ZipRecruiter

Log In

2

Remote Member Service Representative Jobs in Conroe, TX

Landpoint

Remote Customer Service Representatives

Houston, TX · Remote

$15.25 - $20.75/hr

REMOTE CUSTOMER SERVICE REPRESENTATIVES were looking for a customer service representative to ... Customer Service Representative Job Responsibilities: *Serves customers by resolving product and ...

Liveops

Remote Customer Service Representative

Conroe, TX · Remote

$20/hr

... remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season. As an Independent ...

next page

Showing results 1-20

All JobsMember Service Representative JobsRemote Member Service Representative JobsRemote Member Service Representative Jobs in Conroe, TX

Remote Member Service Representative information

See Conroe, TX salary details

$7

$13

$20

How much do remote member service representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote member service representative in Conroe, TX is $13.62, according to ZipRecruiter salary data. Most workers in this role earn between $10.29 and $16.25 per hour, depending on experience, location, and employer.

What is a remote member service representative?

A Remote Member Service Representative is a customer support professional who assists members of an organization, such as a credit union, insurance company, or healthcare provider, from a remote location—usually from home. Their primary duties include answering member inquiries, resolving concerns, processing requests, and providing information about products or services via phone, email, or chat. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools to effectively serve members without in-person interaction.

How does a remote member service representative effectively collaborate with team members and supervisors while working from home?

Remote Member Service Representatives typically use a variety of digital communication tools, such as video calls, instant messaging, and collaborative platforms, to stay connected with their team and supervisors. Regular virtual meetings and check-ins help ensure that everyone is aligned on goals and any challenges can be addressed promptly. Additionally, clear documentation and timely updates are essential for smooth collaboration, as they help maintain transparency and accountability within the team. Most organizations also provide ongoing support and training to help remote representatives feel engaged and supported in their roles.

What are the key skills and qualifications needed to thrive as a remote member service representative, and why are they important?

To thrive as a Remote Member Service Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and secure communication platforms is often required. Outstanding verbal communication, active listening, and problem-solving abilities are crucial soft skills for success in this role. These skills ensure efficient issue resolution, member satisfaction, and effective service delivery in a remote environment.

What is the difference between Remote Member Service Representative vs Remote Customer Service Representative?

AspectRemote Member Service RepresentativeRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require industry-specific certificationsHigh school diploma or equivalent; generally no specialized certifications needed
Work EnvironmentCall centers, financial institutions, healthcare organizationsRetail, tech companies, service providers
Industry UsageFinancial services, healthcare, insuranceRetail, tech, hospitality
Common Search/ComparisonYesYes

The Remote Member Service Representative typically works in financial or healthcare sectors, focusing on member or patient interactions, often requiring industry-specific knowledge. The Remote Customer Service Representative has a broader scope across various industries, handling general customer inquiries. While both roles involve remote communication and customer support, the Member Service role is more specialized in serving members or clients within specific industries.

What are popular job titles related to Remote Member Service Representative jobs in Conroe, TX?

For Remote Member Service Representative jobs in Conroe, TX, the most frequently searched job titles are:

What job categories do people searching Remote Member Service Representative jobs in Conroe, TX look for?

The top searched job categories for Remote Member Service Representative jobs in Conroe, TX are:

What cities near Conroe, TX are hiring for Remote Member Service Representative jobs?

Cities near Conroe, TX with the most Remote Member Service Representative job openings:

Remote Member Service Representative jobs near you
Infographic showing various Remote Member Service Representative job openings in Conroe, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $28,335 per year, or $13.6 per hour.

Remote Call Center Patient Service Representative

Houston, TX • Remote

Lone Star Circle of Care
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Lone Star Circle of Careexternal

$16/hr

Full-time

Posted 2 days ago

New

Job description

***Must live in Texas to be considered***

Remote Call Center Patient Service Representatives will begin employment at a starting rate of $15.75 (Non-Bilingual in Spanish) - $16.00 (Bilingual in Spanish) per hour.

Upon successful completion of the 90-day introductory period and mastery of all service lines, employees receive a $1.00 per hour increase.

This pay progression recognizes employees' successful completion of training, demonstrated proficiency across all service areas, and continued commitment to providing exceptional customer service.

We're looking for motivated, patient‑focused professionals to join our team as Remote Call Center Patient Service Representatives!

A Day in the Life of a Remote Call Center Patient Service Representative may look like this:

  • Provides initial customer service to all Patient Navigation Center contacts for multiple Lone Star Circle of Care (LSCC) service lines
  • Performs insurance verification or sliding fee program screenings for patients in accordance with LSCC guidelines
  • Assesses patient requests and implied needs, using probing and clarifying questions
  • Assists patients with scheduling, confirmations, cancellations and rescheduling of appointments

We ask our Remote Call Center Patient Service Representatives to possess a minimum of:

  • High school diploma or GED preferred; additional work experience may be substituted in lieu of education
  • Minimum of one (1) year of customer service experience
  • Excellent computer skills and the ability to learn new computer programs efficiently

The following experience/skills are preferred:

  • Six (6) months prior medical office or healthcare setting experience
  • Minimum three (3) months call center experience
  • Bilingual English/Spanish language and writing skills 

Key Success Factors

Some key factors that will make an individual successful in this role:

  • Strong communication skills and a positive, team‑oriented attitude
  • Ability to work independently in a remote setting
  • Comfortable navigating multiple systems during calls
  • Dependable, punctual, and able to meet performance expectations

Apply