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Phone Bank Jobs (NOW HIRING)

Marketing, Sales Ops, Phone Bank, Risk, Legal, Compliance, etc.) to execute and promote the program on an ongoing basis. * Works closely with Risk Administration, Underwriting, Compliance, Legal, Ops ...

Leads coordination of all interested parties (i.e. - IT, Phone Bank, Credit Administration, Enterprise Risk, Operations, Retail Branches, Underwriting, Collections, Legal, Compliance, Vendors) to ...

$18/hr

As an Inbound Phone Banker/ Customer Service Representative, you will be responsible for providing ... Develop a deep understanding of the bank's card services and deposit products, terms, conditions ...

Marketing, Sales Ops, Phone Bank, Risk, Legal, Compliance, etc.) to execute and promote the program on an ongoing basis. * Works closely with Risk Administration, Underwriting, Compliance, Legal, Ops ...

Marketing, Sales Ops, Phone Bank, Risk, Legal, Compliance, etc.) to execute and promote the program on an ongoing basis. Works closely with Risk Administration, Underwriting, Compliance, Legal, Ops ...

Job Title: Telephone Banker - Inbound Call Center - 1st & 2nd Shift Job Location: Belfast, ME 04915, US Job Type: Contract * Works with clients to build and deepen relationships by uncovering ...

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Phone Bank information

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$5

$16

$19

How much do phone bank jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for phone bank in the United States is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Phone Bank agent?

As a Phone Bank agent, your primary responsibilities include answering inbound calls, providing information to callers, addressing questions, and recording relevant information into a database. You may also conduct outbound calls for surveys, confirmations, or customer outreach, depending on the employer's needs. Working as part of a team, you’ll often collaborate with supervisors and other departments to resolve complex issues promptly. The ability to maintain professionalism, accuracy, and courtesy throughout all interactions is essential for success in this role.

What is a phone banking job?

A phone banking job involves making calls to individuals on behalf of organizations, often for political campaigns, charities, or financial institutions. Workers typically follow scripts, communicate information, and record responses, requiring good communication skills and sometimes basic data entry. The role may involve working flexible hours and using call center software.

What is a phone banker?

A phone banker is a customer service or sales representative who makes or receives calls to communicate with clients, promote products, or gather information. The role often requires good communication skills, patience, and familiarity with phone systems or customer databases.

What is a Phone Bank job?

A Phone Bank job involves making or receiving calls to assist customers, gather information, or promote a cause. Employees may work in customer service, fundraising, political campaigns, or survey collection. This role requires strong communication skills, the ability to follow scripts, and basic computer proficiency. It often involves handling a high volume of calls and documenting interactions accurately.

What are the key skills and qualifications needed to thrive in the Phone Bank position, and why are they important?

To thrive as a Phone Bank agent, you need strong verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and phone dialing platforms is often required. Active listening, patience, and a professional demeanor make candidates stand out in this customer-facing position. These abilities are essential for effectively managing high call volumes, resolving inquiries, and ensuring a positive caller experience.

How can I make 2000 a week working from home?

A Phone Bank role typically pays hourly or per call, and earning $2000 weekly requires high call volume, efficiency, and possibly working full-time hours. Developing strong communication skills, using relevant software, and maintaining consistent schedules can help increase earnings, but reaching that level may also depend on the employer's pay structure and your experience.

What is a phone banking officer's salary?

A phone banking officer's salary typically ranges from $25,000 to $45,000 annually, depending on experience, location, and the organization. Many roles also offer additional benefits such as bonuses or health insurance, and require strong communication skills and familiarity with customer service tools.
More about Phone Bank jobs
What cities are hiring for Phone Bank jobs? Cities with the most Phone Bank job openings:
What are the most commonly searched types of Phone Bank jobs? The most popular types of Phone Bank jobs are:
What states have the most Phone Bank jobs? States with the most job openings for Phone Bank jobs include:
Infographic showing various Phone Bank job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $34,000 per year, or $16.3 per hour.
Direct hire - Telephone Banker - Scranton, PA

Direct hire - Telephone Banker - Scranton, PA

Instant Serve LLC

Scranton, PA • On-site

$24 - $27/hr

Full-time

Re-posted 4 days ago


Job description

Hello,
I hope you are doing great!
My name is Komal, and I am working as a recruiter at InstantServe LLC
I wanted to reach out regarding a direct hire position as a "Telephone Banker with one of our direct clients.
I am listing the job description below for your reference, you can go through it once and let me know your thoughts on it. If you are interested in discussing this role or if you know know someone who might be good fit for the same, you can reach me at (215) 258-4848, or you can share the best time and number to reach you, and I will call you accordingly.
Position: Telephone Banker 
Location: Scranton, PA
Salary: 27/hr on W2 with Benefits
Full-Time Role/Direct-Hire

Job Description:
This job is responsible for connecting clients with the breadth of solutions that the bank offers to help achieve financial goals. Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.

 Responsibilities

Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs

Responds to customer inquiries and concerns, creating customized solutions

Sells and fulfills banking products including checking and savings accounts, credit cards, Certificate of Deposits (CDs), Individual Retirement Accounts (IRAs), and loans

Identifies client needs for licensed sales functions, making referrals to Line of Business partners

Quotes rates, terms, and programs for banking solutions

Manages risk in every business, product, and service transaction leveraging available tools

Skills:

Attention to Detail · Client Solutions Advisory · Customer and Client Focus · Interpretation of Relevant Laws, Rules, and Regulations · Adaptability · Client Experience Branding · Customer Service Management · Issue Management · Problem Solving · Active Listening · Business Development · Consulting · Referral Identification · Research

Required Qualifications

Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives
Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and showing empathy
Is curious, has a growth mindset and is comfortable receiving ongoing performance feedback and coaching
Enjoys ongoing change and learning new technology/processes
Has an intermediate level of proficiency with computers


Desired Qualifications

Experience in financial services
Experience in sales, cross-selling, upselling or referring products
Experience working in an inbound or outbound contact center (phone, chat and or video)
Experience working as a Personal Banker managing high client volume

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent


InstantServe is Proud to be an EOE and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.   Applicants with disabilities that require accommodation or assistance in a position please call 202-701-1667 or email  contact@iserveworld.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. 


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About InstantServe

Sourced by ZipRecruiter

InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

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