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Pos Support Manager Jobs in Vermont (NOW HIRING)

Listen Community Services

Retail Thrift Store Manager

VT · On-site

$48K - $58K/yr

Support implementation of organization-wide retail strategies and ensure local compliance. Sales ... Proficiency with point-of-sale (POS) systems, basic inventory tools, and Microsoft Office ...

Sandri Energy LLC

Cashier/Store CSR

Williston, VT · On-site

$18 - $19/hr

Additionally, the CSR supports store operations by assisting with inventory management, stocking ... Familiarity with point-of-sale (POS) systems and cash handling procedures. * Ability to multitask ...

Claire's

Store Manager

South Burlington, VT · On-site

$23.01 - $28.01/hr

... and support team success. * Confidence in Piercing Services: Willingness to become a trained ... You are proficient in operating a POS system to facilitate transactions and manage sales ...

Claire's

Part-Time Manager

South Burlington, VT · On-site

$15.51 - $18.51/hr

Support your Store Manager by motivating the team, sharing sales tips, and creating a positive ... You are proficient in operating a POS system to facilitate transactions and manage sales ...

Curaleaf

Retail Store Manager

Burlington, VT

... supporting community outreach and positive change. Here, you'll have the opportunity to make a ... This role routinely uses standard office equipment such as computers, POS systems, phones ...

Tenneybrook

Assistant Manager

Middlebury, VT

$17 - $20/hr

The Assistant Store Manager is responsible for supporting the training and coaching of all ... Proficient with POS or related retail sales software. * Excellent organizational skills and ...

Tenneybrook

Assistant Manager

Poultney, VT · On-site

$17 - $20/hr

The Assistant Store Manager is responsible for supporting the training and coaching of all ... Proficient with POS or related retail sales software. * Excellent organizational skills and ...

Tenneybrook

Assistant Manager

Poultney, VT

$17 - $20/hr

The Assistant Store Manager is responsible for supporting the training and coaching of all ... Proficient with POS or related retail sales software. * Excellent organizational skills and ...

Tenneybrook

Assistant Manager

Rutland, VT

$18 - $22/hr

The Assistant Store Manager is responsible for supporting the training and coaching of all ... Proficient with POS or related retail sales software. * Excellent organizational skills and ...

Tenneybrook

Assistant Manager

North Springfield, VT · On-site

$20 - $25/hr

The Assistant Store Manager is responsible for supporting the training and coaching of all ... Proficient with POS or related retail sales software. * Excellent organizational skills and ...

Tenneybrook

Assistant Manager

Wallingford, VT

$17 - $20/hr

The Assistant Store Manager is responsible for supporting the training and coaching of all ... Proficient with POS or related retail sales software. * Excellent organizational skills and ...

Tenneybrook

Assistant Manager

Rutland, VT

$17 - $20/hr

The Assistant Store Manager is responsible for supporting the training and coaching of all ... Proficient with POS or related retail sales software. * Excellent organizational skills and ...

Tenneybrook

Assistant Manager

Fair Haven, VT

$17 - $20/hr

The Assistant Store Manager is responsible for supporting the training and coaching of all ... Proficient with POS or related retail sales software. * Excellent organizational skills and ...

Tenneybrook

Assistant Manager

Castleton, VT

$17 - $20/hr

The Assistant Store Manager is responsible for supporting the training and coaching of all ... Proficient with POS or related retail sales software. * Excellent organizational skills and ...

Tenneybrook

Assistant Manager

Fair Haven, VT · On-site

$17 - $20/hr

The Assistant Store Manager is responsible for supporting the training and coaching of all ... Proficient with POS or related retail sales software. * Excellent organizational skills and ...

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Showing results 21-40

All JobsPos Support JobsPos Support Manager JobsPos Support Manager Jobs in Vermont

Pos Support Manager information

What is a POS Support Manager?

A POS (Point of Sale) Support Manager is responsible for overseeing the support and maintenance of POS systems in retail or hospitality environments. They manage a team that troubleshoots technical issues, coordinates software or hardware updates, and ensures smooth operations for payment and transaction processing. The role often involves collaborating with IT, vendors, and store staff to resolve problems quickly and improve system reliability. Additionally, POS Support Managers may provide training, develop support procedures, and monitor system performance to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as a POS Support Manager?

To thrive as a POS Support Manager, you need a solid understanding of point-of-sale systems, troubleshooting, and IT support principles, often supported by a degree in information technology or related fields. Familiarity with POS hardware/software, ticketing systems, and certifications like CompTIA A+ or ITIL are commonly required. Strong leadership, communication, and problem-solving skills help manage support teams and resolve client issues efficiently. These abilities are crucial to ensure seamless POS operations, minimize downtime, and maintain high customer satisfaction.

What are some common challenges faced by a POS Support Manager, and how can they be addressed?

A POS Support Manager often faces challenges such as ensuring quick resolution of technical issues, managing diverse team skillsets, and keeping up with evolving POS technologies. Effective communication and prioritization are key to balancing urgent troubleshooting with long-term system improvements. Building strong relationships with vendors and internal stakeholders also helps streamline escalations and ensures consistent service delivery. Continuous training and fostering a collaborative team environment can further mitigate these challenges.

What is the difference between Pos Support Manager vs POS Technician?

