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Telemarketer Customer Service Representative Jobs

ST. JOSAPHAT PARISH

Customer Service Rep

Atlanta, GA

$15.50 - $21/hr

... telemarketing, cold caller, cold calling, salesman, saleswoman, salesperson full time, part time, ... customer service representative, customer service and sales, customer service associate, chicago ...

ST. JOSAPHAT PARISH

Customer Service Rep

Dallas, TX

$15.75 - $21.50/hr

... telemarketing, cold caller, cold calling, salesman, saleswoman, salesperson full time, part time, ... customer service representative, customer service and sales, customer service associate, chicago ...

ST. JOSAPHAT PARISH

Customer Service Rep

Los Angeles, CA

$17.25 - $23.50/hr

... telemarketing, cold caller, cold calling, salesman, saleswoman, salesperson full time, part time, ... customer service representative, customer service and sales, customer service associate, chicago ...

ST. JOSAPHAT PARISH

Customer Service Rep

Los Angeles, CA · On-site

$17.25 - $23.50/hr

... telemarketing, cold caller, cold calling, salesman, saleswoman, salesperson full time, part time, ... customer service representative, customer service and sales, customer service associate, chicago ...

Tessco, LLC

Customer Service Representative

Provo, UT · On-site

$16 - $18/hr

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment ... There is no telemarketing involved with the job. Time spent on the phone is either answering ...

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Telemarketer Customer Service Representative information

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How much do telemarketer customer service representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for telemarketer customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telemarketer Customer Service Representative, and why are they important?

To thrive as a Telemarketer Customer Service Representative, you need strong verbal communication, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Outstanding listening skills, resilience, and a positive attitude help professionals excel in handling objections and building rapport. These skills are important because they drive customer engagement, sales success, and overall satisfaction in a competitive environment.

What are some common challenges Telemarketer Customer Service Representatives face, and how can they overcome them?

Telemarketer Customer Service Representatives often encounter challenges such as handling rejection, managing high call volumes, and maintaining a positive attitude during repetitive tasks. To overcome these challenges, it's helpful to develop resilience, actively practice stress management techniques, and focus on building rapport with each customer. Continuous training, peer support, and constructive feedback from supervisors also contribute to improving performance and job satisfaction. Leveraging CRM tools and scripts can further streamline calls and ensure consistent, effective communication.

What is the difference between Telemarketer Customer Service Representative vs Customer Service Representative?

AspectTelemarketer Customer Service RepresentativeCustomer Service Representative
Primary RoleMake outbound calls to promote products or services and handle customer inquiries related to salesAssist customers with inquiries, complaints, and support related to products or services
Work EnvironmentCall centers, telecommunication settingsOffice settings, call centers, retail locations
Required SkillsCommunication, persuasion, sales techniquesProblem-solving, communication, customer support
Common CertificationsNone typically required, sales or communication training beneficialCustomer service certifications optional

While both roles involve communication with customers, a Telemarketer Customer Service Representative primarily focuses on outbound sales calls and promoting products, whereas a Customer Service Representative handles inbound inquiries and support. The skills overlap but differ in their main objectives and work environment.

What are Telemarketer Customer Service Representatives?

Telemarketer Customer Service Representatives are professionals who make outbound calls or receive inbound calls to promote products or services, answer customer inquiries, and resolve any issues customers might have. They play a dual role by both selling and providing customer support, often following scripts and handling a variety of customer concerns. Their goal is to generate sales, maintain customer satisfaction, and improve the overall customer experience for the company they represent.
More about Telemarketer Customer Service Representative jobs
What job categories do people searching Telemarketer Customer Service Representative jobs look for? The top searched job categories for Telemarketer Customer Service Representative jobs are:
Telemarketer Customer Service Representative jobs near you
Infographic showing various Telemarketer Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Customer Service Representative

Customer Service Representative

North End Teleservices, LLC

Omaha, NE • On-site

$15 - $20.25/hr

Full-time

Posted 5 days ago

Job description

Job Summary:

Under general supervision, the customer service representative will take incoming calls, use chat, and complete outbound calls as necessary to assist their customers with answering frequent questions, providing detailed information, processing of applications and resolve any emerging problems that our customer accounts may face with accuracy and efficiency. Our customer service representatives must practice active listening, be empathic and the ability to always communicate clearly with the customer in a positive and professional manner.


Key Responsibilities:


Upon completion of training and with your current skillset, you will be able to perform the following types of duties:


• Utilize standard technology such as a telephone, e-mail, and web browser.
• Navigate to the appropriate pre-scripted responses which is required to be read verbatim to provide basic general and claims specific information.

  • Follow established and documented policies and standard operating procedures, such as working within the various systems, timekeeping, documentation of your call from end to end and adhering to ethic and privacy rules.
    • Assist callers with filling out their application and submitting it electronically to plan provider for processing.
    • Complete basic call log, documentation, and related call details for each phone inquiries such as clicking radio buttons to confirm which scripts were read by the CSR during the call.

Key Qualifications:


• High School diploma or equivalent required.
• Minimum 6 months customer service/administrative/telemarketing experience required.
• Must be able to speak and read English clearly, professionally, and fluently.
• Must be able to type a minimum of 20 WPM.
• Experience working with a personal computer and the Windows operating system is required.
• The ability to effectively work within established key performance indicators/metrics is necessary.
• Must have demonstrated excellent interpersonal and leadership skills.
• Must be able to multi-task and stay organized while completing simultaneous tasks

Key Skills:
• Must be able to navigate various systems and browsers.
• Excellent written/verbal/interpersonal communication skills sufficient to communicate and interact effectively with customers and co-workers.
• Knowledge of contact center technology.
• Excellent typing skills must type minimum twenty.
• Strong Computer skills with proficiencies in Excel and Word.
• Excellent command of the English language, effective use of grammar skills.
• Excellent communication etiquette.
• Great customer service is expected on every call with our customers: personalize your call, be competent with the information & assistance you deliver to your customer, patient & polite, and be initiative-taking in offering solutions and assistance. These factors have the biggest influence on our customer experience and are measured through quality monitoring and continuous improvement.


North End Teleservices, LLC is an equal opportunity employer and is committed to diversity in its workforce. North End Teleservices recruits qualified applicants without regard to characteristics such as race, color, national origin, religion, gender, gender identity, sexual orientation, disability, veteran status, age, marital status, citizenship status, or any other status protected by law.