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Pet Claims Processor Jobs (NOW HIRING)

Claims Processor

Los Angeles, CA ยท On-site

$25 - $28/hr

Provider Services - Claims Processor 100% Onsite - Location: Los Angeles, CA 90056 What We're ... Pet Insurance * Employee Assistance Program * Voluntary Life and AD&D for Employee, Spouse and ...

As a Medical Claims Adjuster with Wilson-McShane Corporation, you will be processing medical, and ... Voluntary Vision, Accident, Critical Illness and Pet Insurance * 401(k) and Roth 401(k) * Paid ...

Claims Adjuster - Associate

Akron, OH ยท On-site +1

$17 - $23/hr

The Claims Adjuster - Associate is responsible for providing exceptional service to pet parents by efficiently and accurately processing claims, handling medical documents, and ensuring high levels ...

Claims Adjuster

New York, NY ยท Remote

$20.67 - $26.44/hr

... pet's policy * Review medical records, lab results, invoices, and claims forms for complete and thorough assessment * Process claims determinations to include assessment and payment for submitted ...

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Showing results 1-20

Pet Claims Processor information

See salary details

$12

$19

$26

How much do pet claims processor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for pet claims processor in the United States is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What are pet claims processors?

Pet claims processors are professionals who review and handle insurance claims related to veterinary care and pet health. They assess submitted claims, verify documentation, ensure policy compliance, and determine reimbursement amounts for pet owners. These specialists work for pet insurance companies and help ensure that claims are processed accurately and efficiently, providing support to both pet owners and veterinary providers.

What are the key skills and qualifications needed to thrive as a Pet Claims Processor, and why are they important?

To thrive as a Pet Claims Processor, you need attention to detail, knowledge of insurance policies, and experience in data entry or claims processing, often complemented by a high school diploma or equivalent. Familiarity with claims management software and document processing systems is typically required. Strong communication, empathy, and organizational skills help you effectively interact with pet owners and manage multiple claims efficiently. These skills ensure accurate claims assessment, timely resolutions, and positive customer experiences in the pet insurance industry.

How does a Pet Claims Processor typically collaborate with veterinary clinics and pet owners during the claims process?

As a Pet Claims Processor, you will frequently interact with both veterinary clinics and pet owners to gather necessary documentation, clarify treatment details, and ensure all information is accurate for claim assessment. Building positive relationships and maintaining clear, professional communication are key, as you may need to request medical records, invoices, or further explanation of treatments. Effective collaboration helps resolve claims efficiently and improves the overall experience for policyholders. This teamwork is essential for handling claims promptly and ensuring customer satisfaction.

What is the difference between Pet Claims Processor vs Pet Insurance Customer Service Representative?

AspectPet Claims ProcessorPet Insurance Customer Service Representative
CredentialsBasic insurance or claims processing knowledge, sometimes certificationsCustomer service skills, insurance knowledge, certifications optional
Work EnvironmentClaims departments, insurance companies, remote or office-basedCall centers, customer support centers, remote or office-based
Employer & IndustryPet insurance providers, insurance industryPet insurance companies, insurance industry
Search & Comparison IntentUnderstanding claims processing roles, job duties, requirementsCustomer service roles, client interaction, insurance support

The Pet Claims Processor primarily handles the review and processing of pet insurance claims, requiring knowledge of claims procedures and insurance policies. In contrast, a Pet Insurance Customer Service Representative focuses on assisting customers with inquiries, policy information, and support. While both roles work within the pet insurance industry and may share some certifications, their core responsibilities differ: one manages claims, the other customer interactions.

More about Pet Claims Processor jobs
What are the most commonly searched types of Pet Claims Processor jobs? The most popular types of Pet Claims Processor jobs are:
Infographic showing various Pet Claims Processor job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $39,863 per year, or $19.2 per hour.
Claims Processor

Claims Processor

Great West Casualty Company

South Sioux City, NE โ€ข On-site

$16.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Job description

Be part of a team where every day you make a difference! We are looking for a new Claims Processor who will provide exceptional customer service.
As a Claims Processor, you will take the first reports of accidents and initiate the claims investigation process. This position is the front line of our claims department and is crucial in setting the tone for fulfilling our promise of providing exceptional service to our insureds. You will use your independent judgment and communication skills to obtain information about losses, determine if coverage exists, and assign cases to an adjuster. We provide you a personalized training program, a secure, friendly, and challenging work environment, plus excellent wages.
This position is eligible for a hybrid schedule after training. Training schedule will be Monday-Friday 8:30am-4:30pm, length to be determined by the manager.
Available shifts (after completion of training):
Wednesday 9am - 7pm
Thursday 9am - 7pm
Friday 7am - 7pm
Saturday 7am - 2:30pm
Wednesday - Friday 7am - 5pm
Saturday 7am - 4:30pm
Wednesday 9am - 6:30pm
Thursday - Saturday 9am - 7pm
Minimum Requirements:
*High school diploma or equivalent.
*Six years of experience in an office environment and/or customer service role preferred.
*Strong attention to detail and the ability to prioritize tasks.
*Track record of dependability and sound decision-making.
Your Future Starts Here: Benefits That Support Your Lifestyle
  • Competitive Compensation
  • Generous paid time off and paid company holiday schedule
  • Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
  • Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
  • Community volunteer opportunities
  • Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
  • Scholarships for dependents and tuition reimbursement to further your education
  • Company paid continuing education and monetary awards for professional development
  • Opportunities for a hybrid work schedule (three days in the office, two days remote)

Who we are:
For over 65 years, Great West Casualty Company has provided premier insurance products and services to thousands of truck drivers and trucking companies across America. We have offices located around the country, and over 1,200 professionals are proud to call us an employer of choice. We are dedicated to the success, happiness, and wellness of our employees. If you are looking for a company where your contributions are valued, your continued learning is financially supported, and customer service is a priority, we want to talk to you. Apply today and join one of America's largest insurers of trucking companies as we help keep the nation's economy moving forward one mile at a time.
Great People
Great Careers
Great West Casualty Company
Great West Casualty Company is an Equal Opportunity Employer.