ZipRecruiter

Log In

1

Phone Bank Jobs (NOW HIRING)

Huntington

Business Card Product Director

Columbus, OH · On-site +1

Marketing, Sales Ops, Phone Bank, Risk, Legal, Compliance, etc.) to execute and promote the program on an ongoing basis. * Works closely with Risk Administration, Underwriting, Compliance, Legal, Ops ...

VXI Global Solutions

$18/hr

As an Inbound Phone Banker/ Customer Service Representative, you will be responsible for providing ... Develop a deep understanding of the bank's card services and deposit products, terms, conditions ...

Huntington

Business Card Product Director

Columbus, OH · On-site +1

Marketing, Sales Ops, Phone Bank, Risk, Legal, Compliance, etc.) to execute and promote the program on an ongoing basis. * Works closely with Risk Administration, Underwriting, Compliance, Legal, Ops ...

Staffingine LLC

Telephone Banker

Belfast, ME · On-site

Job Title: Telephone Banker - Inbound Call Center - 1st & 2nd Shift Job Location: Belfast, ME 04915, US Job Type: Contract * Works with clients to build and deepen relationships by uncovering ...

Huntington

Business Card Product Director

Columbus, OH · On-site +1

Marketing, Sales Ops, Phone Bank, Risk, Legal, Compliance, etc.) to execute and promote the program on an ongoing basis. Works closely with Risk Administration, Underwriting, Compliance, Legal, Ops ...

InstantServe LLC

Now Hiring: Telephone Banker

Lincoln, RI · On-site

$26 - $28/hr

Telephone Banker Location: Lincoln, RI/ Jacksonville, FL Salary: $26/hr - $28/hr + Benefits Direct Hire - Full time This job is responsible for assisting clients through incoming calls with needs for ...

next page

Showing results 1-20

People also search for

All JobsPhone Bank Jobs

Phone Bank information

See salary details

$5

$16

$19

How much do phone bank jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for phone bank in the United States is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Phone Bank agent?

As a Phone Bank agent, your primary responsibilities include answering inbound calls, providing information to callers, addressing questions, and recording relevant information into a database. You may also conduct outbound calls for surveys, confirmations, or customer outreach, depending on the employer's needs. Working as part of a team, you’ll often collaborate with supervisors and other departments to resolve complex issues promptly. The ability to maintain professionalism, accuracy, and courtesy throughout all interactions is essential for success in this role.

What is a Phone Bank job?

A Phone Bank job involves making or receiving calls to assist customers, gather information, or promote a cause. Employees may work in customer service, fundraising, political campaigns, or survey collection. This role requires strong communication skills, the ability to follow scripts, and basic computer proficiency. It often involves handling a high volume of calls and documenting interactions accurately.

What are the key skills and qualifications needed to thrive in the Phone Bank position, and why are they important?

To thrive as a Phone Bank agent, you need strong verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and phone dialing platforms is often required. Active listening, patience, and a professional demeanor make candidates stand out in this customer-facing position. These abilities are essential for effectively managing high call volumes, resolving inquiries, and ensuring a positive caller experience.

More about Phone Bank jobs
What cities are hiring for Phone Bank jobs? Cities with the most Phone Bank job openings:
What are the most commonly searched types of Phone Bank jobs? The most popular types of Phone Bank jobs are:
What states have the most Phone Bank jobs? States with the most job openings for Phone Bank jobs include:
What job categories do people searching Phone Bank jobs look for? The top searched job categories for Phone Bank jobs are:
Phone Bank jobs near you
Infographic showing various Phone Bank job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 59% Full Time, 32% Part Time, 1% Temporary, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,000 per year, or $16.3 per hour.

ACS- Call Center Telephone Banker- Rio Rancho, NM

Bank of America

Rio Rancho, NM • On-site

Full-time

Posted 5 days ago

Job description

Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for connecting clients with the breadth of solutions that the bank offers to help achieve financial goals. Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.
Responsibilities:
  • Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs
  • Responds to customer inquiries and concerns, creating customized solutions
  • Sells and fulfills banking products including checking and savings accounts, credit cards, Certificate of Deposits (CDs), Individual Retirement Accounts (IRAs), and loans
  • Identifies client needs for licensed sales functions, making referrals to Line of Business partners
  • Quotes rates, terms, and programs for banking solutions
  • Manages risk in every business, product, and service transaction leveraging available tools

Required Qualifications:
  • Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
  • Commitment to teamwork and the flexibility to work the schedule, including weekends and holidays
  • Ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections
  • Comfortable receiving ongoing performance feedback and coaching
  • Comfortable with ongoing change and learning new technology/processes
  • Minimum of an intermediate level of proficiency with computers
  • Self-motivated with excellent organizational skills
  • Strong decision-making and problem-solving skills

Desired Qualifications:
  • Experience in the banking/financial industry
  • Experience working in a call center
  • Experience in telephone sales

Skills:
  • Attention to Detail
  • Client Solutions Advisory
  • Customer and Client Focus
  • Interpret Relevant Laws, Rules, and Regulations
  • Adaptability
  • Client Experience Branding
  • Customer Service Management
  • Issue Management
  • Problem Solving
  • Active Listening
  • Business Development
  • Consulting
  • Referral Identification
  • Research

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Training/Start Date: Monday August 3, 2026
Training Schedule: Monday- Friday 9:00am- 5:30pm
Shift:
1st shift (United States of America)
Hours Per Week:
40

Apply