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Telemarketer Customer Service Representative Jobs

Buy Any Coin LLC

Customer Service Representative

$16.50 - $22.25/hr

Online Customer Service Representative Startup seeking dynamic, highly organized sales ... The right applicant will have three or more years experience with telemarketing, online retail ...

RBS Holdings LLC

Customer Service Rep

Plano, TX · On-site

Customer Service Representative Company: Riverbend Sandler Pools Pay: $18.00 - $20.00 per hour ... telemarketing, or similar role preferred * Experience handling inbound/outbound calls and ...

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Telemarketer Customer Service Representative information

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How much do telemarketer customer service representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for telemarketer customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a telemarketer customer service representative?

Telemarketer Customer Service Representatives are professionals who make outbound calls or receive inbound calls to promote products or services, answer customer inquiries, and resolve any issues customers might have. They play a dual role by both selling and providing customer support, often following scripts and handling a variety of customer concerns. Their goal is to generate sales, maintain customer satisfaction, and improve the overall customer experience for the company they represent.

What are the key skills and qualifications needed to thrive as a telemarketer customer service representative?

To thrive as a Telemarketer Customer Service Representative, you need strong verbal communication, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Outstanding listening skills, resilience, and a positive attitude help professionals excel in handling objections and building rapport. These skills are important because they drive customer engagement, sales success, and overall satisfaction in a competitive environment.

What are some common challenges telemarketer customer service representatives face, and how can they overcome them?

Telemarketer Customer Service Representatives often encounter challenges such as handling rejection, managing high call volumes, and maintaining a positive attitude during repetitive tasks. To overcome these challenges, it's helpful to develop resilience, actively practice stress management techniques, and focus on building rapport with each customer. Continuous training, peer support, and constructive feedback from supervisors also contribute to improving performance and job satisfaction. Leveraging CRM tools and scripts can further streamline calls and ensure consistent, effective communication.

What is the difference between Telemarketer Customer Service Representative vs Customer Service Representative?

AspectTelemarketer Customer Service RepresentativeCustomer Service Representative
Primary RoleMake outbound calls to promote products or services and handle customer inquiries related to salesAssist customers with inquiries, complaints, and support related to products or services
Work EnvironmentCall centers, telecommunication settingsOffice settings, call centers, retail locations
Required SkillsCommunication, persuasion, sales techniquesProblem-solving, communication, customer support
Common CertificationsNone typically required, sales or communication training beneficialCustomer service certifications optional

While both roles involve communication with customers, a Telemarketer Customer Service Representative primarily focuses on outbound sales calls and promoting products, whereas a Customer Service Representative handles inbound inquiries and support. The skills overlap but differ in their main objectives and work environment.

How much does a telemarketer customer service representative get paid?

A telemarketer customer service representative typically earns an average hourly wage between $10 and $15, with some positions offering commissions or bonuses based on sales performance. Annual salaries generally range from $20,000 to $35,000, depending on experience, location, and employer. Many roles require strong communication skills and familiarity with customer management tools.

Is it hard to get a telemarketer customer service representative job?

Getting a telemarketer customer service representative job can vary in difficulty depending on the employer and location, but generally requires good communication skills, persistence, and sometimes prior sales or customer service experience. Many positions are entry-level and may not require formal certifications, with some roles offering flexible schedules and training programs.
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What job categories do people searching Telemarketer Customer Service Representative jobs look for?

The top searched job categories for Telemarketer Customer Service Representative jobs are:

Telemarketer Customer Service Representative jobs near you
Infographic showing various Telemarketer Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Telemarketer / Customer Service

Johanna James-Allstate

Skippack, PA • On-site

$12.50/hr

Full-time

Life

Posted 4 days ago

Job description

We are looking for a qualified professional to join our team here in Pennsylvania. This position will be remote, with limited office time required. As a Telemarketer, you will play a crucial role in expanding our client base and promoting our insurance products and services through outbound calls. This position offers flexibility in scheduling and provides an opportunity to gain valuable experience in the insurance industry. Life insurance and/or financial services experience preferred but not required. Bilingual a plus. Weekly bonus opportunity.

Responsibilities

Conduct outbound calls to potential clients to introduce our insurance products and services.

Engage prospects in meaningful conversations to assess their insurance needs and provide relevant information about our offerings.

Schedule appointments for our team to further discuss policies and provide quotes.

Maintain accurate records of all interactions and update client information in our database.

Collaborate with the sales team to achieve weekly and monthly goals.

Requirements

Excellent communication and interpersonal skills.

Previous experience in telemarketing or sales is preferred.

Ability to work independently and as part of a team.

Basic computer skills and familiarity with CRM software.

Life insurance license a plus.

High school diploma or equivalent.

Benefits
Flexible Schedule###Work from Home###