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Police Dispatcher Jobs (NOW HIRING)

Southwest General

POLICE DISPATCHER

Westlake, OH

Southwest General Police Dispatcher are responsible for monitoring all; police radios, phones, computers, computer-aided dispatch programs, LEADS, and video surveillance cameras. HOURS: POSITION ...

Southwest General

POLICE DISPATCHER

Parma, OH

Southwest General Police Dispatcher are responsible for monitoring all; police radios, phones, computers, computer-aided dispatch programs, LEADS, and video surveillance cameras. HOURS: POSITION ...

Southwest General

POLICE DISPATCHER

Lakewood, OH

Southwest General Police Dispatcher are responsible for monitoring all; police radios, phones, computers, computer-aided dispatch programs, LEADS, and video surveillance cameras. HOURS: POSITION ...

Rice University

Police Dispatcher

Houston, TX · On-site

$23.40/hr

Position Summary The police dispatcher is charged with and responsible for the radio dispatching of police and emergency medical services (EMS) personnel and the telephone requirement of the ...

City of Glendora, CA

Police Dispatcher

Glendora, CA · On-site

$57K - $69K/yr

Some of the typical duties of the Police Dispatcher I/II include but are not limited to, the following: • Receives requests for police or other emergency services over the phone and through other ...

City of Glendora

Police Dispatcher

Glendora, CA

$57K - $69K/yr

Some of the typical duties of the Police Dispatcher I/II include but are not limited to, the following: Receives requests for police or other emergency services over the phone and through other ...

Oklahoma City University

Police Dispatcher

Campus, IL · On-site

Police Dispatcher Apply now Job no: 492817 Work type: Regular Full-Time Staff Location: Main Campus, Oklahoma City Categories: Police VP Area: Police Department: Police FLSA Status: Non-Exempt ...

University of Memphis

Police Dispatcher

Memphis, TN · On-site

The Police Dispatcher serves as a vital communications link within the University of Police Services. This position is responsible for receiving and prioritizing emergency and non-emergency calls ...

Rice University

Police Dispatcher

Houston, TX

$23.40/hr

Position Summary The police dispatcher is charged with and responsible for the radio dispatching of police and emergency medical services (EMS) personnel and the telephone requirement of the ...

City of Indio

IPD Police Dispatcher

Indio, CA

$56K - $88K/yr

IPD Police Dispatcher I The IPD Police Dispatcher I is the entry-level class in the IPD police dispatcher series that allows the incumbent to develop journey level knowledge and abilities. Initially ...

City of Indio, CA

IPD Police Dispatcher

Jackson, CA · On-site

$56K - $88K/yr

IPD Police Dispatcher I The IPD Police Dispatcher I is the entry-level class in the IPD police dispatcher series that allows the incumbent to develop journey level knowledge and abilities. Initially ...

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Police Dispatcher information

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$27.5K

$64.5K

$101.5K

How much do police dispatcher jobs pay per year?

As of Jun 29, 2026, the average yearly pay for police dispatcher in the United States is $64,459.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $74,000.00 per year, depending on experience, location, and employer.

What are police dispatchers?

Police dispatchers are professionals who receive emergency and non-emergency calls, gather crucial information, and coordinate the appropriate police response. They use communication systems to dispatch officers, relay instructions, and provide support during incidents. Dispatchers play a vital role in ensuring public safety by maintaining clear and efficient communication between the public and law enforcement agencies.

How hard is it to get a police dispatcher job?

Getting a police dispatcher job typically requires passing a written exam, a background check, and sometimes a physical or psychological assessment. Candidates often need strong communication skills, the ability to handle stressful situations, and relevant certifications or training, making the hiring process competitive but attainable with proper preparation.

What are some common challenges police dispatchers face during high-stress situations, and how are they supported in managing these challenges?

Police dispatchers often handle multiple emergency calls simultaneously, requiring quick thinking and clear communication under pressure. High-stress situations, such as coordinating responses to major incidents or dealing with distressed callers, can be emotionally demanding. To support dispatchers, agencies typically provide thorough training, access to mental health resources, and structured debriefings after particularly difficult calls. Teamwork and strong supervisory support are also essential, ensuring dispatchers are not working in isolation and can rely on colleagues during intense shifts.

What qualifications do I need to be a 911 dispatcher?

To become a police dispatcher, candidates typically need a high school diploma or equivalent, good communication skills, and the ability to work under pressure. Some agencies require completion of dispatcher training programs and may prefer prior experience in emergency services or call centers. Certification requirements vary by jurisdiction but often include passing background checks and sometimes state-specific dispatcher certification exams.

What is the difference between Police Dispatcher vs Emergency Medical Dispatcher?

