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Pet Claims Processor Jobs (NOW HIRING)

Embrace Pet Insurance

Claims Adjuster - Associate

Akron, OH · On-site +1

$47K - $61K/yr

The Claims Adjuster - Associate is responsible for providing exceptional service to pet parents by efficiently and accurately processing claims, handling medical documents, and ensuring high levels ...

Trilogy Federal

VA Claims Support

Washington, DC · Remote

The ideal candidate will possess experience in claims data analysis, business process analysis, and ... Pet insurance * Monthly phone and internet stipend * Tuition and training reimbursement This range ...

Trilogy Federal

VA Claims Support

Washington, DC · On-site

$90K - $100K/yr

The ideal candidate will possess experience in claims data analysis, business process analysis, and ... Pet insurance * Monthly phone and internet stipend * Tuition and training reimbursement $90,000 ...

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Pet Claims Processor information

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$12

$19

$26

How much do pet claims processor jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for pet claims processor in the United States is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What are pet claims processors?

Pet claims processors are professionals who review and handle insurance claims related to veterinary care and pet health. They assess submitted claims, verify documentation, ensure policy compliance, and determine reimbursement amounts for pet owners. These specialists work for pet insurance companies and help ensure that claims are processed accurately and efficiently, providing support to both pet owners and veterinary providers.

What are the key skills and qualifications needed to thrive as a Pet Claims Processor, and why are they important?

To thrive as a Pet Claims Processor, you need attention to detail, knowledge of insurance policies, and experience in data entry or claims processing, often complemented by a high school diploma or equivalent. Familiarity with claims management software and document processing systems is typically required. Strong communication, empathy, and organizational skills help you effectively interact with pet owners and manage multiple claims efficiently. These skills ensure accurate claims assessment, timely resolutions, and positive customer experiences in the pet insurance industry.

How does a Pet Claims Processor typically collaborate with veterinary clinics and pet owners during the claims process?

As a Pet Claims Processor, you will frequently interact with both veterinary clinics and pet owners to gather necessary documentation, clarify treatment details, and ensure all information is accurate for claim assessment. Building positive relationships and maintaining clear, professional communication are key, as you may need to request medical records, invoices, or further explanation of treatments. Effective collaboration helps resolve claims efficiently and improves the overall experience for policyholders. This teamwork is essential for handling claims promptly and ensuring customer satisfaction.

What is the difference between Pet Claims Processor vs Pet Insurance Customer Service Representative?

AspectPet Claims ProcessorPet Insurance Customer Service Representative
CredentialsBasic insurance or claims processing knowledge, sometimes certificationsCustomer service skills, insurance knowledge, certifications optional
Work EnvironmentClaims departments, insurance companies, remote or office-basedCall centers, customer support centers, remote or office-based
Employer & IndustryPet insurance providers, insurance industryPet insurance companies, insurance industry
Search & Comparison IntentUnderstanding claims processing roles, job duties, requirementsCustomer service roles, client interaction, insurance support

The Pet Claims Processor primarily handles the review and processing of pet insurance claims, requiring knowledge of claims procedures and insurance policies. In contrast, a Pet Insurance Customer Service Representative focuses on assisting customers with inquiries, policy information, and support. While both roles work within the pet insurance industry and may share some certifications, their core responsibilities differ: one manages claims, the other customer interactions.

More about Pet Claims Processor jobs
What are the most commonly searched types of Pet Claims Processor jobs? The most popular types of Pet Claims Processor jobs are:
What job categories do people searching Pet Claims Processor jobs look for? The top searched job categories for Pet Claims Processor jobs are:
Pet Claims Processor jobs near you
Infographic showing various Pet Claims Processor job openings in the United States as of June 2026, with employment types broken down into 17% Full Time, 4% Part Time, and 79% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $39,863 per year, or $19.2 per hour.
Claims Examiner

Claims Examiner

SILAC Insurance Company

Salt Lake City, UT • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

Claims Examiner

Overview

Perform claim processing for long term care (LTC) insurance claims and support the overall Long-Term Care Department. This work requires competent customer communication, evaluation of complex information, knowledge of insurance policies, and use of Long-Term Care Department operational procedure guides.

Job Details

Claims Examination- Obtain all necessary information such as diagnosis codes, admit & discharge dates, and charges for services. Review claims for missing information and/or errors based on claim forms received and corresponding documentation (i.e. invoices, care notes, etc). Enter data per policy guidelines.

Know Existing and Upcoming Insurance Policies-Study and learn policy requirements across different products and different States.

Know and Understand Claims Processes and Procedures – Review Standard Operating Procedures to ensure clear knowledge of correct claims processing, calculations, data entry and document retention.

Communicate Complex Insurance-Related Information-Make phone calls to facilities for clarification regarding claims submissions. Collaborate with coworkers and supervisors.

Report to and perform other work or projects as directed by the Claims Manager.

Job Requirements

Required

  • Ability to research and logically consider details from many sources, and to bring them together to support a conclusion.
  • Ability to accurately communicate in written format and verbally.
  • Experience using mainframe computer and/or with PC applications such as MS Word or Outlook.
  • High school diploma, GED, or any combination of education, professional training, or work experience that demonstrates ability to do the job.
  • Decision making and problem solving.
  • Sharp math aptitude with general accounting.
  • Establish and maintain effective working relationships.
  • Plan and organize work effectively.

Desired

  • Previous Long Term Care (LTC) or other insurance claim processing experience.
  • Knowledge of medical terminology and coding such as ICD-10 diagnosis codes.

BENEFITS:

  • Medical Plans, including FSA and HSA
  • Dental and Vision
  • 401(k) (Roth and Traditional)
  • Pet Insurance
  • Parental Leave
  • Paid Time and Sick Time off
  • 10 Paid Holidays and 1 Birthday Pay
  • Paid Volunteer Time
  • College Tuition Reimbursement

At SILAC Insurance Company, our core values are not just a requirement, they are a standard by which

we live. These values are incorporated every day, whether we are discussing ideas for new projects and

procedures, finding a resolution for a customer's problem, or recruiting new talent. It is just one of the

many things that make SILAC Insurance Company a Top Workplace.

We celebrate a diverse and inclusive work environment, where we honor and support varying

backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and

products. We are proud to be an equal-opportunity workplace and strive to be a place where every

employee feels they belong. We are committed to equal employment opportunity regardless of race,

color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status,

disability, gender identity, or Veteran status. If you have a disability or special need that requires

accommodation, please let us know.


Job Posted by ApplicantPro