ZipRecruiter

Log In

2

Remote Licensed Customer Service Agent Jobs (NOW HIRING)

Dream Voyages

Remote Travel Customer Service Agent

Topeka, KS · Remote

$14.50 - $19.50/hr

Remote Travel Customer Service Agent We're seeking a passionate Remote Travel Customer Service Agent to delight clients and ensure every journey is seamless magic. Responsibilities * Connect with ...

Dream Voyages

Remote Travel Customer Service Agent

Hilo, HI · Remote

$15.75 - $21.25/hr

Remote Travel Customer Service Agent We're seeking a passionate Remote Travel Agent to delight clients and ensure every journey is seamless magic. Responsibilities * Connect with clients to ...

next page

Showing results 1-20

All JobsLicensed Customer Service Agent JobsRemote Licensed Customer Service Agent Jobs

Remote Licensed Customer Service Agent information

See salary details

$9

$18

$27

How much do remote licensed customer service agent jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote licensed customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is a Remote Licensed Customer Service Agent?

A Remote Licensed Customer Service Agent is a professional who provides customer support and assistance while working from a location outside of a traditional office, typically from home. These agents often hold specific licenses, such as those required for insurance, finance, or healthcare, enabling them to handle specialized customer inquiries and transactions. Their main responsibilities include answering questions, resolving issues, and ensuring customer satisfaction, all while complying with industry regulations. Remote agents use technology to communicate with customers via phone, email, or chat platforms. This role offers flexibility but requires strong communication skills and a reliable internet connection.

What is the difference between Remote Licensed Customer Service Agent vs Remote Insurance Customer Service Representative?

AspectRemote Licensed Customer Service AgentRemote Insurance Customer Service Representative
CredentialsRequires state licensing, certifications in customer service or insuranceMay require insurance licenses, but not always
Work EnvironmentHome-based, customer-focused, often in insurance or financial servicesHome-based, handling insurance policy inquiries and claims
Industry UsageCommon in insurance, finance, and related sectorsPrimarily in insurance companies and agencies
Search & Comparison IntentPeople comparing licensed customer service roles in insurancePeople seeking insurance-specific customer service jobs

The Remote Licensed Customer Service Agent typically requires insurance licenses and works in insurance or financial sectors, focusing on customer support with licensing credentials. The Remote Insurance Customer Service Representative also handles insurance inquiries but may not always require licensing. Both roles are home-based and industry-specific, but the licensed agent role emphasizes licensing requirements and broader financial services experience.

What are the key skills and qualifications needed to thrive as a Remote Licensed Customer Service Agent, and why are they important?

To thrive as a Remote Licensed Customer Service Agent, you need strong communication skills, problem-solving abilities, and an active relevant license (such as insurance or securities) specific to your industry. Familiarity with CRM platforms, call center software, and secure remote work systems is typically required. Exceptional empathy, patience, and self-motivation are vital soft skills for building rapport and managing customer concerns independently. These competencies enable agents to deliver compliant, high-quality service and resolve customer issues effectively in a remote environment.

What are some common challenges Remote Licensed Customer Service Agents face, and how can they be addressed?

Remote Licensed Customer Service Agents often face challenges such as maintaining clear communication with customers and team members, managing time effectively with minimal supervision, and navigating multiple digital platforms to resolve client issues. To address these, successful agents develop strong organizational habits, proactively seek feedback, and utilize company-provided tools for collaboration and support. Regular virtual team meetings and ongoing training sessions also help agents stay connected and up-to-date on best practices.
More about Remote Licensed Customer Service Agent jobs
What cities are hiring for Remote Licensed Customer Service Agent jobs? Cities with the most Remote Licensed Customer Service Agent job openings:
What states have the most Remote Licensed Customer Service Agent jobs? States with the most job openings for Remote Licensed Customer Service Agent jobs include:
What job categories do people searching Remote Licensed Customer Service Agent jobs look for? The top searched job categories for Remote Licensed Customer Service Agent jobs are:
Remote Licensed Customer Service Agent jobs near you

Remote Licensed Customer Service Agent

Anchor Line Insurance

Cape Coral, FL • Remote

$35K - $52K/yr

Full-time

PTO

Posted 20 days ago

Job description

Full-Time | Monday to Friday | Remote

Are you an ambitious, licensed insurance professional ready to grow your career with a supportive, people-first agency? Anchor Line Insurance is looking for motivated Property & Casualty licensed agents who want a high-earning sales role with long-term growth opportunities.

This is a high-impact sales role with uncapped earning potential, a supportive team culture, and work-life balance.


We provide our team with a steady flow of quality leads (mostly inbound!) so you can focus on what you do best (helping clients and closing sales!)


Agents who have come from other agencies consistently perform better with us because they finally have the support and tools they need to succeed.


So if you're coachable, driven, and ready to put your license to work, this role is meant for you.



Why Youll Love Working With Us:


  • Competitive pay + growth potential: Your license + skills deserve to be rewarded.
  • Stable schedule: MondayFriday, 8:30 AM 5:00 PM EST (no weekends, no late nights).
  • All the tools you need: Equipment provided + training + ongoing support.
  • Team culture youll actually like: Collaborative, friendly, and we celebrate wins together.
  • Career path: Advancement opportunities as our agency continues to grow.
  • Perks: PTO, paid holidays, bonuses, appreciation events, and more.

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Work from Home

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Parental Leave

Appreciation Lunches

Work-Life Balance

Weekly Management Meetings

Monthly Bonus Opportunities

Monthly Bonus Opportunities

Work Equipment Supplied


Responsibilities

What Youll Be Doing (Day-to-Day):

  • As our Customer Service Agent, youll be the go-to person for clients making sure they feel valued, supported, and taken care of:
  • Handle inbound calls, emails, and chats from clients regarding their insurance policies
  • Assist with policy changes, endorsements, renewals, and cancellations
  • Process payments and billing inquiries
  • Provide accurate information about coverage, deductibles, claims, and account details
  • Troubleshoot client issues with professionalism and empathy
  • Cross-sell or upsell additional coverages where appropriate (Home, Auto, etc.)
  • Maintain accurate client records in agency management systems
  • Support producers by managing follow-ups, documentation, and client communication
  • Stay up-to-date on carrier guidelines, state regulations, and industry best practices
  • Deliver service with a client-first mindsetprofessional, friendly, and solution-oriented

Requirements

What Were Looking For:

  • Active Florida 220 license (required)
  • Previous Allstate experience is strongly preferred
  • Customer service background in insurance or call center setting
  • Excellent communication and problem-solving skills
  • Tech-savvy and comfortable working with agency management systems and CRM tools
  • Dependable, organized, and able to thrive in a remote environment
  • Positive, personable, and able to balance friendliness with professionalism

About Anchor Line Insurance


Based in Cape Coral, Florida, Anchor Line Insurance is a modern, client-focused agency dedicated to protecting what matters most for families and individuals. We pride ourselves on creating a positive, supportive environment where our team members can thrive. When you join us, youre not just another employee, youre part of a family thats invested in your growth and success.


Ready to Grow With Us?


If youre licensed, passionate about client service, and ready to bring your skills to a supportive, growth-minded agency, we'd love to meet you!


Apply today and lets make a difference together.