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Telemarketer Customer Service Representative Jobs

Paragon Acura

Customer Service Representative

Woodside, NY · On-site

$18 - $21/hr

Woodside, NY 11377Position OverviewWe are seeking a Customer Service Representative who excels in ... Previous experience in phone-based roles such as telemarketing, automotive customer service, or ...

UNIVISTA HOLDINGS LLC

CSR 440

Orlando, FL

$14 - $16/hr

We are seeking a highly motivated and professional Bilingual Customer Service Representative to ... Experience in sales or telemarketing is a plus. * Excellent verbal and written communication skills ...

REP SOURCE LTD

Data Entry / Customer Service

Pataskala, OH · On-site

$15.50 - $21/hr

Rep Source LLC, a Manufacturer's Rep Agency in business for over 58 years, is seeking a Data Entry ... This is NOT a telemarketing business, we are servicing our customer base that in most cases has ...

REP SOURCE LTD

Data Entry / Customer Service

Pataskala, OH · On-site

$15.50 - $21/hr

Rep Source LLC, a Manufacturer's Rep Agency in business for over 58 years, is seeking a Data Entry ... This is NOT a telemarketing business, we are servicing our customer base that in most cases has ...

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Telemarketer Customer Service Representative information

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$18

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How much do telemarketer customer service representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for telemarketer customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telemarketer Customer Service Representative, and why are they important?

To thrive as a Telemarketer Customer Service Representative, you need strong verbal communication, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Outstanding listening skills, resilience, and a positive attitude help professionals excel in handling objections and building rapport. These skills are important because they drive customer engagement, sales success, and overall satisfaction in a competitive environment.

What are some common challenges Telemarketer Customer Service Representatives face, and how can they overcome them?

Telemarketer Customer Service Representatives often encounter challenges such as handling rejection, managing high call volumes, and maintaining a positive attitude during repetitive tasks. To overcome these challenges, it's helpful to develop resilience, actively practice stress management techniques, and focus on building rapport with each customer. Continuous training, peer support, and constructive feedback from supervisors also contribute to improving performance and job satisfaction. Leveraging CRM tools and scripts can further streamline calls and ensure consistent, effective communication.

What is the difference between Telemarketer Customer Service Representative vs Customer Service Representative?

AspectTelemarketer Customer Service RepresentativeCustomer Service Representative
Primary RoleMake outbound calls to promote products or services and handle customer inquiries related to salesAssist customers with inquiries, complaints, and support related to products or services
Work EnvironmentCall centers, telecommunication settingsOffice settings, call centers, retail locations
Required SkillsCommunication, persuasion, sales techniquesProblem-solving, communication, customer support
Common CertificationsNone typically required, sales or communication training beneficialCustomer service certifications optional

While both roles involve communication with customers, a Telemarketer Customer Service Representative primarily focuses on outbound sales calls and promoting products, whereas a Customer Service Representative handles inbound inquiries and support. The skills overlap but differ in their main objectives and work environment.

What are Telemarketer Customer Service Representatives?

Telemarketer Customer Service Representatives are professionals who make outbound calls or receive inbound calls to promote products or services, answer customer inquiries, and resolve any issues customers might have. They play a dual role by both selling and providing customer support, often following scripts and handling a variety of customer concerns. Their goal is to generate sales, maintain customer satisfaction, and improve the overall customer experience for the company they represent.
More about Telemarketer Customer Service Representative jobs
What job categories do people searching Telemarketer Customer Service Representative jobs look for? The top searched job categories for Telemarketer Customer Service Representative jobs are:
Telemarketer Customer Service Representative jobs near you
Infographic showing various Telemarketer Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Customer Service Representative

