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Phone Bank Jobs in Indiana (NOW HIRING)

First Financial Bank

District Banker II

Seymour, IN · On-site

$18 - $20.19/hr

... drive-thru, by phone and email. * Model the way for peers and coworkers aligned with First ... Participate and lead in the First Financial Bank Experience by being active in site center huddles ...

First Financial Bank

Consumer Banker III (Hobart)

Hobart, IN · On-site

$19 - $23.25/hr

... drive-thru, by phone and email. * Model the way for peers and coworkers aligned with First ... Stay informed and up to date on all bank products, processes and procedures and procedures ...

First Financial Bank

Consumer Banker II (Avon)

Avon, IN · On-site

$18 - $20.67/hr

... drive-thru, by phone and email. * Model the way for peers and coworkers aligned with First ... Stay informed and up to date on all bank products, processes and procedures and procedures ...

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Showing results 21-40

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Phone Bank information

See Indiana salary details

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How much do phone bank jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for phone bank in Indiana is $15.55, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.32 per hour, depending on experience, location, and employer.

What is a phone bank?

A Phone Bank job involves making or receiving calls to assist customers, gather information, or promote a cause. Employees may work in customer service, fundraising, political campaigns, or survey collection. This role requires strong communication skills, the ability to follow scripts, and basic computer proficiency. It often involves handling a high volume of calls and documenting interactions accurately.

What are the typical daily responsibilities of a phone bank agent?

As a Phone Bank agent, your primary responsibilities include answering inbound calls, providing information to callers, addressing questions, and recording relevant information into a database. You may also conduct outbound calls for surveys, confirmations, or customer outreach, depending on the employer's needs. Working as part of a team, you’ll often collaborate with supervisors and other departments to resolve complex issues promptly. The ability to maintain professionalism, accuracy, and courtesy throughout all interactions is essential for success in this role.

What are the key skills and qualifications needed to thrive in the phone bank position, and why are they important?

To thrive as a Phone Bank agent, you need strong verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and phone dialing platforms is often required. Active listening, patience, and a professional demeanor make candidates stand out in this customer-facing position. These abilities are essential for effectively managing high call volumes, resolving inquiries, and ensuring a positive caller experience.

How do you become a phone bank?

To become a phone bank worker, you typically need good communication skills, a quiet environment, and sometimes prior experience in customer service or sales. Many positions require training on specific scripts and tools like call management software. Availability during evenings and weekends is often preferred, and some roles may require background checks or basic computer proficiency.

What are the most commonly searched types of Phone Bank jobs in Indiana?

The most popular types of Phone Bank jobs in Indiana are:

What are popular job titles related to Phone Bank jobs in Indiana?

For Phone Bank jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Phone Bank jobs in Indiana look for?

The top searched job categories for Phone Bank jobs in Indiana are:

What cities in Indiana are hiring for Phone Bank jobs?

Cities in Indiana with the most Phone Bank job openings:

Phone Bank jobs near you
Infographic showing various Phone Bank job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $32,353 per year, or $15.6 per hour.

District Banker II

First Financial Bank

Seymour, IN • On-site

$18 - $20.19/hr

Full-time

Posted 24 days ago

Job description

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!
If you are interested and qualified for this role, we invite you to apply.
The Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management.
Essential Functions/Responsibilities
  • Perform necessary functions necessary to open accounts, perform maintenance.
  • Run a Teller drawer as deemed necessary by management
  • Support client engagement through active calling, client conversations, and follow up.
  • Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to:
  • Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related
  • Ensure client follow up calls are conducted in the proper time frame.
  • Maintain all operational and risk management standards
  • Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email.
  • Model the way for peers and coworkers aligned with First Financials Mission and Values.
  • The CB is responsible for adherence to all compliance and regulatory procedures.
  • Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill client's financial needs and provide a fIRST Class
  • Client Experience.
  • Function as client's personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model.
  • Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities.
  • Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs.
  • Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering.
  • Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex.
  • Daily travel shall not exceed 60 miles per day
  • Travel between banking centers as well as mileage reimbursement above current commute will qualify for business related reimbursement

Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job
  • 3-4 years client service experience in a retail environment.
  • 3-4 years sales and service experience with previous success in achieving sales and service goals in retail environment.
  • High school diploma or general education degree (GED) is required.
  • May obtain notary authorization
  • Possesses a strong level of bank product knowledge and solid sales skills.

Preferred Knowledge and Skills
Level of Complexity and Scope
Degree of Independence and Decision-Making
Required Supervisory Responsibilities
Physical Requirements
  • Occasionally lifts and carries up to 20 lbs.
  • Frequently lifts and carries up to 10 lbs.
  • Frequently sits, stands, walks and drives

Compliance Statement
The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.
Development and Training
Pay Range
$18.00- $20.19/hour
Benefits
We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide.
Incentive Eligibility
All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.
It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.
We are an E-Verify Employer.

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