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Telemarketer Customer Service Representative Jobs

SEER GROUP

CSR (54187)

El Cerrito, CA · On-site

$23 - $26/hr

The Customer Service Representative will deliver the highest level of quality of service to our ... Skills: - Negotiate - Sales - Outbound calling - Market - Telemarketing - Communicate - Business ...

Bacon Nation Inc

Customer Service Representative

Rockwall, TX · On-site

$15 - $20.25/hr

... and dedicated Customer Service Representatives to represent our company in a call center ... telemarketing role preferred * Experience with a Plumbing, HVAC, or Electric service provider in ...

millenniumsoft

Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

Position : Customer Service Representative Location : Warwick, RI Duration : 3 Months Contract ... telemarketing efforts. * Responsible for maintaining a complete and up-to-date reference file ...

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Telemarketer Customer Service Representative information

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How much do telemarketer customer service representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for telemarketer customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telemarketer Customer Service Representative, and why are they important?

To thrive as a Telemarketer Customer Service Representative, you need strong verbal communication, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Outstanding listening skills, resilience, and a positive attitude help professionals excel in handling objections and building rapport. These skills are important because they drive customer engagement, sales success, and overall satisfaction in a competitive environment.

What are some common challenges Telemarketer Customer Service Representatives face, and how can they overcome them?

Telemarketer Customer Service Representatives often encounter challenges such as handling rejection, managing high call volumes, and maintaining a positive attitude during repetitive tasks. To overcome these challenges, it's helpful to develop resilience, actively practice stress management techniques, and focus on building rapport with each customer. Continuous training, peer support, and constructive feedback from supervisors also contribute to improving performance and job satisfaction. Leveraging CRM tools and scripts can further streamline calls and ensure consistent, effective communication.

What are Telemarketer Customer Service Representatives?

Telemarketer Customer Service Representatives are professionals who make outbound calls or receive inbound calls to promote products or services, answer customer inquiries, and resolve any issues customers might have. They play a dual role by both selling and providing customer support, often following scripts and handling a variety of customer concerns. Their goal is to generate sales, maintain customer satisfaction, and improve the overall customer experience for the company they represent.

What is the difference between Telemarketer Customer Service Representative vs Customer Service Representative?

AspectTelemarketer Customer Service RepresentativeCustomer Service Representative
Primary RoleMake outbound calls to promote products or services and handle customer inquiries related to salesAssist customers with inquiries, complaints, and support related to products or services
Work EnvironmentCall centers, telecommunication settingsOffice settings, call centers, retail locations
Required SkillsCommunication, persuasion, sales techniquesProblem-solving, communication, customer support
Common CertificationsNone typically required, sales or communication training beneficialCustomer service certifications optional

While both roles involve communication with customers, a Telemarketer Customer Service Representative primarily focuses on outbound sales calls and promoting products, whereas a Customer Service Representative handles inbound inquiries and support. The skills overlap but differ in their main objectives and work environment.

More about Telemarketer Customer Service Representative jobs
What job categories do people searching Telemarketer Customer Service Representative jobs look for? The top searched job categories for Telemarketer Customer Service Representative jobs are:
Telemarketer Customer Service Representative jobs near you
Infographic showing various Telemarketer Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 72% Physical, and 28% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Telemarketer - State Farm Agent Team Member

Judy Helwani State Farm

Mesa, AZ

$16 - $18/hr

Part-time, Contractor

Posted 13 days ago

Job description

Telemarketer - State Farm Agent Team MemberPart-Time

Judy Helwani State Farm Agency is looking for a part-time Telemarketer / Customer Outreach Representative to help contact current lead opportunities and support our sales team. This is a great entry-level opportunity for a high school student, college student, or someone looking for flexible part-time office work.

This position does not require an insurance license. The primary focus of this role is to make outbound calls, gather interest and basic information, and pass qualified opportunities to licensed team members.

Benefits
  • Hourly pay: $16–$18/hour
  • Flexible part-time schedule
  • Approximately 2–4 hours per day
  • Incentive pay may be available for qualified opportunities that result in quoted business
  • Opportunity to gain professional office and customer service experience
  • Company events
Role Description

As a Telemarketer / Customer Outreach Representative for Judy Helwani State Farm Agency, you will help our team connect with current system opportunities and prospective customers. You will make outbound calls, gather basic information, identify interest, and help schedule next steps for the sales team.

This role is ideal for someone who is friendly, professional, reliable, and comfortable speaking with people by phone. We are looking for someone who can follow a process, work efficiently, and help keep opportunities moving forward.

Responsibilities
  • Make outbound calls to current lead and opportunity lists
  • Gather customer interest and basic policy/contact information
  • Identify qualified opportunities and pass them to the sales team
  • Schedule follow-up appointments or next-step conversations when appropriate
  • Maintain accurate notes on customer interactions
  • Assist with non-licensed office tasks as needed
  • Communicate in a professional, friendly, and efficient manner
  • Follow agency processes and compliance guidelines
Qualifications
  • Friendly and professional phone presence
  • Comfortable making outbound calls
  • Reliable, punctual, and coachable
  • Strong communication skills
  • Ability to follow a process and stay organized
  • Comfortable working in a busy office environment
  • Able to handle rejection and stay motivated
  • High school or college students are welcome to apply
  • No insurance experience required
  • No insurance license required
Compensation $16 – $18

per hour, based on experience and availability.

Additional incentive pay may be available for qualified opportunities that result in quoted business.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.