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Phone Sales Associate Jobs (NOW HIRING)

The Inside Sales Associates work on the phone and at our branch's counter desk to service contractors, distributors, and retailers purchasing fence products. Inside Sales Associate's daily ...

Inside Sales Associate

El Cajon, CA · On-site

$27.40 - $31.50/hr

The Inside Sales Associates work on the phone and at our branch's counter desk to service contractors, distributors, and retailers purchasing fence products. Inside Sales Associate's daily ...

Inside Sales Associate

Knoxville, TN · On-site

$23.20 - $25.50/hr

The Inside Sales Associates work on the phone and at our branch's counter desk to service contractors, distributors, and retailers purchasing fence products. Inside Sales Associate's daily ...

Inside Sales Associate

Memphis, TN · On-site

$23 - $25/hr

The Inside Sales Associates work on the phone and at our branch's counter desk to service contractors, distributors, and retailers purchasing fence products. Inside Sales Associate's daily ...

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Vivacity Management, a fast-growing sales and marketing firm in New Jersey, is hiring multiple Entry Level Sales Associates to join our team! This is the perfect opportunity for sports minded ...

Be Seen First

Vivacity Management, a fast-growing sales and marketing firm in New Jersey, is hiring multiple Entry Level Sales Associates to join our team! This is the perfect opportunity for sports minded ...

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Phone Sales Associate information

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How much do phone sales associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for phone sales associate in the United States is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

What is a phone sales associate?

Phone Sales Associates are professionals who contact potential or existing customers over the phone to sell products or services. They are responsible for making outbound sales calls, answering customer inquiries, explaining product features, and closing sales. In addition to meeting sales targets, they may handle customer complaints, process orders, and maintain records of calls and sales. This role requires strong communication skills, persuasion abilities, and knowledge of the products or services being sold.

What are the key skills and qualifications needed to thrive as a phone sales associate, and why are they important?

To excel as a Phone Sales Associate, you need strong communication skills, persuasive sales techniques, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sales tracking tools is typically required. Outstanding active listening, resilience, and the ability to quickly build rapport help set top performers apart. These skills are crucial for effectively converting leads, achieving sales targets, and maintaining positive customer relationships.

What are some common challenges phone sales associates face, and how can they overcome them?

Phone Sales Associates often encounter challenges such as handling customer rejections, meeting sales targets, and staying motivated during repetitive tasks. Developing resilience and strong communication skills can help overcome objections and build rapport with potential clients. Many successful associates use ongoing training, peer support, and feedback from supervisors to continuously improve their performance and adapt to changing customer needs.

What is the difference between Phone Sales Associate vs Customer Service Representative?

AspectPhone Sales AssociateCustomer Service Representative
Required CredentialsHigh school diploma; sales experience often preferredHigh school diploma; customer service experience beneficial
Work EnvironmentOutbound/inbound sales calls, target-drivenInbound calls, resolving customer issues
Employer & Industry UsageRetail, telecommunications, insuranceRetail, telecom, banking, tech support
Search & Comparison IntentSales techniques, commission structureCustomer support, problem-solving skills

While both roles involve communication over the phone, a Phone Sales Associate primarily focuses on selling products or services and meeting sales targets. In contrast, a Customer Service Representative handles customer inquiries, complaints, and support without a primary focus on sales. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities are hiring for Phone Sales Associate jobs?

Cities with the most Phone Sales Associate job openings:

What are the most commonly searched types of Phone Sales jobs?

The most popular types of Phone Sales jobs are:

What states have the most Phone Sales Associate jobs?

States with the most job openings for Phone Sales Associate jobs include:

What are popular job titles related to Phone Sales Associate jobs?

For Phone Sales Associate jobs, the most frequently searched job titles are:

Inside Sales Associate

Rocky Hill, CT • On-site

Master Halco
Manufacturing • 501 - 1,000 employees

$26 - $30/hr

Full-time

Medical, Retirement, PTO

Posted 7 days ago


Master Halco rating

8.0

Company rating: 8.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

Secure a sales career within the fence/building products industry!

Master Halco: Fence & Deck Supply, North America’s leading manufacturer/distributor of fence and deck products is seeking an Inside Sales Associate.

Inside Sales Associate:
The Inside Sales Associates work on the phone and at our branch's counter desk to service contractors, distributors, and retailers purchasing fence products.
Inside Sales Associate's daily expectations include:
  • Discovery conversations with existing customers and prospective customers to identify products and services that Master Halco can provide to grow their business.
  • Calling the current customers by phone to generate orders for delivery on scheduled delivery routes and to inform customers of specials and sales promotions.
  • Work as a team with other sales and operations people to hit sales goals and earn bonuses and spiffs.
  • Excellence with phone sales, computer entry, and customer-facing engagement.

Desired sales experience or applicable product knowledge:
  • Building materials: metals, woods, plastics, hardware.
  • Do-It-Yourself retail.
  • Construction.
  • Mechanical/Electrical.

This position has played an important role in advancing Master Halco toward attaining $1Billion valuation in 2022. The sales team's success in generating sales and providing excellence in customer service builds Master Halco's future and maintains our 60+ year heritage in the building products industry.
Working With Us Has Its Rewards:
  • Competitive pay range of $26.00 to $30.00 per hour (based on experience).
  • Quarterly Bonus Program and spiffs.
  • Monday through Friday schedule.
    • Typical operating hours are 8 am-5 pm.
  • A competitive health care plan typically starts following the 31st day of employment.
  • A generous matching 401(k) plan.
  • Tuition reimbursement up to $10K per academic year.
  • A generous paid-time off package.
  • Corporate discount opportunities and more.

Master Halco offers advancement opportunities at every level. We are always looking for people with the drive to learn and the determination to succeed.

Responsibilities:
  • Partner with the outside sales team to expand products and customer base.
  • Collects market intelligence from customers regarding competitive situations, competitor pricing, market situations, and informs the Branch Manager.
  • Take inbound phone calls and emails from contractors and retail customers to process quotes and orders in a timely manner.
  • Consult with clients/customers after sales to provide ongoing support.
  • Prepares job order quotations based on customer requests and information.
  • Communicate by phone or email with customers from the time of order to the time of shipment.

Qualifications:
  • High School graduate or equivalent work experience.
  • 1-3 years of customer service/sales experience.
  • Excellent phone and customer-facing experience.
  • Strong communication skills (verbal & written).
  • Computer literate and proficient in MS applications (EXCEL required).

Master Halco is proud to be an Equal Opportunity Employer. We are committed to a work environment that respects and supports all individuals. We do not discriminate based upon race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, genetic information, national or ethnic origin, military service status, or other applicable legally protected characteristics. Master Halco is committed to creating an inclusive environment for all associates

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