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Pos Support Analyst Jobs in Toronto, ON (NOW HIRING)

STACK IT Recruitment

Application Support Analyst

Markham, ON · On-site

CA$60K - CA$70K/yr

... Support Analyst who thrives on understanding how applications, databases, and business processes ... Exposure to POS systems or label printing software Benefits * Base Salary: $60,000-$70,000 * Paid ...

STACK IT Recruitment

Application Support Analyst

Markham, ON · Hybrid

CA$60K - CA$70K/yr

... Support Analyst who thrives on understanding how applications, databases, and business processes ... Exposure to POS systems or label printing software Benefits * Base Salary: $60,000-$70,000 * Paid ...

KEV Group

Technical Support Analyst

Toronto, ON · On-site

About the Role We are looking for a Technical Support Analyst to join our Customer Support team ... Experience with financial software, Point of Sale (POS) devices, payment processing, and/or EdTech ...

WilsonCTS

POS (GK Software) Specialist

Toronto, ON · Hybrid

CA$82 - CA$87/hr

Support operational readiness activities for new releases and configuration changes. Data Analysis ... GK Software POS configuration and implementation experience. * Deep understanding of retail ...

TalentSphere

Sales Planning Analyst

Mississauga, ON · Remote

CA$25/hr

Support sales planning, forecasting, and customer projections using sales, POS, and market data. * Monitor forecast accuracy, analyze variances, and recommend forecasting improvements. * Partner with ...

Interac Corp.

Business Systems Analyst

Toronto, ON · Hybrid

Supporting project management processes during the project life cycle. * Onboarding projects and ... Point of Sale devices (POS), banking machines (ABMs) and various host systems (Acquirer and Issuer)

Lindt and Sprungli

Key Account Analyst

Toronto, ON

Support selling stories with store-level insights and fact-based recommendations Data Management ... Familiarity with customer POS systems (e.g., Retail Link, IRI, Scintilla, etc.) Rewards Package:

City of Toronto

SUPPORT ASSISTANT B

Toronto, ON

CA$36.35 - CA$39.69/hr

Assesses and analyses data. Drafts and signs correspondence. * Checks work for accuracy and ... Word, Excel and Outlook) to create and format documents, spreadsheets and POS/bank reconciliations.

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All JobsPos Support Analyst JobsPos Support Analyst Jobs in Toronto, ON

Pos Support Analyst information

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How much do pos support analyst jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for pos support analyst in Toronto, ON is $24.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.89 and $28.68 per hour, depending on experience, location, and employer.

What is a POS Support Analyst?

A POS Support Analyst is a professional who provides technical support and troubleshooting for Point of Sale (POS) systems used in retail, hospitality, or other businesses. Their responsibilities include diagnosing and resolving hardware and software issues, assisting users with system operations, and ensuring minimal downtime for transaction processing. POS Support Analysts often work with both end-users and vendors to implement updates, security patches, and new features, helping businesses maintain efficient and secure sales operations.

What are the key skills and qualifications needed to thrive as a POS Support Analyst?

To thrive as a POS Support Analyst, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or similar. Familiarity with POS software, hardware peripherals, ticketing systems, and remote diagnostic tools is essential. Excellent problem-solving skills, customer service orientation, and clear communication set top performers apart in this role. These skills and qualities ensure prompt resolution of technical issues, minimize business downtime, and maintain smooth retail operations.

What are some common challenges faced by a POS Support Analyst, and how can they be addressed on the job?

As a POS Support Analyst, you may frequently encounter challenges such as troubleshooting complex hardware and software issues, managing time-sensitive incidents during peak business hours, and communicating effectively with non-technical users. Addressing these challenges involves developing strong problem-solving skills, staying up-to-date on POS system updates, and maintaining clear, patient communication with store staff. Building a collaborative relationship with IT teams and retail management also helps ensure quick resolution of issues and smoother store operations.

What is the difference between Pos Support Analyst vs POS Technician?

AspectPos Support AnalystPOS Technician
CertificationsIT or POS system certifications, customer support trainingHardware repair, networking, and POS system certifications
Work EnvironmentCustomer support centers, retail environments, remote supportOn-site hardware repair, installation, maintenance at retail locations
Employer & IndustryRetail, hospitality, technology companiesRetail stores, restaurants, hospitality venues

The Pos Support Analyst primarily provides remote or on-site technical support for POS systems, focusing on troubleshooting software and network issues. In contrast, the POS Technician specializes in hardware installation, repair, and maintenance of POS devices on-site. Both roles require technical certifications and serve the retail and hospitality industries, but their focus areas differ—software support versus hardware repair.

