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Pos Support Analyst Jobs (NOW HIRING)

Litmus7

China POS Lead

Home, KS · On-site

Litmus7 is seeking a POS Implementation & Support Analyst to support end-to-end Point of Sale (POS) implementation and post-go-live activities for retail stores. The role involves collaboration with ...

F2Onsite

End User Support Analyst

Atlanta, GA · On-site

F2Onsite is seeking a Level 2 End User Support Analyst to provide onsite technical support in ... F2OnSite specializes in providing cybersecurity, POS, data migration, computer installations ...

Movado Group

IT Support Analyst

Paramus, NJ · On-site

$60K - $68K/yr

The GIT Support Analyst provides first and second-level support to all domestic Movado Group ... Develop working knowledge of all supported desktop and POS applications. Troubleshoot and assist in ...

Movadogroup

IT Support Analyst

Paramus, NJ

$60K - $68K/yr

The GIT Support Analyst provides first and second-level support to all domestic Movado Group ... Develop working knowledge of all supported desktop and POS applications. Troubleshoot and assist in ...

Movadogroup

IT Support Analyst

Moonachie, NJ

$60K - $68K/yr

The GIT Support Analyst provides first and second-level support to all domestic Movado Group ... Develop working knowledge of all supported desktop and POS applications. Troubleshoot and assist in ...

Marriott

Systems Support Analyst

Irving, TX

... support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend ... Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs ...

United Airlines

Technical support Analyst

Columbia, SC · On-site +1

$29K - $69K/mo

... Sale (POS) systems Experience with ticketing systems Experience with remote access software ... which supports meaningful engagement with Indigenous communities across Canada by promoting ...

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Pos Support Analyst information

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How much do pos support analyst jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for pos support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is the difference between Pos Support Analyst vs POS Technician?

AspectPos Support AnalystPOS Technician
CertificationsIT or POS system certifications, customer support trainingHardware repair, networking, and POS system certifications
Work EnvironmentCustomer support centers, retail environments, remote supportOn-site hardware repair, installation, maintenance at retail locations
Employer & IndustryRetail, hospitality, technology companiesRetail stores, restaurants, hospitality venues

The Pos Support Analyst primarily provides remote or on-site technical support for POS systems, focusing on troubleshooting software and network issues. In contrast, the POS Technician specializes in hardware installation, repair, and maintenance of POS devices on-site. Both roles require technical certifications and serve the retail and hospitality industries, but their focus areas differ—software support versus hardware repair.

What are the key skills and qualifications needed to thrive as a POS Support Analyst, and why are they important?

To thrive as a POS Support Analyst, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or similar. Familiarity with POS software, hardware peripherals, ticketing systems, and remote diagnostic tools is essential. Excellent problem-solving skills, customer service orientation, and clear communication set top performers apart in this role. These skills and qualities ensure prompt resolution of technical issues, minimize business downtime, and maintain smooth retail operations.

What is a POS Support Analyst?

A POS Support Analyst is a professional who provides technical support and troubleshooting for Point of Sale (POS) systems used in retail, hospitality, or other businesses. Their responsibilities include diagnosing and resolving hardware and software issues, assisting users with system operations, and ensuring minimal downtime for transaction processing. POS Support Analysts often work with both end-users and vendors to implement updates, security patches, and new features, helping businesses maintain efficient and secure sales operations.

What are some common challenges faced by a POS Support Analyst, and how can they be addressed on the job?

As a POS Support Analyst, you may frequently encounter challenges such as troubleshooting complex hardware and software issues, managing time-sensitive incidents during peak business hours, and communicating effectively with non-technical users. Addressing these challenges involves developing strong problem-solving skills, staying up-to-date on POS system updates, and maintaining clear, patient communication with store staff. Building a collaborative relationship with IT teams and retail management also helps ensure quick resolution of issues and smoother store operations.
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Pos Support Analyst jobs near you
Innovation Support Analyst {170165}

Innovation Support Analyst {170165}

A-Line Staffing Solutions LLC

Woonsocket, RI • On-site

$30.40/hr

Other

Medical, Retirement

Posted 6 days ago

Job description

A-Line Staffing is now hiring an Innovation Support Analyst in Woonsocket, RI ! The Innovation Support Analyst will be working for a respected healthcare organization and has career growth potential. See additional details below.

Innovation Support Analyst Highlights Pay for this position: $30.40 per hour Schedule: Mon–Fri, 9:00am–5:00pm local time (flexibility needed for occasional earlier/later meetings) Remote position: Yes (quiet, dedicated workspace required) Candidate may be asked to travel/come onsite as needed (travel is expense-eligible) Wi‑Fi speed screenshot required Employment type: Temporary/Contract , 40 hours/week Responsibilities Provide day-to-day operational and project support for innovation pilots and solution deployments within Asset Protection Prepare and deliver weekly project progress updates Manage vendor quotes and support purchase order (PO) creation Assist with vendor scope outlines as needed Coordinate vendor/status meetings: build agendas , track action items , follow up on deliverables Support field/store communications before and after go-live; respond to field inquiries and route issues to appropriate owners Perform post-deployment validation , including CCTV image audits to validate image quality/solution performance Requirements 3–5 years of experience in project coordination / operational support Experience coordinating across multiple workstreams with strong organization and follow-through Vendor coordination experience (including meeting coordination/action item tracking) Experience supporting quotes/POs (or similar procurement support) Strong written/verbal communication (field-facing communications) Proficiency with Microsoft Office (Excel, Outlook, PowerPoint; Teams also referenced) Verifiable High School Diploma or GED required Associate’s degree or equivalent related experience required Preferred Experience supporting retail operations, Asset Protection, or technology pilots Familiarity with vendor management / procurement processes Familiarity with AI tools (e.g., Copilot) a plus Oracle or SQL experience is a strong plus (not required) Benefits Available Benefits are available to full-time employees after 90 days of employment. A 401(k) with a company match is available for full-time employees after 1 year of service on our eligibility dates. If you are interested in this Innovation Support Analyst position, APPLY , or contact kvaughn@alinestaffing.com .

Utilize system tools to support financial analysis and decision support activities Provide financial analysis and support Perform project management for decision support projects Provided training to support business applications Act as the decision support contact for management reporting requests Supporting external customer production support issues Provide general financial planning and decision support services Mentoring an audit support team Provide decision support users with reliable information Resolve end users support issues or works with technical support team members for resolution Provide analysis in the development and support of projects and data analysis Provide system and business support to users Provide financial, analytical and business planning support Participate in support of financial documentation management including workflow management Provide business and support services with accuracy Maintain and support decision support databases, including updating cost allocations Perform or support the following data analysis and documentation tasks Providing technical support for the budget system Providing support for internal and customer-facing business applications Determine the business requirements to support enhanced information processing

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About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

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