AspectPolice DispatcherEmergency Medical Dispatcher
Required CredentialsHigh school diploma or GED; some certifications in dispatchingHigh school diploma or GED; CPR and emergency medical dispatch certifications
Work EnvironmentPolice stations, emergency call centersEmergency call centers, hospitals, ambulance services
Employer & IndustryLaw enforcement agencies

Police Dispatchers and Emergency Medical Dispatchers both operate in emergency call centers, handling urgent calls. Police Dispatchers primarily coordinate law enforcement responses, while Emergency Medical Dispatchers focus on medical emergencies. Both roles require similar certifications and work environments, making them closely related in the emergency response industry.

Why do 911 dispatchers quit?

911 dispatchers often leave the job due to high stress, emotional burnout, irregular shifts, and the demanding nature of emergency communication. The job requires strong multitasking skills and resilience, and the emotional toll can lead to job dissatisfaction and turnover.

What are the key skills and qualifications needed to thrive as a Police Dispatcher, and why are they important?

To thrive as a Police Dispatcher, you need strong communication skills, the ability to multitask under pressure, and typically a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and emergency response protocols is crucial. Exceptional decision-making, emotional resilience, and attention to detail help dispatchers effectively manage stressful situations and support first responders. These skills ensure timely, accurate information flow and public safety in critical situations.

What Does a Police Dispatcher Do?

As a police dispatcher, your duties are to answer emergency phone calls, relay essential information to law enforcement or other emergency response agencies, and coordinate emergency responders. This information includes the nature of the caller’s situation as well as essential information about the address and any known criminal activity at the location. You are also responsible for providing the caller with useful information about safety and the timeframe for a response. In addition to your responsibilities during an emergency call, it is your duty to log all calls and file routine reports related to your shift.

How much do 911 dispatchers make?

911 dispatchers, also known as emergency dispatchers, typically earn a median annual salary of around $45,000 to $50,000, depending on experience and location. In some areas, salaries can range from $35,000 to over $60,000, with additional benefits such as shift differentials and overtime opportunities common in the field.
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Police Dispatcher jobs near you
POLICE DISPATCHER

POLICE DISPATCHER

Southwest General

Middleburg Heights, OH

Full-time

Posted 22 days ago

Key responsibilities

  • Answer calls from the public concerning emergency and non-emergency situations.

  • Dispatch all services personnel and equipment by radio or phone as required.

  • Monitor police radios, phones, computers, computer-aided dispatch programs, LEADS, and video surveillance cameras.

Southwest General Health Center rating

7.0

Company rating: 7.0 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

482nd of 1,003 rated hospitals

Job description

Summary

Southwest General Health Center is a 352-bed community hospital located in Middleburg Heights, Ohio. One of the last standing community hospitals in Northeast Ohio, we partner with University Hospitals and other local community organizations to provide a full range of services to all who need us. We are certified as a Level III Trauma Center and a Primary Stroke Center, and have been serving our community for over 100 years!

Why work at SWGHC? In addition to the outstanding culture, we offer great benefits, free parking and are close to the turnpike and I71. Come join our team! #loveajobthatlovesyouback

POLICE DISPATCHER

Southwest General Police Dispatchers provides effective and efficient communications with police officers, medical staff, patients, and visitors. Southwest General Police Dispatcher are responsible for monitoring all; police radios, phones, computers, computer-aided dispatch programs, LEADS, and video surveillance cameras.

HOURS:

POSITION SUMMARY:

  • Answer calls from the public concerning emergency and non-emergency situations.
  • Dispatch all services personnel and equipment, by radio or phone, as required.
  • Maintain records (RMS), forms, and other documents.
  • Assist all non-related calls or non-emergency calls by providing the caller with appropriate information or referral.
  • Maintain dispatch center, radio, and telephone equipment as required.
  • Monitor Camera system, Fire panel, Panic/ Door alarms.
  • Assist in training new dispatchers.
  • Performs all necessary related duties as required, or directed by command staff.
  • Effectively assist other law enforcement agencies calls.

MINIMUM QUALIFICATIONS:

Education:
High school diploma or equivalent required.
Must have LEADS certification or be able to obtain LEADS operator certification within 60 days of hire and maintain certification throughout employment.

Required length of experience:
Prefer one year of law enforcement (dispatching) or security dispatching experience.
Must have a basic understanding of computers, CAD (computer aided dispatch) system, and phone networks.
Prefer experience with LEADS, TAC RMS, and OHLEG.
Must be able to effectively communicate both written and verbal.
Ability to multitask is essential to success in this role.

Required licensure, certification, and/or registry:
LEAD certification is required and must be obtained within 60 days of hire and maintained throughout employment.
Must be 18 years of age or older.
Must possess a valid Ohio driver's license .

What Southwest General Health Center employees say

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