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Pet Claims Processor Jobs (NOW HIRING)

Claims Processor

Mason, OH ยท On-site

$17 - $22/hr

Efficiently and accurately processes a variety of vision insurance claims or adjustments ... Pet Insurance * Employee Wellness Programs * Employee Assistance Program (EAP) * Career Growth and ...

Claims Processor II

Dalton, GA ยท On-site

$15 - $19/hr

JOB PURPOSE The Claims Processor II is responsible for accurate and timely processing of both ... Pet Insurance Short Term Disability Vision Insurance PRE-EMPLOYMENT SCREENING Drug Screen and ...

Claims Processor II

Spokane, WA ยท On-site

$17.25 - $21.75/hr

The Claims Processor II is responsible for the accurate and timely review, research, and resolution ... Voluntary benefit offerings, including pet insurance for paw parents. * Life and disability ...

CASH CLAIMS PROCESSOR

Mason, OH ยท On-site

$17 - $22/hr

... Fair Claims training. Responsibilities: * Accurately and timely processes simple to complex ... Pet Insurance * Employee Wellness Programs * Employee Assistance Program (EAP) * Career Growth and ...

Claims Adjuster

New York, NY ยท Remote

$20.67 - $26.44/hr

... pet's policy * Review medical records, lab results, invoices, and claims forms for complete and thorough assessment * Process claims determinations to include assessment and payment for submitted ...

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Pet Claims Processor information

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$12

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$26

How much do pet claims processor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for pet claims processor in the United States is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What is a pet claims processor?

Pet claims processors are professionals who review and handle insurance claims related to veterinary care and pet health. They assess submitted claims, verify documentation, ensure policy compliance, and determine reimbursement amounts for pet owners. These specialists work for pet insurance companies and help ensure that claims are processed accurately and efficiently, providing support to both pet owners and veterinary providers.

What are the key skills and qualifications needed to thrive as a pet claims processor?

To thrive as a Pet Claims Processor, you need attention to detail, knowledge of insurance policies, and experience in data entry or claims processing, often complemented by a high school diploma or equivalent. Familiarity with claims management software and document processing systems is typically required. Strong communication, empathy, and organizational skills help you effectively interact with pet owners and manage multiple claims efficiently. These skills ensure accurate claims assessment, timely resolutions, and positive customer experiences in the pet insurance industry.

How does a pet claims processor typically collaborate with veterinary clinics and pet owners during the claims process?

As a Pet Claims Processor, you will frequently interact with both veterinary clinics and pet owners to gather necessary documentation, clarify treatment details, and ensure all information is accurate for claim assessment. Building positive relationships and maintaining clear, professional communication are key, as you may need to request medical records, invoices, or further explanation of treatments. Effective collaboration helps resolve claims efficiently and improves the overall experience for policyholders. This teamwork is essential for handling claims promptly and ensuring customer satisfaction.

What is the difference between Pet Claims Processor vs Pet Insurance Customer Service Representative?

AspectPet Claims ProcessorPet Insurance Customer Service Representative
CredentialsBasic insurance or claims processing knowledge, sometimes certificationsCustomer service skills, insurance knowledge, certifications optional
Work EnvironmentClaims departments, insurance companies, remote or office-basedCall centers, customer support centers, remote or office-based
Employer & IndustryPet insurance providers, insurance industryPet insurance companies, insurance industry
Search & Comparison IntentUnderstanding claims processing roles, job duties, requirementsCustomer service roles, client interaction, insurance support

The Pet Claims Processor primarily handles the review and processing of pet insurance claims, requiring knowledge of claims procedures and insurance policies. In contrast, a Pet Insurance Customer Service Representative focuses on assisting customers with inquiries, policy information, and support. While both roles work within the pet insurance industry and may share some certifications, their core responsibilities differ: one manages claims, the other customer interactions.

More about Pet Claims Processor jobs

What are the most commonly searched types of Pet Claims Processor jobs?

The most popular types of Pet Claims Processor jobs are:

Infographic showing various Pet Claims Processor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,863 per year, or $19.2 per hour.

Claims Processor

Service Insurance Companies

Austin, TX โ€ข On-site

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

**This is an in-office role, based in Austin, TX. Applicants must be authorized to work for ANY employer in the U.S. Visa is not available.**

Service Insurance Companies is on the search for a Claims Processor to join the team!

About the Role: The Claims Processor will work closely with all Processors, Adjusters and Supervisors providing clerical and administrative support.


Responsibilities: 

  • Receive, identify, sort, date stamp and distribute in compliance with each States Workers Compensation rules and statutes, and the company’s deadlines, all mail, faxes and all official State forms and letters. 
  • Assists in the process of workers compensation claims and maintain claim files along with administrative work.
  • Handle all certified and overnight mail.
  • Enter, print, sort and mail checks for indemnity and medical claims.
  • Enter new claims into system with accuracy and detail.
  • Operates all office equipment.
  • Answer and direct incoming calls with a professional demeanor. 
  • Maintain filing; responsible for records retention and miscellaneous projects, as needed.
  • Handles task assigned for different adjusters, processes State forms, police reports, Return to Provider, Cease & Desist, and Retro Utilization Review letters. Serves as back up to various Support team members. 
  • Must have the ability to work in different claim systems along with other digital processes.
  • Must be willing to handle other duties as assigned. 
  • Assists with Electronic Data Interchange (EDI).
  • Providing customer service and support for the Adjusters and Supervisors.


Experience, Knowledge & Skills: 

  • Office and/or administrative experience required.
  • Basic knowledge of office procedures.
  • Working knowledge of MSWord and Excel.
  • Ability to work with speed and accuracy.
  • Must maintain a positive behavior by acting and communicating in a professional manner, to get along with customers, clients, co-workers, and management.
  • Must have the ability to communicate clearly and effectively with all types of people.
  • Should have good math and typing skills.
  • Good oral and written communication.
  • Must be detail oriented and able to prioritize.
  • Nice to have: Bilingual in Spanish.


Professional Qualifications:

  • High school diploma.
  • Preference of Workers Compensation experience, but not mandatory.


Benefits:

Service Insurance Companies Offers a competitive benefits package including: 

  • Healthcare: Medical, Dental & Vision
  • Voluntary Benefits: Life, Disability, Accident and Illness Insurance
  • Pet Insurance
  • 401K Matching
  • Generous paid time off & holidays
  • Tuition Reimbursement & training
  • Group discounts available

Salary Range: Starting at $52,000 ($25 P/HR). Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.


8:00am - 5:00pm