What are popular job titles related to Pos Support Analyst jobs in Toronto, ON?

For Pos Support Analyst jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Pos Support Analyst jobs in Toronto, ON look for?

The top searched job categories for Pos Support Analyst jobs in Toronto, ON are:

Pos Support Analyst jobs near you
Infographic showing various Pos Support Analyst job openings in Toronto, ON as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, and 5% Contract. Highlights an 83% In-person, 12% Hybrid, and 5% Remote job distribution, with an average salary of $51,891 per year, or $24.9 per hour.

Application Support Analyst

STACK IT Recruitment

Markham, ON • On-site

CA$60K - CA$70K/yr

Full-time

Medical, PTO

Re-posted yesterday

Job description

Are you someone who enjoys solving complex business problems just as much as writing code?

We're looking for an Application Support Analyst who thrives on understanding how applications, databases, and business processes all connect. This role is ideal for someone who enjoys troubleshooting, improving existing systems, working directly with users, and contributing to the development of internal business applications.

You'll join a collaborative IT team supporting a North American organization with dozens of custom applications, multiple websites, ERP integrations, and approximately 140 internal users across Canada and the United States. No two days are the same - you might spend one day investigating a SQL issue, another enhancing an internal application, and another helping a business user resolve a critical operational problem.

If you enjoy variety, ownership, and the opportunity to modernize business systems while continuing to develop your technical skills, this could be an excellent fit.

???? Who You Are

  • A problem solver who enjoys understanding how business applications work together
  • Comfortable balancing application development with user support and troubleshooting
  • Someone who enjoys working directly with business users to solve real operational challenges
  • Strong with SQL and curious about how data flows through integrated systems
  • Independent, resourceful, and able to take ownership of issues from start to finish
  • Service-oriented and patient when supporting users with varying levels of technical ability
  • Interested in learning new technologies while helping modernize existing applications

???? Work Type

  • Location: Markham, ON (Fully Onsite - 5 days a week in-office)
  • Vacancy Type: This role reflects an existing vacancy

Requirements

???? What You'll Do

  • Support and maintain a portfolio of custom business applications used across the organization
  • Troubleshoot application issues, bugs, and system integrations
  • Write, modify, and troubleshoot complex SQL queries and stored procedures
  • Investigate issues across multiple integrated systems, including ERP and custom web applications
  • Develop enhancements and improvements using C#/.NET and Visual Studio
  • Work directly with employees to understand technical issues and provide practical solutions
  • Support business users through phone, email, and remote support tools
  • Assist with application deployments, upgrades, and modernization initiatives
  • Collaborate with vendors and internal stakeholders to resolve application issues
  • Provide occasional support for office hardware, printers, mobile devices, and sales technology when needed
  • Recommend improvements to existing applications, reporting tools, and business processes

⭐ What We're Looking For

  • 3–5+ years supporting business applications in a Microsoft environment
  • Strong experience with SQL Server, including writing and troubleshooting queries and stored procedures
  • Experience working with C#/.NET applications
  • Experience with Microsoft Visual Studio
  • Excellent troubleshooting and analytical skills
  • Strong communication skills with both technical and non-technical users
  • Comfortable supporting multiple applications simultaneously
  • Ability to work independently and take ownership of issues through resolution
  • Strong customer service mindset and willingness to help wherever needed
  • Comfortable working in a role that combines application support, development, and business user interaction

Nice-to-Have

  • Experience with REST APIs and system integrations
  • Experience with Angular or other modern web technologies
  • Crystal Reports experience
  • ERP application support experience
  • Experience supporting warehouse, sales, or distribution environments
  • Exposure to POS systems or label printing software

Benefits

  • Base Salary: $60,000–$70,000
  • Paid Time Off: Competitive vacation and personal days to maintain a healthy work-life balance
  • Health Benefits: Comprehensive benefits package with coverage to support your individual and/or family needs
  • Career Growth: Opportunity to work alongside an experienced developer while contributing to modernization initiatives and learning new technologies

???? Ready to Elevate Your Career? Apply Now!

At STACK IT Recruitment, we connect top talent with standout opportunities. If you meet at least 70% of the qualifications, we encourage you to apply—we'd love to chat!

Know someone perfect for this role? Share this opportunity with your network—you might help someone take the next big step in their career.

✨ We're proud to support diversity and inclusion. Need accommodation during the hiring process? Just let us know—we're here to support you!

AI Use Disclosure:

STACK IT uses AI-enhanced tools to support initial candidate screening and interview note analysis. All assessments and hiring decisions remain human-led.