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Remote Member Service Representative Jobs in Miami, FL

AO Globe Life

Remote Member Services Associate

Miami, FL · On-site +1

$90K - $119K/yr

This opportunity is a strong fit for people who are motivated by service, professional growth, and ... Union representation through OPEIU Local 277 * Career opportunity with a stable organization ...

NationsBenefits

Customer Service Representative

Plantation, FL · On-site +1

$16 - $21.50/hr

Purpose The Member Services Representative is responsible for handling routine member and provider inquiries regarding benefits, claims, eligibility, and general health plan information. This role ...

Sales Match

Customer Service Representative

Miami, FL · Remote

$20 - $26/hr

Remote Customer Service Representative Hourly Pay: $20 - $26/hour Summary: We're looking for caring and dependable individuals to join our team as Remote Customer Service Representatives. In this ...

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All JobsMember Service Representative JobsRemote Member Service Representative JobsRemote Member Service Representative Jobs in Miami, FL

Remote Member Service Representative information

See Miami, FL salary details

$8

$15

$22

How much do remote member service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote member service representative in Miami, FL is $15.22, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $18.17 per hour, depending on experience, location, and employer.

What is a remote member service representative?

A Remote Member Service Representative is a customer support professional who assists members of an organization, such as a credit union, insurance company, or healthcare provider, from a remote location—usually from home. Their primary duties include answering member inquiries, resolving concerns, processing requests, and providing information about products or services via phone, email, or chat. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools to effectively serve members without in-person interaction.

How does a remote member service representative effectively collaborate with team members and supervisors while working from home?

Remote Member Service Representatives typically use a variety of digital communication tools, such as video calls, instant messaging, and collaborative platforms, to stay connected with their team and supervisors. Regular virtual meetings and check-ins help ensure that everyone is aligned on goals and any challenges can be addressed promptly. Additionally, clear documentation and timely updates are essential for smooth collaboration, as they help maintain transparency and accountability within the team. Most organizations also provide ongoing support and training to help remote representatives feel engaged and supported in their roles.

What are the key skills and qualifications needed to thrive as a remote member service representative, and why are they important?

To thrive as a Remote Member Service Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and secure communication platforms is often required. Outstanding verbal communication, active listening, and problem-solving abilities are crucial soft skills for success in this role. These skills ensure efficient issue resolution, member satisfaction, and effective service delivery in a remote environment.

What is the difference between Remote Member Service Representative vs Remote Customer Service Representative?

AspectRemote Member Service RepresentativeRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require industry-specific certificationsHigh school diploma or equivalent; generally no specialized certifications needed
Work EnvironmentCall centers, financial institutions, healthcare organizationsRetail, tech companies, service providers
Industry UsageFinancial services, healthcare, insuranceRetail, tech, hospitality
Common Search/ComparisonYesYes

The Remote Member Service Representative typically works in financial or healthcare sectors, focusing on member or patient interactions, often requiring industry-specific knowledge. The Remote Customer Service Representative has a broader scope across various industries, handling general customer inquiries. While both roles involve remote communication and customer support, the Member Service role is more specialized in serving members or clients within specific industries.

What are the most commonly searched types of Member Service Representative jobs in Miami, FL?

The most popular types of Member Service Representative jobs in Miami, FL are:

What are popular job titles related to Remote Member Service Representative jobs in Miami, FL?

For Remote Member Service Representative jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Remote Member Service Representative jobs in Miami, FL look for?

The top searched job categories for Remote Member Service Representative jobs in Miami, FL are:

What cities near Miami, FL are hiring for Remote Member Service Representative jobs?

Cities near Miami, FL with the most Remote Member Service Representative job openings:

Remote Member Service Representative jobs near you
Infographic showing various Remote Member Service Representative job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $31,655 per year, or $15.2 per hour.

Remote Member Services Associate

AO Globe Life

Miami, FL • On-site, Remote

$90K - $119K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Position Overview
AO Globe Life is hiring a Remote Member Services Associate to assist individuals, families, union members, credit union members, and association members as they explore insurance coverage options. You will work remotely with prospective clients, schedule appointments, and provide helpful education about available benefits.
This opportunity is a strong fit for people who are motivated by service, professional growth, and the ability to make a meaningful difference for clients.
Responsibilities
  • Connect with members and prospective clients through warm leads
  • Schedule and conduct virtual client appointments
  • Complete needs-based discussions
  • Explain life, supplemental health, and accident insurance coverage
  • Answer questions and provide timely client support
  • Follow up to maintain strong professional relationships
  • Keep organized records and complete required documentation
  • Participate in ongoing coaching and team development

What We Offer
  • 100% remote work
  • Warm leads provided by the company
  • Weekly compensation
  • Unlimited earning potential
  • Medical premium reimbursement
  • Comprehensive online training
  • Daily mentorship and leadership support
  • Performance incentive opportunities
  • No overhead costs
  • Union representation through OPEIU Local 277
  • Career opportunity with a stable organization serving members for 70 years

Qualifications
  • Excellent communication and customer-service skills
  • Strong listening and relationship-building ability
  • Professional, dependable, and detail-oriented
  • Comfortable using computer systems and virtual tools
  • Self-motivated and coachable
  • Ability to work independently while contributing to a team

Apply