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Weekend Phone Bank Jobs in Indiana (NOW HIRING)

At Bank of America, we are guided by a common purpose to help make financial lives better through ... Must be able to work weekends and/or extended hours and travel to any financial center location ...

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Weekend Phone Bank information

What are the key skills and qualifications needed to thrive as a Weekend Phone Bank Representative, and why are they important?

To excel as a Weekend Phone Bank Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and data entry tools is typically required. Patience, active listening, and resilience are valuable soft skills for handling diverse callers and maintaining professionalism under pressure. These abilities ensure effective outreach, accurate information gathering, and positive representation for the organization.

What are the typical responsibilities and daily tasks of a Weekend Phone Bank team member?

As a Weekend Phone Bank team member, your main responsibilities include making outbound calls to engage with the public, gather information, or mobilize support for a cause or organization. You'll typically follow a script, record responses, and enter data accurately into a tracking system. Collaboration with supervisors and other team members is common, especially during debrief sessions to share insights or adjust strategies. The work environment is often fast-paced and target-driven, offering valuable communication and teamwork experience. Weekend shifts may involve working remotely or in a centralized office, depending on the organization.

What are Weekend Phone Bank jobs?

Weekend Phone Bank jobs involve making phone calls to individuals, typically on behalf of political campaigns, non-profit organizations, or companies, during the weekends. The main goal is to share information, conduct surveys, encourage voter turnout, or raise funds. Workers follow a script, update call records, and may answer questions from those they call. These jobs are often part-time, remote, and require good communication skills. Weekend Phone Bank positions are popular for people seeking flexible work or looking to support a cause.

What is the difference between Weekend Phone Bank vs Weekend Call Center Representative?

AspectWeekend Phone BankWeekend Call Center Representative
CredentialsHigh school diploma or equivalent, training providedHigh school diploma or equivalent, customer service training often provided
Work EnvironmentTemporary, campaign or nonprofit setting, often in a dedicated phone bankCall center environment, handling customer inquiries or sales
Industry UsagePolitical campaigns, nonprofits, fundraisingRetail, telecommunications, customer service industries
Work SchedulePrimarily weekends, part-time hoursWeekends and evenings, part-time or full-time

While both roles involve outbound or inbound calls during weekends, Weekend Phone Bank positions are typically associated with political or nonprofit campaigns and focus on fundraising or outreach. Weekend Call Center Representatives work across various industries like retail or telecom, handling customer service or sales. The main differences lie in the industry focus and specific job functions, though both roles require similar credentials and weekend availability.

What are popular job titles related to Weekend Phone Bank jobs in Indiana? For Weekend Phone Bank jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Weekend Phone Bank jobs in Indiana look for? The top searched job categories for Weekend Phone Bank jobs in Indiana are:
What cities in Indiana are hiring for Weekend Phone Bank jobs? Cities in Indiana with the most Weekend Phone Bank job openings:
Infographic showing various Weekend Phone Bank job openings in Indiana as of May 2026, with employment types broken down into 72% Full Time, 19% Part Time, 2% Temporary, and 7% Contract. Highlights an 97% Physical, and 3% Remote job distribution.

$25 - $31.37/hr

Full-time

PTO

Posted 12 days ago


Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law

Job Description:
This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists. Key responsibilities include deepening client relationships through platform services, supporting clients with self-service or transactional activities, and providing exceptional client care. Job expectations include proactively connecting with clients through outbound calls and conducting consistent follow-up routines.

Responsibilities:

  • Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities
  • Assists, educates, and trains clients on conducting simple transactions through self-service technologies
  • Leverages available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy
  • Adheres to established processes, laws, and guidelines in performing day-to-day activities, such as opening accounts, account maintenance, and Digital Assisted Shopping
  • Manages client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirements

Required Qualifications:

  • Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment
  • In lieu of one year of sales experience, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I) or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months
  • Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
  • Collaborates effectively to get things done, building and nurturing strong relationships
  • Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
  • Confident in identifying solutions for helping new and existing clients based on their needs
  • Strong written and verbal communications skills
  • Can communicate effectively and confidently and is comfortable engaging all clients (in-person and by phone)
  • Ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances
  • Applies strong critical thinking and problem-solving skills to meet clients' needs
  • Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously
  • Is a commissioned notary or can successfully obtain a notary commission in the state you work within a fewmonths of start date in role (exact timeframe varies by location due to differing state laws)
  • Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance

Desired Qualifications:

  • Associate's Degree or Bachelor's Degree in business, finance or a related field
  • Experience working in a financial center where goals were met or exceeded
  • Retail and/or sales experience in a salary plus incentive environment
  • Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded
  • Experience with financial information, spreadsheets and financial skills
  • Knowledge of banking products and services
  • Strong computer skills including Microsoft applications and previous experience utilizing laptop technology

Skills:

  • Active Listening
  • Business Acumen
  • Customer and Client Focus
  • Oral Communications
  • Problem Solving
  • Account Management
  • Client Experience Branding
  • Client Management
  • Client Solutions Advisory
  • Relationship Building
  • Business Development
  • Pipeline Management
  • Prospecting
  • Referral Identification
  • Referral Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - MN - Bloomington - 7901 Penn Ave S - Southtown (MN2530), US - MN - Edina - 6868 France Ave S (MN2506), US - MN - HOPKINS - 510 BLAKE RD N (MN2521)Pay and benefits informationPay range$25.00 - $31.37 hourly pay, offers to be determined based on experience, education and skill set.Formulaic incentive eligibleThis role is eligible to participate in a formulaic incentive plan. Employees are eligible for incentives as detailed by the specific line of business incentive plan provisions.Formulaic plans may be comprised of monthly, quarterly and/or annual incentive opportunities. Incentives are earned based on the employee's performance against defined metrics.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.