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Pos Support Analyst Jobs (NOW HIRING)

Litmus7

China POS Lead

Home, KS · On-site

Litmus7 is seeking a POS Implementation & Support Analyst to support end-to-end Point of Sale (POS) implementation and post-go-live activities for retail stores. This role involves close ...

F2Onsite

End User Support Analyst

Atlanta, GA · On-site

F2Onsite is seeking a Level 2 End User Support Analyst to provide onsite technical support in ... F2OnSite specializes in providing cybersecurity, POS, data migration, computer installations ...

Carhartt

Retail System Support Analyst

Dearborn, MI · On-site

Retail Systems Support Analyst Department: Information Technology Reports to: Manager, Retail ... Experience with SAP POS (GK) or similar POS software packages and POS configuration is preferred

Movado Group, Inc

IT Support Analyst

Paramus, NJ · On-site

The IT Support Analyst provides first and second-level support to all domestic employees and retail ... store POS system support. • Update problem management system with timely and meaningful ...

Capstone IT

IT Support Analyst

Springfield, MO

$18 - $22/hr

IT Support Analyst (JOB-4670) Location: Onsite; Springfield, MO Employment Type: Contract-to-Hire ... of Sale (POS) system support Phone-based customer support Responsibilities Ensure continuous ...

U.S. Marine Corps

POS Specialist

Quantico, VA · On-site

$75K - $90K/yr

MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their ... analyzing, designing, developing, testing, deploying and maintaining software systems and system ...

Movadogroup

IT Support Analyst

Paramus, NJ

$60K - $68K/yr

The GIT Support Analyst provides first and second-level support to all domestic Movado Group ... Develop working knowledge of all supported desktop and POS applications. Troubleshoot and assist in ...

Movado Group

IT Support Analyst

Paramus, NJ · On-site

$60K - $68K/yr

The GIT Support Analyst provides first and second-level support to all domestic Movado Group ... Develop working knowledge of all supported desktop and POS applications. Troubleshoot and assist in ...

Movadogroup

IT Support Analyst

Moonachie, NJ

$60K - $68K/yr

The GIT Support Analyst provides first and second-level support to all domestic Movado Group ... Develop working knowledge of all supported desktop and POS applications. Troubleshoot and assist in ...

Marriott

Systems Support Analyst

Irving, TX · On-site

... support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend ... Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs ...

United Airlines

Technical support Analyst

Columbia, SC · On-site +1

$29K - $69K/mo

... Sale (POS) systems Experience with ticketing systems Experience with remote access software ... which supports meaningful engagement with Indigenous communities across Canada by promoting ...

Boot Barn

System Support Analyst (TEMP)

Irvine, CA · On-site

$23 - $25/hr

SYSTEMS SUPPORT ANALYST REPORTS TO: IT MANAGER STATUS: NON-EXEMPT Summary Boot Barn is where ... Provides computer support to end-users for PC/POS Register users, server or mainframe applications ...

New

Boot Barn

System Support Analyst (TEMP)

Irvine, CA

$23 - $25/hr

SYSTEMS SUPPORT ANALYST REPORTS TO: IT MANAGER STATUS: NON-EXEMPT Summary Boot Barn is where ... Provides computer support to end-users for PC/POS Register users, server or mainframe applications ...

New

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Pos Support Analyst information

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How much do pos support analyst jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for pos support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is the difference between Pos Support Analyst vs POS Technician?

AspectPos Support AnalystPOS Technician
CertificationsIT or POS system certifications, customer support trainingHardware repair, networking, and POS system certifications
Work EnvironmentCustomer support centers, retail environments, remote supportOn-site hardware repair, installation, maintenance at retail locations
Employer & IndustryRetail, hospitality, technology companiesRetail stores, restaurants, hospitality venues

The Pos Support Analyst primarily provides remote or on-site technical support for POS systems, focusing on troubleshooting software and network issues. In contrast, the POS Technician specializes in hardware installation, repair, and maintenance of POS devices on-site. Both roles require technical certifications and serve the retail and hospitality industries, but their focus areas differ—software support versus hardware repair.

What are the key skills and qualifications needed to thrive as a POS Support Analyst, and why are they important?

To thrive as a POS Support Analyst, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or similar. Familiarity with POS software, hardware peripherals, ticketing systems, and remote diagnostic tools is essential. Excellent problem-solving skills, customer service orientation, and clear communication set top performers apart in this role. These skills and qualities ensure prompt resolution of technical issues, minimize business downtime, and maintain smooth retail operations.

What is a POS Support Analyst?

A POS Support Analyst is a professional who provides technical support and troubleshooting for Point of Sale (POS) systems used in retail, hospitality, or other businesses. Their responsibilities include diagnosing and resolving hardware and software issues, assisting users with system operations, and ensuring minimal downtime for transaction processing. POS Support Analysts often work with both end-users and vendors to implement updates, security patches, and new features, helping businesses maintain efficient and secure sales operations.

What are some common challenges faced by a POS Support Analyst, and how can they be addressed on the job?

As a POS Support Analyst, you may frequently encounter challenges such as troubleshooting complex hardware and software issues, managing time-sensitive incidents during peak business hours, and communicating effectively with non-technical users. Addressing these challenges involves developing strong problem-solving skills, staying up-to-date on POS system updates, and maintaining clear, patient communication with store staff. Building a collaborative relationship with IT teams and retail management also helps ensure quick resolution of issues and smoother store operations.
More about Pos Support Analyst jobs
What cities are hiring for Pos Support Analyst jobs? Cities with the most Pos Support Analyst job openings:
What states have the most Pos Support Analyst jobs? States with the most job openings for Pos Support Analyst jobs include:
What job categories do people searching Pos Support Analyst jobs look for? The top searched job categories for Pos Support Analyst jobs are:
Pos Support Analyst jobs near you
Infographic showing various Pos Support Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.
IT Support Analyst

IT Support Analyst

White Lodging Services Corporation

Austin, TX

Full-time

Posted 14 days ago

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

31st of 106 rated hotels

Job description

Description

Summary:
Under the supervision of the IT Director, the IT Support Analyst provides maintenance and assistance for all internal and external guest requests as pertaining to computing and network issues. The IT Support Analyst will coach users in the effective use of systems, applications, prepares documentation and provides assistance to both internal and external guests.

Responsibilities:
•Installing, configuring and upgrading PCs, laptops and related equipment.
•Diagnosing and troubleshooting both common and unusual hardware and software problems.
•Performing preventive maintenance on the organization’s technology.
•Installing required software patches, ensuring the connectivity of PCs, laptops, guests internet issues, handhelds and other computing devices to both the local area network (LAN) and wide area network.
•Misc. hotel technology projects including low voltage cabling and basic mounting.
•Administration and repair of critical systems (PMS, POS, PBX, FTG…) in coordination with respective vendor.
•Server Backups.
•Setting up and maintaining locally connected and networked printers.
•Connecting needed peripheral equipment.

Other information:
SKILLS
•Associate degree, preferably in STEM field; or 2 to 3 years of relevant work experience
•A+ Certification
•Ability to communicate technology simply, effectively, both oral and written, with internal and external guests.
•Solid attention to detail and organization with proven follow up and follow through practices.
•Strong analytical skills, with a solid understanding of IT standards and company policies.
•Past experience in supporting hospitality-based technology preferred.
•Knowledge of MS Office, Active Directory and Networking environment.

What White Lodging employees say

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Hours and flexibility

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