AspectPos Support ManagerPOS Technician
CredentialsIT or retail management certifications, experience in POS systemsTechnical certifications in POS hardware/software, troubleshooting skills
Work EnvironmentSupervisory role in retail or hospitality settings, overseeing support teamsHands-on technical work, repairing and maintaining POS hardware/software
Employer & IndustryRetail chains, restaurants, hospitality industryPOS hardware/software providers, retail and hospitality sectors

The Pos Support Manager primarily oversees POS support teams, manages system issues, and ensures smooth operations, requiring management and technical knowledge. In contrast, the POS Technician focuses on the technical repair and maintenance of POS hardware and software. Both roles are essential in retail and hospitality environments but differ in responsibilities and skill sets.

What are popular job titles related to Pos Support Manager jobs in Vermont?

For Pos Support Manager jobs in Vermont, the most frequently searched job titles are:

What job categories do people searching Pos Support Manager jobs in Vermont look for?

The top searched job categories for Pos Support Manager jobs in Vermont are:

What cities in Vermont are hiring for Pos Support Manager jobs?

Cities in Vermont with the most Pos Support Manager job openings:

Pos Support Manager jobs near you

Retail Thrift Store Manager

Listen Community Services

VT • On-site

$48K - $58K/yr

Full-time

Re-posted 15 days ago

Job description

Position Objectives:
Responsible for the smooth and effective operation of a smaller LISTEN Thrift Store location. This role leads daily store activities, supervises staff and volunteers, manages donation flow, ensures excellent customer and donor service. The Store Manager also works in close collaboration with the broader retail management team to ensure operational consistency, upholds organizational standards, and contributes to an exceptional experience for staff, customers, and community members. This position is central to generating revenue that supports LISTEN's mission.
Responsibilities:
Staff and Operations Management
  • Hire, train, schedule, and supervise store staff and volunteers.
  • Maintains daily operational oversight and working in collaboration with retail management ensure consistent staffing coverage (e.g., use of the Float pool, volunteers and temporary workforce as needed).
  • Foster a positive, mission-aligned workplace culture rooted in communication, accountability, and teamwork.
  • Enforce organizational policies, safety standards, and performance expectations.
  • Collaborate with other store managers and the Finance & Operations Director to align staffing models, workflows, and performance metrics.
  • Support implementation of organization-wide retail strategies and ensure local compliance.

Sales and Customer Experience
  • Drive store performance to meet or exceed sales and customer service goals.
  • Ensure high standards for customer and donor service are consistently met.
  • Oversee point-of-sale operations, cash handling, daily deposits, and reporting.
  • Maintain clean, organized, and inviting store environments.
  • Share insights and customer feedback with the retail leadership team.

Donations and Volunteer Engagement
  • Supervise donation intake and processing to ensure efficiency and quality.
  • Clearly communicate donation policies and maintain strong donor relationships.
  • Work with Volunteer Services to recruit, train, and support volunteers.
  • Create a supportive, inclusive environment that values community engagement.

Client Service and Referrals
  • Ensure staff understand and follow voucher policies and referral procedures.
  • Uphold confidentiality and professionalism when supporting LISTEN clients.
  • Help connect customers to additional LISTEN services when appropriate.

Inventory and Merchandising
  • Oversee donation flow from intake to pricing and floor placement.
  • Ensure items are processed, priced, and rotated according to LISTEN guidelines.
  • Maintain consistent, fair pricing practices and product standards.
  • Design and refresh merchandise displays to optimize sales and enhance customer experience.
  • Coordinate with other store managers to ensure inventory practices and merchandising align across locations.

Facilities, Safety and Security
  • Ensure a clean, safe, and secure store environment.
  • Follow best practices for loss prevention, cash handling, and emergency preparedness.
  • Identify and report facility issues to appropriate management team members.

Other Duties
  • Attend and participate in all staff meetings and training programs as requested.
  • Other duties as assigned.

Requirements
Requirements:
  • Associate's degree or equivalent
  • 2+ years of experience in retail management or a similar supervisory role
  • Knowledge of volunteer engagement strategies or community-based programming
  • Demonstrated ability to lead teams with compassion, accountability, and consistency
  • Proficiency with point-of-sale (POS) systems, basic inventory tools, and Microsoft Office (especially Excel and Outlook)
  • Familiarity with inventory management systems, digital scheduling tools, or donor tracking software
  • Experience managing daily cash operations, reconciling registers, and preparing deposits
  • Ability to track and interpret basic financial reports (sales, labor, expense tracking)
  • Excellent organizational skills, time management, and attention to detail
  • Strong interpersonal effectiveness: able to build relationships, communicate clearly, handle conflict with tact, and foster inclusive teamwork
  • Demonstrated ability to foster an environment of collaboration
  • Customer service orientation and problem-solving ability
  • Ability to uphold confidentiality and represent LISTEN's mission and values
  • Must be able to pass a background check

Physical Requirements:
  • Active retail environment; must be able to stand, bend, and lift up to 50 lbs regularly.
  • Weekend or evening availability may be required for store needs.

LISTEN Community Services is an Equal Opportunity Employer
LISTEN Community Services, founded in 1972, is one of the Upper Valley region's most comprehensive social service organizations. LISTEN provides services and support to meet the critical needs of Upper Valley individuals and families in 26 area communities. At LISTEN we are passionate about helping families and individuals secure the resources that they need to be safe, fed, and housed.
www.listencs.org
Salary Description
48,000 - 58,000

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