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Pos Support Analyst Jobs in Toronto, ON (NOW HIRING)

STACK IT Recruitment

Application Support Analyst

Markham, ON · Hybrid

CA$60K - CA$70K/yr

... Support Analyst who thrives on understanding how applications, databases, and business processes ... Exposure to POS systems or label printing software Benefits * Base Salary: $60,000-$70,000 * Paid ...

KEV Group

Technical Support Analyst

Toronto, ON

About the Role We are looking for a Technical Support Analyst to join our Customer Support team ... Experience with financial software, Point of Sale (POS) devices, payment processing, and/or EdTech ...

WilsonCTS

POS (GK Software) Specialist

Toronto, ON · Hybrid

CA$82 - CA$87/hr

Support operational readiness activities for new releases and configuration changes. Data Analysis ... GK Software POS configuration and implementation experience. * Deep understanding of retail ...

TalentSphere

Sales Planning Analyst

Mississauga, ON · Remote

CA$25/hr

Support sales planning, forecasting, and customer projections using sales, POS, and market data. * Monitor forecast accuracy, analyze variances, and recommend forecasting improvements. * Partner with ...

Interac Corp.

Business Systems Analyst

Toronto, ON · Hybrid

Supporting project management processes during the project life cycle. * Onboarding projects and ... Point of Sale devices (POS), banking machines (ABMs) and various host systems (Acquirer and Issuer)

Lindt and Sprungli

Key Account Analyst

Toronto, ON · On-site

Support selling stories with store-level insights and fact-based recommendations Data Management ... Familiarity with customer POS systems (e.g., Retail Link, IRI, Scintilla, etc.) Rewards Package:

City of Toronto

SUPPORT ASSISTANT B

Toronto, ON · On-site

CA$36.35 - CA$39.69/hr

Assesses and analyses data. Drafts and signs correspondence. * Checks work for accuracy and ... Word, Excel and Outlook) to create and format documents, spreadsheets and POS/bank reconciliations.

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Pos Support Analyst information

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How much do pos support analyst jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for pos support analyst in Toronto, ON is $24.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.89 and $28.68 per hour, depending on experience, location, and employer.

What is a POS Support Analyst?

A POS Support Analyst is a professional who provides technical support and troubleshooting for Point of Sale (POS) systems used in retail, hospitality, or other businesses. Their responsibilities include diagnosing and resolving hardware and software issues, assisting users with system operations, and ensuring minimal downtime for transaction processing. POS Support Analysts often work with both end-users and vendors to implement updates, security patches, and new features, helping businesses maintain efficient and secure sales operations.

What are the key skills and qualifications needed to thrive as a POS Support Analyst?

To thrive as a POS Support Analyst, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or similar. Familiarity with POS software, hardware peripherals, ticketing systems, and remote diagnostic tools is essential. Excellent problem-solving skills, customer service orientation, and clear communication set top performers apart in this role. These skills and qualities ensure prompt resolution of technical issues, minimize business downtime, and maintain smooth retail operations.

What are some common challenges faced by a POS Support Analyst, and how can they be addressed on the job?

As a POS Support Analyst, you may frequently encounter challenges such as troubleshooting complex hardware and software issues, managing time-sensitive incidents during peak business hours, and communicating effectively with non-technical users. Addressing these challenges involves developing strong problem-solving skills, staying up-to-date on POS system updates, and maintaining clear, patient communication with store staff. Building a collaborative relationship with IT teams and retail management also helps ensure quick resolution of issues and smoother store operations.

What is the difference between Pos Support Analyst vs POS Technician?

AspectPos Support AnalystPOS Technician
CertificationsIT or POS system certifications, customer support trainingHardware repair, networking, and POS system certifications
Work EnvironmentCustomer support centers, retail environments, remote supportOn-site hardware repair, installation, maintenance at retail locations
Employer & IndustryRetail, hospitality, technology companiesRetail stores, restaurants, hospitality venues

The Pos Support Analyst primarily provides remote or on-site technical support for POS systems, focusing on troubleshooting software and network issues. In contrast, the POS Technician specializes in hardware installation, repair, and maintenance of POS devices on-site. Both roles require technical certifications and serve the retail and hospitality industries, but their focus areas differ—software support versus hardware repair.

What are popular job titles related to Pos Support Analyst jobs in Toronto, ON?

For Pos Support Analyst jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Pos Support Analyst jobs in Toronto, ON look for?

The top searched job categories for Pos Support Analyst jobs in Toronto, ON are:

Pos Support Analyst jobs near you
Infographic showing various Pos Support Analyst job openings in Toronto, ON as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, and 5% Contract. Highlights an 83% In-person, 12% Hybrid, and 5% Remote job distribution, with an average salary of $51,891 per year, or $24.9 per hour.

Application Support Analyst

STACK IT Recruitment

Markham, ON • On-site

Full-time

Re-posted yesterday

Job description

Are you someone who enjoys solving complex business problems just as much as writing code?

We're looking for an Application Support Analyst who thrives on understanding how applications, databases, and business processes all connect. This role is ideal for someone who enjoys troubleshooting, improving existing systems, working directly with users, and contributing to the development of internal business applications.

You'll join a collaborative IT team supporting a North American organization with dozens of custom applications, multiple websites, ERP integrations, and approximately 140 internal users across Canada and the United States. No two days are the same - you might spend one day investigating a SQL issue, another enhancing an internal application, and another helping a business user resolve a critical operational problem.

If you enjoy variety, ownership, and the opportunity to modernize business systems while continuing to develop your technical skills, this could be an excellent fit.