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Remote Member Service Representative Jobs (NOW HIRING)

AO Globe Life

Member Services Representative

AO Globe Life is growing its remote Member Services team and is looking for driven professionals ... As a Member Services Representative, you will work with provided warm leads, schedule client ...

Hawkins Personnel Group

$14 - $18/hr

Pay $11.25 Monolingual, $11.75 bilingual Weekly Pay & Benefits Day Shift, Remote Member Service Representatives, Enrollment Reps, and Credentialing needed for customer inquiries regarding enrollment ...

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How much do remote member service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote member service representative in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

What is a remote member service representative?

A Remote Member Service Representative is a customer support professional who assists members of an organization, such as a credit union, insurance company, or healthcare provider, from a remote location—usually from home. Their primary duties include answering member inquiries, resolving concerns, processing requests, and providing information about products or services via phone, email, or chat. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools to effectively serve members without in-person interaction.

How does a remote member service representative effectively collaborate with team members and supervisors while working from home?

Remote Member Service Representatives typically use a variety of digital communication tools, such as video calls, instant messaging, and collaborative platforms, to stay connected with their team and supervisors. Regular virtual meetings and check-ins help ensure that everyone is aligned on goals and any challenges can be addressed promptly. Additionally, clear documentation and timely updates are essential for smooth collaboration, as they help maintain transparency and accountability within the team. Most organizations also provide ongoing support and training to help remote representatives feel engaged and supported in their roles.

What are the key skills and qualifications needed to thrive as a remote member service representative, and why are they important?

To thrive as a Remote Member Service Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and secure communication platforms is often required. Outstanding verbal communication, active listening, and problem-solving abilities are crucial soft skills for success in this role. These skills ensure efficient issue resolution, member satisfaction, and effective service delivery in a remote environment.

What is the difference between Remote Member Service Representative vs Remote Customer Service Representative?

AspectRemote Member Service RepresentativeRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require industry-specific certificationsHigh school diploma or equivalent; generally no specialized certifications needed
Work EnvironmentCall centers, financial institutions, healthcare organizationsRetail, tech companies, service providers
Industry UsageFinancial services, healthcare, insuranceRetail, tech, hospitality
Common Search/ComparisonYesYes

The Remote Member Service Representative typically works in financial or healthcare sectors, focusing on member or patient interactions, often requiring industry-specific knowledge. The Remote Customer Service Representative has a broader scope across various industries, handling general customer inquiries. While both roles involve remote communication and customer support, the Member Service role is more specialized in serving members or clients within specific industries.

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What cities are hiring for Remote Member Service Representative jobs?

Cities with the most Remote Member Service Representative job openings:

What are the most commonly searched types of Member Service Representative jobs?

The most popular types of Member Service Representative jobs are:

What states have the most Remote Member Service Representative jobs?

States with the most job openings for Remote Member Service Representative jobs include:

What are popular job titles related to Remote Member Service Representative jobs?

For Remote Member Service Representative jobs, the most frequently searched job titles are:

Remote Member Service Representative jobs near you
Infographic showing various Remote Member Service Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $33,096 per year, or $15.9 per hour.

Member Services Representative

Salt Lake City, UT • On-site, Remote

AO Globe Life
Insurance Services • 1 - 5K employees
Learn more about AO Globe Lifeexternal

$90K - $119K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Support members. Build relationships. Grow your career from home.
AO Globe Life is growing its remote Member Services team and is looking for driven professionals who enjoy helping people understand their benefit and insurance options.
As a Member Services Representative, you will work with provided warm leads, schedule client appointments, and help individuals and families navigate life, supplemental health, and accident insurance choices.
Position Responsibilities
  • Build rapport with prospective clients and members
  • Schedule virtual consultations
  • Conduct needs-based conversations
  • Explain benefit options in a clear, professional way
  • Follow up to answer questions and provide support
  • Participate in training, coaching, and team development
Why This Opportunity?
  • 100% remote work
  • Warm leads provided
  • Weekly paychecks
  • Unlimited earning potential
  • Medical premium reimbursement
  • Accessible online training
  • Continuous leadership support
  • Performance incentives
  • No overhead expenses
  • OPEIU Local 277 union representation
  • Established organization with 70 years of member service
Ideal Background
  • Customer service, sales, leadership, or client-relations experience
  • Clear and professional communication
  • Strong listening ability
  • Reliable follow-through
  • Detail orientation
  • Comfort working with online tools and systems

Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.

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