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Remote Licensed Customer Service Agent Jobs (NOW HIRING)

Remote Recruitment

Customer Service Agent

$15.75 - $21.25/hr

R23 000 - R25 000 per month Remote Recruitment is hiring a Customer Service Agent for a UK-based employer, fully remote from South Africa. Role overview You'll be the first friendly voice UK ...

Kin Insurance

Bilingual Licensed Customer Service Agent

$15.75 - $21.25/hr

Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve ... The opportunity We're looking for a Bilingual Licensed Customer Service Agent to help us deliver ...

Perun HR

Remote Commercial Customer Service Agent

$15.75 - $21.25/hr

Remote Commercial Customer Service Agent Philadelphia, Pennsylvania, United States Or refer someone Job Openings Remote Commercial Customer Service Agent About the Job Remote Commercial Customer ...

Online Remote Jobs

Remote Customer Service Agent

$15.75 - $21.25/hr

About the job Remote Customer Service Agent Travel Agents are responsible for creating and booking ... Licensed & Bonded * Personal Website * E&O Insurance with Fraud Protection * Daily Training ...

Customer Service | Full-Time

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent MCI is one of the fastest-growing tech-enabled business services companies ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Jobs for Lebanon

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent New customer service job vacancies soon in Lebanon - remote. Mainly for university students and fresh graduates - also open for mid seniors. Experience not necessary but a plus.

Magical Destinations Travel

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent Join Our Team at Magical Destinations Travel Your Gateway to a Rewarding ... Choose between part-time or full-time roles, all with the convenience of remote work. * Attractive ...

Apply2day

German Customer Service Agent - Remote in Greece

$15.75 - $21.25/hr

German Customer Service Agent - Remote Looking for a role where your love for the German language and helping others plays a major factor? We are hiring on behalf of our client for the role of German ...

Magical Destinations Travel

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent Branson, Missouri, United States 40,000.00 - 85,000.00 Join Our Team at ... Choose between part-time or full-time roles, all with the convenience of remote work. * Attractive ...

Magical Destinations Travel

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent Augusta, Georgia, United States 40,000.00 - 85,000.00 Join Our Team at ... Choose between part-time or full-time roles, all with the convenience of remote work. * Attractive ...

Magical Destinations Travel

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent Jacksonville, Florida, United States 40,000.00 - 85,000.00 Join Our Team at ... Choose between part-time or full-time roles, all with the convenience of remote work. * Attractive ...

Magical Destinations Travel

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent Corpus Christi, Texas, United States 40,000.00 - 85,000.00 Join Our Team at ... Choose between part-time or full-time roles, all with the convenience of remote work. * Attractive ...

Magical Destinations Travel

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent Morganton, North Carolina, United States 40,000.00 - 85,000.00 About the Job ... Choose between part-time or full-time roles, all with the convenience of remote work. * Attractive ...

Magical Destinations Travel

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent South Burlington, Vermont, United States About The Job Join Our Team at ... Choose between part-time or full-time roles, all with the convenience of remote work. * Attractive ...

Magical Destinations Travel

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent Killeen, Texas, United States 40,000.00 - 85,000.00 Join Our Team at Magical ... Choose between part-time or full-time roles, all with the convenience of remote work. * Attractive ...

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Remote Licensed Customer Service Agent information

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How much do remote licensed customer service agent jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for remote licensed customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is a remote licensed customer service agent?

A Remote Licensed Customer Service Agent is a professional who provides customer support and assistance while working from a location outside of a traditional office, typically from home. These agents often hold specific licenses, such as those required for insurance, finance, or healthcare, enabling them to handle specialized customer inquiries and transactions. Their main responsibilities include answering questions, resolving issues, and ensuring customer satisfaction, all while complying with industry regulations. Remote agents use technology to communicate with customers via phone, email, or chat platforms. This role offers flexibility but requires strong communication skills and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote licensed customer service agent?

To thrive as a Remote Licensed Customer Service Agent, you need strong communication skills, problem-solving abilities, and an active relevant license (such as insurance or securities) specific to your industry. Familiarity with CRM platforms, call center software, and secure remote work systems is typically required. Exceptional empathy, patience, and self-motivation are vital soft skills for building rapport and managing customer concerns independently. These competencies enable agents to deliver compliant, high-quality service and resolve customer issues effectively in a remote environment.

What are some common challenges remote licensed customer service agents face, and how can they be addressed?

Remote Licensed Customer Service Agents often face challenges such as maintaining clear communication with customers and team members, managing time effectively with minimal supervision, and navigating multiple digital platforms to resolve client issues. To address these, successful agents develop strong organizational habits, proactively seek feedback, and utilize company-provided tools for collaboration and support. Regular virtual team meetings and ongoing training sessions also help agents stay connected and up-to-date on best practices.

What is the difference between Remote Licensed Customer Service Agent vs Remote Insurance Customer Service Representative?

AspectRemote Licensed Customer Service AgentRemote Insurance Customer Service Representative
CredentialsRequires state licensing, certifications in customer service or insuranceMay require insurance licenses, but not always
Work EnvironmentHome-based, customer-focused, often in insurance or financial servicesHome-based, handling insurance policy inquiries and claims
Industry UsageCommon in insurance, finance, and related sectorsPrimarily in insurance companies and agencies
Search & Comparison IntentPeople comparing licensed customer service roles in insurancePeople seeking insurance-specific customer service jobs

The Remote Licensed Customer Service Agent typically requires insurance licenses and works in insurance or financial sectors, focusing on customer support with licensing credentials. The Remote Insurance Customer Service Representative also handles insurance inquiries but may not always require licensing. Both roles are home-based and industry-specific, but the licensed agent role emphasizes licensing requirements and broader financial services experience.

More about Remote Licensed Customer Service Agent jobs

What cities are hiring for Remote Licensed Customer Service Agent jobs?

Cities with the most Remote Licensed Customer Service Agent job openings:

What states have the most Remote Licensed Customer Service Agent jobs?

States with the most job openings for Remote Licensed Customer Service Agent jobs include:

What job categories do people searching Remote Licensed Customer Service Agent jobs look for?

The top searched job categories for Remote Licensed Customer Service Agent jobs are:

Remote Licensed Customer Service Agent jobs near you
Infographic showing various Remote Licensed Customer Service Agent job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Customer Service Agent

Remote

Remote Recruitment
See more jobs at Remote Recruitmentexternal

$15.75 - $21.25/hr

Other

Posted 10 days ago

Job description

Customer Service Agent

Salary: R23 000 – R25 000 per month

Remote Recruitment is hiring a Customer Service Agent for a UK-based employer, fully remote from South Africa.

Role overview

You'll be the first friendly voice UK customers hear, resolving queries and keeping them happy across chat, email and calls.

Key responsibilities

  • Respond to customer queries via live chat, email and phone
  • Log and track cases accurately in the CRM
  • Resolve complaints calmly and escalate where needed
  • Follow up to confirm issues are fully resolved
  • Spot recurring issues and flag them to the team

What you'll need

  • Experience in a customer-facing or support role
  • Familiarity with CRM or helpdesk software
  • Clear, friendly written and spoken English
  • Reliable home internet and a quiet space for UK-hours work
  • Patience under pressure and a problem-solving mindset

Nice to have

  • Experience in a UK-facing support role
  • Familiarity with Zendesk or similar tools
  • Exposure to live chat support

What's on offer

A permanent, fully remote role with a UK employer, working 09:00–17:00 UK time (11:00–19:00 SAST), with training and a clear path to grow within the team.

Apply