Platform Manager Jobs in Ohio (NOW HIRING)

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

At U.S. Bank, we're committed to delivering reliable, compliant, and customer-focused solutions that support critical banking operations. We're seeking a Platform Manager to lead the evolution and ongoing management of platforms that support regulatory and compliance-related business functions, including abandoned property and electronic levy processing. This role operates much like a Product Owner, partnering closely with business stakeholders, technology teams, and Agile delivery teams to ensure platforms remain stable, compliant, and positioned for future enhancements. Ideal candidates will bring either strong Product Owner/Platform Manager experience in financial services or deep subject matter expertise in compliance and legal order processing.

This role requires working from one of the posted U.S. Bank locations three (3) or more days per week.

Key Responsibilities:

• Lead Agile ceremonies including backlog refinement, sprint planning, retrospectives, and prioritization discussions.

• Own and manage the product backlog for assigned platforms, ensuring work is prioritized based on business value, risk, regulatory requirements, and customer needs

• Support platforms that manage: Abandoned property and dormant account processes, electronic levy and garnishment processing, child support and other legal order payment workflows, safe deposit box and escheatment-related activities.

• Partner with compliance, operations, technology, and business stakeholders to maintain platform stability and regulatory adherence.

• Builds trust through clear, transparent communication, effective stakeholder management, and the ability to influence and collaborate across cross-functional teams.

• Drive continuous improvement across processes, platforms, and team practices.

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Typically one or more years of related experience

Preferred Skills/Experience
- Ability to collaboratively develop and evolve a product backlog
- Ability to develop and articulate a product vision that supports outcomes, value and prioritization of work
- Solid understanding of the Lean/Agile mindset
- Demonstrated leadership and interpersonal skills including ability to collaborate with and empower teams
- Well-developed verbal and written communication skills
- Proficient computer navigation skills
- Standard industry certifications such as SAFe Agile Product Owner is a plus

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.