South Carolina 811

Myrtle Beach, SC • On-site

$17.77/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Customer Service Representative - Remote (South Carolina Only)
Location: Remote - Must Reside in South Carolina
Job Type: Full-Time
Industry: Customer Service | Call Center | Public Safety | Utilities | Operations Support
Schedule: Monday-Friday 8:30 am - 5:30 pm. Schedule may vary based on call volume, Overtime required
Minimum Internet speeds required: 3 Mbps upload/10 Mbps download
Compensation: $17.77 + Potential Performance Bonuses
Perks: Company-provided equipment, Paid Time-Off, Medical, Dental, and Vision Benefits, 401K, Career Growth, the list goes on and on!
Make an Impact While Building Your Career
Are you an experienced Customer Service Representative, Call Center Agent, or Contact Center Professional who thrives in a fast-paced, high-volume environment? Do you excel at handling complex customer interactions, critical calls, and time-sensitive situations with professionalism and urgency?
We are seeking motivated, detail-oriented professionals with backgrounds in banking, insurance, healthcare, legal services, paralegal support, front desk and administrative reception, hospitality, utilities, telecommunications, and emergency dispatch to join our fully remote team.
This is an opportunity to use your communication, problem-solving, and multitasking skills to support public safety initiatives across South Carolina while working from home.
Previous remote/work-from-home customer service or virtual call center experience is strongly encouraged.
What Makes This Role Different?
We DO NOT handle:
  • Collections
  • Telemarketing
  • Cold calling
  • Door-to-door sales

Instead, our team supports critical public safety communication services that help prevent underground utility damage and protect communities throughout South Carolina.
About Us
SC811 is South Carolina's "Call Before You Dig" contact center. We help homeowners, contractors, excavators, and businesses submit locate requests before digging or excavation begins.
Our work helps prevent:
  • Utility outages
  • Property damage
  • Service interruptions
  • Workplace accidents
  • Serious injuries and fatalities

Safety, accuracy, and exceptional customer service are at the core of everything we do.
Description:
The Customer Service Representative is responsible for managing a high volume of inbound calls while accurately documenting excavation and utility locate information in a web-based system. The candidate must possess excellent verbal and written communication skills. In addition, maintain a positive & professional attitude when handling calls, with a sense of urgency. Be able to accurately plot site locations on a map. This position is open to candidates in South Carolina and is fully remote. The company will provide the needed equipment.
This role requires:
  • Strong active listening skills
  • Accurate data entry
  • Excellent verbal communication
  • Calmness under pressure
  • Critical thinking
  • Ability to manage difficult or complex customer situations
  • Ability to multitask in a fast-paced call center environment

Key Responsibilities:
  • Accurately record data from the caller on inbound telephone lines and process notices. Individuals must also accurately provide the caller with pertinent and legally required information for each locate notice.
  • Handle high-volume inbound customer service calls with professionalism and urgency
  • Accurately collect, document, and process excavation locate requests
  • Provide callers with legally required and safety-related information
  • Navigate multiple computer systems and web-based applications simultaneously
  • Maintain exceptional attention to detail while multitasking
  • De-escalate difficult customer interactions and resolve concerns effectively
  • Plot and verify excavation site locations using mapping tools
  • Meet productivity, quality assurance, and performance metrics in a call center environment
  • Support operational efficiency and public safety initiatives
  • Maintain confidentiality and compliance with company procedures
  • Perform additional duties as assigned by leadership

Skills/Requirements:
  • Be able to type at least 45 wpm accurately (or at least 14,500 kph)
  • Able to process excavation information precisely and adhere to standards set forth by the Company
  • Ability to understand and listen effectively to customer situations while maintaining company interests
  • Handle a high volume of telephone contacts that may include difficult and demanding customer situations
  • Have effective time management skills and manage work in a fast-paced environment
  • Handle repetition of tasks throughout the workday
  • Score acceptable or set goals on evaluations composed by Management.

Other Requirements:
  • Ability to stand or sit for considerable lengths of time.
  • Work in a confined workspace for a long period of time, attached to a telephone headset, and enter data
  • Must be willing to undergo a background check, in accordance with local law/regulations.
  • Minimum requirement is a high school diploma or equivalent
  • 2 years of customer service experience required
  • Be able to pass an assessment test for typing and customer service skills
  • Must have minimum internet speeds required: 3 Mbps upload/10 Mbps download (Company will provide a link to a test to confirm)
  • Bilingual candidates encouraged to apply
  • Must reside and be able to work remotely from within the State of South Carolina.
  • Must pass a background check and drug screen prior to hire.

Apply