member Service Representatives typically use a variety of digital communication tools, such as video calls, instant messaging, and collaborative platforms, to stay connected with their team and supervisors. Regular virtual meetings and check-ins help ensure that everyone is aligned on goals and any challenges can be addressed promptly. Additionally, clear documentation and timely updates are essential for smooth collaboration, as they help maintain transparency and accountability within the team. Most organizations also provide ongoing support and training to help remote representatives feel engaged and supported in their roles.

What are the key skills and qualifications needed to thrive as a remote member service representative, and why are they important?

To thrive as a Remote Member Service Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and secure communication platforms is often required. Outstanding verbal communication, active listening, and problem-solving abilities are crucial soft skills for success in this role. These skills ensure efficient issue resolution, member satisfaction, and effective service delivery in a remote environment.

What are popular job titles related to Remote Member Service Representative jobs in Florida?

For Remote Member Service Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Member Service Representative jobs in Florida look for?

The top searched job categories for Remote Member Service Representative jobs in Florida are:

What cities in Florida are hiring for Remote Member Service Representative jobs?

Cities in Florida with the most Remote Member Service Representative job openings:

Remote Member Service Representative jobs near you
Infographic showing various Remote Member Service Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $24,733 per year, or $11.9 per hour.

Remote Member Services Representative

Globe Life American Income Division

Tampa, FL • On-site, Remote

$14.50 - $19.75/hr

Full-time

Medical, Life

Posted 5 days ago

Job description

Remote Customer Service Representative | Work From Home | Weekly Pay
Company: AO | Globe Life
Location: 100% Remote (United States & Canada)
Build a Career With Purpose-From Anywhere
Are you looking for a 100% remote opportunity that offers flexibility, professional growth, and the chance to make a meaningful difference?
AO is seeking enthusiastic, dependable, and people-focused individuals to join our team as Remote Customer Service Representatives / Client Support Representatives. In this role, you'll work virtually with clients, provide outstanding customer support, explain benefit options, and help protect working families-all while enjoying the freedom of working from home.
Our mission is simple:
Protect Every Child. Serve All Working People.
Whether you're beginning a new career or bringing experience from customer service, retail, hospitality, healthcare, banking, education, military, or sales, we provide comprehensive training and ongoing mentorship to help you succeed.
What You'll Do
  • Meet with clients virtually using Zoom.
  • Provide exceptional customer service and support.
  • Build strong relationships through active listening and clear communication.
  • Educate clients about available benefit options.
  • Assist with enrollments and answer client questions.
  • Maintain accurate client information.
  • Participate in weekly coaching, training, and professional development.
  • Collaborate with a supportive remote team while managing your own schedule.
What We're Looking For
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Self-motivated with a positive attitude.
  • Comfortable working independently in a remote environment.
  • Basic computer and technology skills.
  • Reliable internet connection and a professional workspace.
  • Coachable, dependable, and eager to grow.

No previous insurance experience is required. We provide the training, mentorship, and support you need to succeed.
What We Offer
• 100% Remote Work
• Flexible Schedule
• Weekly Pay
• Performance-Based Bonuses
• Residual Income Opportunities
• Ongoing Virtual Training & Leadership Development
• Company-Paid Life Insurance
• Health Insurance Reimbursement (after qualification period)
• Advanced Technology & Digital Tools
• Career Advancement Opportunities
• Incentive Trips & Team Recognition
Why AO?
AO combines the stability of a trusted organization with the flexibility of a modern remote workplace. We're committed to helping our team members build rewarding careers while making a positive impact on the lives of working families throughout North America.
Interview Process
All interviews are conducted virtually via Zoom, making the hiring process convenient and accessible from wherever you are.
Ready to Build Your Future?
If you're looking for a career where you can grow professionally, enjoy the freedom of working from home, and make a real difference in people's lives, we'd love to hear from you.
Apply today and start building a career with purpose, flexibility, and unlimited potential.
AO | Globe Life
Work From Home. Help Families. Build Your Future.

Apply