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Pet Claims Processor Jobs (NOW HIRING)

Wilson-McShane Corp

MEDICAL CLAIMS ADJUSTER

Duluth, MN · On-site

$24/hr

As a Medical Claims Adjuster with Wilson-McShane Corporation, you will be processing medical, and ... Voluntary Vision, Accident, Critical Illness and Pet Insurance * 401(k) and Roth 401(k) * Paid ...

Fetch Pet Insurance

Claims Adjuster

New York, NY · Remote

$20.67 - $26.44/hr

... pet's policy * Review medical records, lab results, invoices, and claims forms for complete and thorough assessment * Process claims determinations to include assessment and payment for submitted ...

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Pet Claims Processor information

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$12

$19

$26

How much do pet claims processor jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for pet claims processor in the United States is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What are pet claims processors?

Pet claims processors are professionals who review and handle insurance claims related to veterinary care and pet health. They assess submitted claims, verify documentation, ensure policy compliance, and determine reimbursement amounts for pet owners. These specialists work for pet insurance companies and help ensure that claims are processed accurately and efficiently, providing support to both pet owners and veterinary providers.

What are the key skills and qualifications needed to thrive as a Pet Claims Processor, and why are they important?

To thrive as a Pet Claims Processor, you need attention to detail, knowledge of insurance policies, and experience in data entry or claims processing, often complemented by a high school diploma or equivalent. Familiarity with claims management software and document processing systems is typically required. Strong communication, empathy, and organizational skills help you effectively interact with pet owners and manage multiple claims efficiently. These skills ensure accurate claims assessment, timely resolutions, and positive customer experiences in the pet insurance industry.

How does a Pet Claims Processor typically collaborate with veterinary clinics and pet owners during the claims process?

As a Pet Claims Processor, you will frequently interact with both veterinary clinics and pet owners to gather necessary documentation, clarify treatment details, and ensure all information is accurate for claim assessment. Building positive relationships and maintaining clear, professional communication are key, as you may need to request medical records, invoices, or further explanation of treatments. Effective collaboration helps resolve claims efficiently and improves the overall experience for policyholders. This teamwork is essential for handling claims promptly and ensuring customer satisfaction.

What is the difference between Pet Claims Processor vs Pet Insurance Customer Service Representative?

AspectPet Claims ProcessorPet Insurance Customer Service Representative
CredentialsBasic insurance or claims processing knowledge, sometimes certificationsCustomer service skills, insurance knowledge, certifications optional
Work EnvironmentClaims departments, insurance companies, remote or office-basedCall centers, customer support centers, remote or office-based
Employer & IndustryPet insurance providers, insurance industryPet insurance companies, insurance industry
Search & Comparison IntentUnderstanding claims processing roles, job duties, requirementsCustomer service roles, client interaction, insurance support

The Pet Claims Processor primarily handles the review and processing of pet insurance claims, requiring knowledge of claims procedures and insurance policies. In contrast, a Pet Insurance Customer Service Representative focuses on assisting customers with inquiries, policy information, and support. While both roles work within the pet insurance industry and may share some certifications, their core responsibilities differ: one manages claims, the other customer interactions.

More about Pet Claims Processor jobs
What are the most commonly searched types of Pet Claims Processor jobs? The most popular types of Pet Claims Processor jobs are:
What job categories do people searching Pet Claims Processor jobs look for? The top searched job categories for Pet Claims Processor jobs are:
Pet Claims Processor jobs near you
Infographic showing various Pet Claims Processor job openings in the United States as of June 2026, with employment types broken down into 17% Full Time, 4% Part Time, and 79% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $39,863 per year, or $19.2 per hour.
1099 Pet Claims Processor (Independent Contractor) - Property & Casualty Adjuster License Required (

1099 Pet Claims Processor (Independent Contractor) - Property & Casualty Adjuster License Required (

Administrative Strategies

Remote

Full-time, Contractor, Temporary

Posted 25 days ago

Job description

The Pet insurance Industry is growing. Are you an experienced Pet Insurance Claims Examiner/ Adjuster looking to further your skills while working from home? Join the AdStrat Team!

AdStrat has partnered with some of the premier pet insurance providers in the U.S. to assist in processing claims. We are looking for dedicated individuals who want to work from home in an exciting opportunity that utilizes their pet insurance claims processing skills. This is a 1099 full-time temp position. Experience with clinical veterinary medicine, vet tech experience, medical terminology, and a California P amp;C license are required.

Schedule:

The schedule will be Monday – Friday, with the possibility of weekend work.

Role Summary/Purpose:

This position reviews invoices and pet medical documents and determines coverage in compliance with the policy.

Essential Responsibilities:

  • Review individual policies to make an eligibility determination with a high degree of accuracy
  • Contact with veterinarians and clinic staff
  • Ensure compliance guidelines are met with both internal policies and procedures and contractual commitments
  • Work independently and with others in a virtual team setting
  • Use PC-based programs to enter data into the claims system, communicate with leaders and teammates, and organize information
  • Create and issue claim decisions to policyholders using proper spelling, grammar, and punctuation in line with the policy terms
  • Calculate invoice totals, discounts, and tax rates
Qualifications/Requirements:
  • 5+ years of recent clinical veterinary experience (dog and cat) as a veterinary assistant, veterinary technician or veterinarian
  • Property amp; Casualty Adjuster License Required
  • Knowledge of veterinary terms, abbreviations, and conditions.
  • Knowledge of medical conditions and associated symptoms, procedures, treatments, secondary conditions, and pharmaceuticals used in veterinary medicine
  • Knowledge of canine and feline breeds, anatomy, and associated predispositions to illness.
  • Ability to read and interpret medical diagnoses via medical records review, both written and digital.
  • Ability to navigate computer OS, Google Chrome, and corresponding applications
  • Demonstrable Microsoft Office proficiency: Word, PowerPoint, Excel, Outlook, Teams
  • Strong writing skills: organization, spelling, grammar and punctuation
  • Strong mathematical and problem-solving skills

Recommended but not Required:

  • Certified Veterinary Technician (CVT), Licensed Veterinary Technician (LVT) or Registered Veterinary Technician (RVT)
  • Hands-on clinical experience within an emergency and/or specialty practice setting (examples include Oncology (medical +/- radiation), Ophthalmology, Internal Medicine, Neurology, and Cardiology)
  • Previous processing of pet health insurance claims
  • Bi-lingual abilities.

About Us

AdStrat is a claims servicing firm established in 2010, and we believe that Together we Make a Difference. Our teams and clients work together to make a difference and rebuild the lives of policyholders who have experienced a loss. We do this by making sure everyone on our team lives our core values:

We are one team: We work together to accomplish remarkable things.

We do the right thing: We act with integrity and honesty in all interactions.

We Care: We care for each other, our partners, policyholders, our business, and our world.

We Deliver: Clients trust us to build things that work, and we take that seriously. With our “can do” spirit, our team will overcome obstacles, find solutions, and deliver exceptional results.

We Welcome Everyone: We actively foster an environment of diversity, inclusion, and respect for others.

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