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Remote Member Service Representative Jobs in Texas

Hawkins Personnel Group

$14 - $18/hr

Pay $11.25 Monolingual, $11.75 bilingual Weekly Pay & Benefits Day Shift, Remote Member Service Representatives, Enrollment Reps, and Credentialing needed for customer inquiries regarding enrollment ...

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Remote Member Service Representative information

See Texas salary details

$8

$14

$22

How much do remote member service representative jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for remote member service representative in Texas is $14.82, according to ZipRecruiter salary data. Most workers in this role earn between $11.20 and $17.69 per hour, depending on experience, location, and employer.

What is a remote member service representative?

A Remote Member Service Representative is a customer support professional who assists members of an organization, such as a credit union, insurance company, or healthcare provider, from a remote location—usually from home. Their primary duties include answering member inquiries, resolving concerns, processing requests, and providing information about products or services via phone, email, or chat. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools to effectively serve members without in-person interaction.

How does a remote member service representative effectively collaborate with team members and supervisors while working from home?

Remote Member Service Representatives typically use a variety of digital communication tools, such as video calls, instant messaging, and collaborative platforms, to stay connected with their team and supervisors. Regular virtual meetings and check-ins help ensure that everyone is aligned on goals and any challenges can be addressed promptly. Additionally, clear documentation and timely updates are essential for smooth collaboration, as they help maintain transparency and accountability within the team. Most organizations also provide ongoing support and training to help remote representatives feel engaged and supported in their roles.

What are the key skills and qualifications needed to thrive as a remote member service representative, and why are they important?

To thrive as a Remote Member Service Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and secure communication platforms is often required. Outstanding verbal communication, active listening, and problem-solving abilities are crucial soft skills for success in this role. These skills ensure efficient issue resolution, member satisfaction, and effective service delivery in a remote environment.

What is the difference between Remote Member Service Representative vs Remote Customer Service Representative?

AspectRemote Member Service RepresentativeRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require industry-specific certificationsHigh school diploma or equivalent; generally no specialized certifications needed
Work EnvironmentCall centers, financial institutions, healthcare organizationsRetail, tech companies, service providers
Industry UsageFinancial services, healthcare, insuranceRetail, tech, hospitality
Common Search/ComparisonYesYes

The Remote Member Service Representative typically works in financial or healthcare sectors, focusing on member or patient interactions, often requiring industry-specific knowledge. The Remote Customer Service Representative has a broader scope across various industries, handling general customer inquiries. While both roles involve remote communication and customer support, the Member Service role is more specialized in serving members or clients within specific industries.

What are the most commonly searched types of Member Service Representative jobs in Texas?

The most popular types of Member Service Representative jobs in Texas are:

What are popular job titles related to Remote Member Service Representative jobs in Texas?

For Remote Member Service Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Member Service Representative jobs in Texas look for?

The top searched job categories for Remote Member Service Representative jobs in Texas are:

What cities in Texas are hiring for Remote Member Service Representative jobs?

Cities in Texas with the most Remote Member Service Representative job openings:

Infographic showing various Remote Member Service Representative job openings in Texas as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $30,834 per year, or $14.8 per hour.

Remote Dental Call Center Service Representatives

On-site, Remote

Hawkins Personnel Group
1 - 5K employees
Learn more about Hawkins Personnel Groupexternal

$14 - $18/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 7 days ago

Job description

Long Term Contract!
Pay $11.25 Monolingual, $11.75 bilingual
Weekly Pay & Benefits
Day Shift, Remote
Member Service Representatives, Enrollment Reps, and Credentialing needed for customer inquiries regarding enrollment in Medicare, CHIP, Medicaid, and Commercial Dental plans for state agencies and managed care associations across the nation.
You are responsible for both inbound and outbound calls, emails, or chat helping members with questions regarding their benefit services and enrollment. For those with experience in Dental authorization, claims and credentialing we have higher level positions open.
We are looking for the following minimum qualifications:
  • HS Diploma or GED
  • Must type 30 WPM and have knowledge of Microsoft Office Suite
  • Knowledge of Medicaid/CHIP programs preferred.
  • Dental experience, billing and customer service preferred.
  • Medical and Dental terminology preferred.
  • Authorization and claims preferred.
  • 3-6 Months call center experience
  • 1-4 years' experience in a customer service-related field
  • Pay differential for bilingual or trilingual (English, Spanish, and French)
  • Pay differential for Dental authorization, claims and credentialing.
  • Must have laptop, No Chromebook, Tablets or Mac allowed
  • Required to have broadband internet.
  • Will train from 8:00am-5:00pm for a few weeks then an eight-hour shift will be assigned between the hours of 7:00am and 7:00pm

We offer:
  • Weekly pay
  • Access to medical, dental, life, disability, vision from day one
  • Benefit accrual for paid time off and holidays after 90 days
  • Incentives and Employee Recognition Programs

To apply for this job please visit hpg.aviontego.com .

Apply