ZipRecruiter

Log In

1

Phone Bank Jobs in Indiana (NOW HIRING)

Security Federal Savings Bank

Universal Banker

Kokomo, IN · On-site

$15.75 - $19.50/hr

Responsible for knowing and cross-selling bank products to help the customer obtain their financial ... Answer the phone as needed and Banno Chats as needed. d.Performs other duties as directed by ...

previous page

Showing results 41-60

All JobsPhone Bank JobsPhone Bank Jobs in Indiana

Phone Bank information

See Indiana salary details

$5

$15

$18

How much do phone bank jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for phone bank in Indiana is $15.55, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.32 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a phone bank agent?

As a Phone Bank agent, your primary responsibilities include answering inbound calls, providing information to callers, addressing questions, and recording relevant information into a database. You may also conduct outbound calls for surveys, confirmations, or customer outreach, depending on the employer's needs. Working as part of a team, you’ll often collaborate with supervisors and other departments to resolve complex issues promptly. The ability to maintain professionalism, accuracy, and courtesy throughout all interactions is essential for success in this role.

What is a phone bank?

A Phone Bank job involves making or receiving calls to assist customers, gather information, or promote a cause. Employees may work in customer service, fundraising, political campaigns, or survey collection. This role requires strong communication skills, the ability to follow scripts, and basic computer proficiency. It often involves handling a high volume of calls and documenting interactions accurately.

What are the key skills and qualifications needed to thrive in the phone bank position, and why are they important?

To thrive as a Phone Bank agent, you need strong verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and phone dialing platforms is often required. Active listening, patience, and a professional demeanor make candidates stand out in this customer-facing position. These abilities are essential for effectively managing high call volumes, resolving inquiries, and ensuring a positive caller experience.

How do you become a phone bank?

To become a phone bank worker, you typically need good communication skills, a quiet environment, and sometimes prior experience in customer service or sales. Many positions require training on specific calling scripts and tools, and some may ask for availability during evenings or weekends. Applying through job boards or organization websites is common for entry-level roles.
What are the most commonly searched types of Phone Bank jobs in Indiana? The most popular types of Phone Bank jobs in Indiana are:
What job categories do people searching Phone Bank jobs in Indiana look for? The top searched job categories for Phone Bank jobs in Indiana are:
What cities in Indiana are hiring for Phone Bank jobs? Cities in Indiana with the most Phone Bank job openings:
Phone Bank jobs near you
Infographic showing various Phone Bank job openings in Indiana as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $32,353 per year, or $15.6 per hour.

Banking Center Manager, LaPorte Boyd Banking Center, LaPorte, IN

1st Source Bank

La Porte, IN • On-site

Full-time

Posted 7 days ago

1st Source Bank rating

8.8

Company rating: 8.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

16th of 171 rated banks

Job description

POSITION SUMMARY
Responsible for supervision, direction, and oversight of a growing Banking Center.  The position requires a strong emphasis on employee coaching and mentoring to achieve the deposit and growth goals of the branch as well as to foster future professional development of employees.
ESSENTIAL REQUIREMENTS
  • Responsible for assigned Banking Center(s) daily operations and profitability.
  • Conducts weekly/monthly branch sales meetings.
  • Administers bank policies, procedures and regulations to maintain effective branch operations minimizing risk to the bank.  Ensures losses and other risk issues are effectively managed, and financial losses are within acceptable guidelines, and all compliance requirements are met.
  • Supervises, coordinates, coaches and counsels staff activities to ensure achievement of assigned goals.
  • Uses customer, product and procedural knowledge to handle complex client transactions.
  • Responsible for the supervision of assigned staff and exercises the usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, and terminations.
  • Works with Regional President to set goals for referral programs with business units, insuring branch staff develops strong product and process knowledge.
  • Leads sales of bank products and services to build usage, cement relationships, and migrates customers to more appropriate channels.
  • Actively participates in team meetings, community events and organizations.
  • Represents the bank in local community organizations.
  • Regular and predictable attendance is an essential requirement of the position.
  • Responsible for the completion of all 1 Source University and compliance training related to the position.
  • Must understand all applicable laws and regulations that apply to the position and complies with the requirements.
NON-ESSENTIAL FUNCTIONS
Performs all other duties as assigned.
EXPERIENCE/SKILLS
  • Five (5) or more years of retail banking experience preferred.
  • Prior supervisory experience preferred.
  • Good PC skills--proficiency in Microsoft Word and Excel essential.
  • Ability to lead and motivate teams.
  • Ability to listen actively in order to identify client needs and/or concerns.
  • Ability to consistently deliver exceptional client service.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records.
  • Problem solving and analytical ability.
  • High degree of attention to detail.
  • Good written and verbal communication skills.

EDUCATION
Bachelor's degree preferred.
TRAVEL REQUIREMENTS
Ability to travel to all locations as well as ability to travel overnight, as needed for meetings, projects, seminars, etc.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.
While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.
EQUIPMENT
MS Office PC, fax, phone and standard office equipment.

What 1st Source Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply