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Port Operations Coordinator Jobs (NOW HIRING)

We are seeking candidates with extensive experience in port and drayage operations, strong communication skills for effectively coordinating with drivers and carriers, and the ability to make sound ...

We are seeking candidates with extensive experience in port and drayage operations, strong communication skills for effectively coordinating with drivers and carriers, and the ability to make sound ...

PR · On-site

What You'll Do Port & Vessel Operations * Coordinate cargo documentation and reconcile vessel ... Coordination * Troubleshoot gate issues and documentation discrepancies to minimize delays and ...

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Port Operations Coordinator information

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How much do port operations coordinator jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for port operations coordinator in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.88 per hour, depending on experience, location, and employer.

What is the difference between Port Operations Coordinator vs Port Logistics Specialist?

AspectPort Operations CoordinatorPort Logistics Specialist
CredentialsRelevant certifications (e.g., OSHA, maritime safety)Logistics or supply chain certifications often preferred
Work EnvironmentPort facilities, shipping yards, operational sitesWarehouses, shipping companies, port terminals
Employer & Industry UsageShipping companies, port authorities, maritime firmsLogistics firms, freight forwarders, port operators
Search & Comparison IntentUnderstanding port operations roles and responsibilitiesFocus on logistics planning and supply chain management

The Port Operations Coordinator primarily manages daily port activities, ensuring smooth cargo handling and safety compliance. In contrast, the Port Logistics Specialist focuses on coordinating shipments, optimizing supply chain processes, and managing freight logistics. While both roles require knowledge of port procedures, the Coordinator emphasizes operational oversight, whereas the Logistics Specialist concentrates on logistics planning and coordination.

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International Operations Coordinator - Chicago, IL

International Operations Coordinator - Chicago, IL

BlueGrace Logistics

Chicago, IL

Full-time

Posted 19 days ago


Job description

The International Operations Coordinator is responsible for managing and growing customer accounts across international freight modes, including ocean freight, air freight, and international ground transportation. This role serves as the primary operational contact for international shipping customers, overseeing end-to-end freight forwarding processes, ensuring compliance with customs and trade regulations, and maintaining service excellence across global supply chains. The International Operations Coordinator is accountable for executing customer KPIs, maximizing profitability, and resolving operational exceptions in a fast-paced, complex environment. This individual must have a deep understanding of international freight markets, Incoterms, carrier relationships, and documentation requirements. They should be entrepreneurial, detail-oriented, solutions-focused, and a strong team collaborator.

Duties and Responsibilities

  • Manage day-to-day international freight operations including ocean FCL/LCL, air freight, and intermodal shipments for assigned customer accounts.
  • Serve as the primary point of contact for international customers, building and maintaining strong, consultative relationships.
  • Coordinate with freight forwarders, NVOCCs, airlines, steamship lines, and drayage providers to ensure timely booking, execution, and delivery of shipments.
  • Oversee import and export documentation including bills of lading, commercial invoices, packing lists, certificates of origin, and customs entry filings.
  • Ensure compliance with international trade regulations, customs requirements, and import/export laws across relevant trade lanes.
  • Monitor and manage shipment milestones, proactively communicating exceptions, delays, or disruptions to customers and internal stakeholders.
  • Understand and apply Incoterms to properly advise customers and structure shipment responsibilities.
  • Quote and price international freight opportunities, accounting for all variable factors including routing, transit time, surcharges, and port conditions.
  • Track and manage ocean and air freight rate schedules, spot rates, and carrier capacity to ensure competitive and profitable solutions.
  • Manage accessorial charges, detention and demurrage, port fees, and other ancillary cost components.
  • Identify operational inefficiencies and collaborate with team members and leadership to improve workflows and customer outcomes.
  • Maintain accurate shipment data within the TMS and identify any technical discrepancies between internal systems and customer platforms.
  • Monitor global market trends, carrier capacity changes, and geopolitical developments that may impact international supply chains.
  • Support account growth by identifying additional shipping opportunities, presenting solutions, and contributing to customer business reviews.

Qualifications

  • 3–5+ years of experience in international freight forwarding, international logistics, or global supply chain operations required.
  • Demonstrated knowledge of ocean freight (FCL/LCL), air freight, customs brokerage, and freight forwarding processes.
  • Strong understanding of international trade compliance, Incoterms, and import/export documentation requirements.
  • Experience working with steamship lines, NVOCCs, freight forwarders, and customs brokers.
  • Confident problem solver with strong attention to detail and the ability to manage multiple shipments simultaneously.
  • Proven ability to perform in a dynamic, fast-paced environment with shifting priorities and tight deadlines.
  • Excellent verbal and written communication skills, including the ability to communicate with international partners and customers across time zones.
  • Proficient in Microsoft Excel and TMS platforms; ability to quickly learn and operate new software systems.
  • Resourceful, organized, self-motivated, and aligned with BlueGrace Group's core values.
  • Bachelor's degree in Supply Chain, Logistics, International Business, or a related field preferred.