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Phone Bank Jobs in Indiana (NOW HIRING)

Customer Service skills, both phone and face to face. * Ability to work within defined parameters and make decisions using provided guidelines. * Knowledge of bank products and services, and ...

Retail Banker

Topeka, IN · On-site

$15/hr

Customer Service skills, both phone and face to face. * Ability to work within defined parameters and make decisions using provided guidelines. * Knowledge of bank products and services, and ...

Personal Banker - Peachtree

New Albany, IN · On-site

$17.75 - $21.75/hr

... via phone. The Personal Banker is also expected to spend significant time initiating outbound ... Personally models the standards of the Bank's Mission, Vision, and Pledge. Required to effectively ...

Personal Banker - Peachtree

New Albany, IN · On-site

$17.75 - $21.75/hr

... via phone. The Personal Banker is also expected to spend significant time initiating outbound ... Personally models the standards of the Bank's Mission, Vision, and Pledge. Required to effectively ...

You perform a number of client-facing functions, including providing excellent customer service to First Internet Bank customers; responding to customer inquiries via phone, email and chat; and ...

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Phone Bank information

See Indiana salary details

$5

$15

$18

How much do phone bank jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for phone bank in Indiana is $15.55, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.32 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a phone bank agent?

As a Phone Bank agent, your primary responsibilities include answering inbound calls, providing information to callers, addressing questions, and recording relevant information into a database. You may also conduct outbound calls for surveys, confirmations, or customer outreach, depending on the employer's needs. Working as part of a team, you’ll often collaborate with supervisors and other departments to resolve complex issues promptly. The ability to maintain professionalism, accuracy, and courtesy throughout all interactions is essential for success in this role.

What is a phone bank?

A Phone Bank job involves making or receiving calls to assist customers, gather information, or promote a cause. Employees may work in customer service, fundraising, political campaigns, or survey collection. This role requires strong communication skills, the ability to follow scripts, and basic computer proficiency. It often involves handling a high volume of calls and documenting interactions accurately.

What are the key skills and qualifications needed to thrive in the phone bank position, and why are they important?

To thrive as a Phone Bank agent, you need strong verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and phone dialing platforms is often required. Active listening, patience, and a professional demeanor make candidates stand out in this customer-facing position. These abilities are essential for effectively managing high call volumes, resolving inquiries, and ensuring a positive caller experience.

How do you become a phone bank?

To become a phone bank worker, you typically need good communication skills, a quiet environment, and sometimes prior experience in customer service or sales. Many positions require training on specific calling scripts and tools, and some may ask for availability during evenings or weekends. Applying through job boards or organization websites is common for entry-level roles.
What are the most commonly searched types of Phone Bank jobs in Indiana? The most popular types of Phone Bank jobs in Indiana are:
What job categories do people searching Phone Bank jobs in Indiana look for? The top searched job categories for Phone Bank jobs in Indiana are:
What cities in Indiana are hiring for Phone Bank jobs? Cities in Indiana with the most Phone Bank job openings:
Infographic showing various Phone Bank job openings in Indiana as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $32,353 per year, or $15.6 per hour.

Relationship Banker (Entry - Level)

New Washington State Bank

New Albany, IN • On-site

$17.25 - $22.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Job description

Benefits:
  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Dental insurance

New Washington State Bank is a local financial institution since 1908, and we are adding another Full-Time Relationship Banker to our New Albany branch! We pride ourselves on our commitment to being an involved, community centered bank. We are looking for others to bring positivity and passion to our NWSB team. As a Relationship Banker, you'll get to interact with our customers whether over the phone or face to face servicing clients with daily transactions.
 
What a Relationship Banker's Day Looks Like:
- Perform transactions for customers (withdraws, payments, deposits)
- Answering customers inquiries either in person or over the phone
- Maintains and balances cash drawers
- Builds relationships with customers
 

How to Succeed as a Relationship Banker:

- Customer service experience
- Team-oriented attitude
- Comfortable using computers
- Maintain a high level of confidentiality
What's Needed to Join the Team:
- High School Diploma or a GED