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Pet Claims Processor Jobs (NOW HIRING)

Claims Adjuster - Associate

Chicago, IL ยท Remote

$68K - $88K/yr

Works closely with veterinary hospitals, and policyholders to evaluate and review a pet's medical history to determine a baseline of health. * Investigates and processes assigned insurance claims ...

Claims Adjuster - Associate

Chicago, IL ยท On-site +1

$68K - $88K/yr

Works closely with veterinary hospitals, and policyholders to evaluate and review a pet's medical history to determine a baseline of health. * Investigates and processes assigned insurance claims ...

Claims Coordinator

Saint Cloud, MN ยท On-site

$22.75 - $33.50/hr

Process designated internally managed claims and assist with compensability determinations ... and Pet Supplies Plus locations. * Get Paid Daily with DailyPay - for employees who would like ...

Finance Processor

Hillsboro, OR ยท On-site

$22 - $24/hr

The Finance Processor plays a crucial role in organizing and processing financial data from sales ... Pet Insurance for your furry family member * 401k plan * Additional Insurance Programs including:

Claims Consultant

Uniondale, NY ยท On-site

$75K - $80K/yr

... claims processes and following up with the client at the conclusion of the claim to ensure all ... pet insurance coverage. * ... and so much more! This list is not exhaustive of all available ...

Claims Consultant

Uniondale, NY ยท On-site

$75K - $80K/yr

... claims processes and following up with the client at the conclusion of the claim to ensure all ... pet insurance coverage. * ... and so much more! This list is not exhaustive of all available ...

Claims Adjuster - Associate

Chicago, IL ยท Remote

$18.25 - $24.75/hr

Works closely with veterinary hospitals, and policyholders to evaluate and review a pet's medical history to determine a baseline of health. * Investigates and processes assigned insurance claims ...

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Pet Claims Processor information

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$12

$19

$26

How much do pet claims processor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for pet claims processor in the United States is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What are pet claims processors?

Pet claims processors are professionals who review and handle insurance claims related to veterinary care and pet health. They assess submitted claims, verify documentation, ensure policy compliance, and determine reimbursement amounts for pet owners. These specialists work for pet insurance companies and help ensure that claims are processed accurately and efficiently, providing support to both pet owners and veterinary providers.

What are the key skills and qualifications needed to thrive as a Pet Claims Processor, and why are they important?

To thrive as a Pet Claims Processor, you need attention to detail, knowledge of insurance policies, and experience in data entry or claims processing, often complemented by a high school diploma or equivalent. Familiarity with claims management software and document processing systems is typically required. Strong communication, empathy, and organizational skills help you effectively interact with pet owners and manage multiple claims efficiently. These skills ensure accurate claims assessment, timely resolutions, and positive customer experiences in the pet insurance industry.

How does a Pet Claims Processor typically collaborate with veterinary clinics and pet owners during the claims process?

As a Pet Claims Processor, you will frequently interact with both veterinary clinics and pet owners to gather necessary documentation, clarify treatment details, and ensure all information is accurate for claim assessment. Building positive relationships and maintaining clear, professional communication are key, as you may need to request medical records, invoices, or further explanation of treatments. Effective collaboration helps resolve claims efficiently and improves the overall experience for policyholders. This teamwork is essential for handling claims promptly and ensuring customer satisfaction.

What is the difference between Pet Claims Processor vs Pet Insurance Customer Service Representative?

AspectPet Claims ProcessorPet Insurance Customer Service Representative
CredentialsBasic insurance or claims processing knowledge, sometimes certificationsCustomer service skills, insurance knowledge, certifications optional
Work EnvironmentClaims departments, insurance companies, remote or office-basedCall centers, customer support centers, remote or office-based
Employer & IndustryPet insurance providers, insurance industryPet insurance companies, insurance industry
Search & Comparison IntentUnderstanding claims processing roles, job duties, requirementsCustomer service roles, client interaction, insurance support

The Pet Claims Processor primarily handles the review and processing of pet insurance claims, requiring knowledge of claims procedures and insurance policies. In contrast, a Pet Insurance Customer Service Representative focuses on assisting customers with inquiries, policy information, and support. While both roles work within the pet insurance industry and may share some certifications, their core responsibilities differ: one manages claims, the other customer interactions.

More about Pet Claims Processor jobs
What are the most commonly searched types of Pet Claims Processor jobs? The most popular types of Pet Claims Processor jobs are:
Infographic showing various Pet Claims Processor job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $39,863 per year, or $19.2 per hour.
Medical Claims Auditor (Hybrid)

Medical Claims Auditor (Hybrid)

Northwest Administrators, Inc.

Mountlake Terrace, WA โ€ข On-site, Remote

$30.70 - $41.54/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 hours ago


Job description

Are you a skilled communicator with strong writing abilities and deep, hands-on experience processing medical claims? Do you enjoy applying your claims expertise to work one-on-one, or in small group settings, to help others strengthen their accuracy, compliance, and performance? If so, you may be the ideal candidate for our Claims Auditor position within our Health & Welfare group.
What you'll be doing...
As a Health and Welfare Claims Auditor, the main focus will be to review the work completed by the Health and Welfare Medical, Dental, Vision, Time Loss and Life Claims Processors. This position requires collaboration with other auditors, outside vendors, account executives, department supervisors and managers, and medical consultants.
Primary responsibilities for this position include:
  • Perform internal audits of our Health and Welfare Claims Processors' work
  • Design and implement training plans for Claims Processors
  • Conduct training sessions for groups of new Claims Processors
  • Train and cross-train on plan, system and procedural changes
  • Respond to day-to-day referral questions
  • Perform random and large dollar claims audits
  • Prepare written claim processing guideline materials
  • Coordinate vendor interaction with specific PPOs and benefit providers

This position has a hybrid work schedule with 3 days per week in the office, after completion of training. The position can be based in our Seattle, Mountlake Terrace or Federal Way office.
Who you are...
  • Educated. Bachelor's degree preferred or equivalent combination of education & experience
  • Experienced. Medical & Dental Claims processing; auditing/training experience preferred
  • Organized. Able to prioritize work, multi-task and work independently
  • Communicator. Excellent verbal, written and interpersonal communication skills
  • Technically Savvy. Intermediate level experience using Microsoft Office Suite of tools

Who we are...
Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com)
If hired, you can expect...
  • Hourly rate range of $30.70 - $41.54 per hour (dependent upon experience & qualifications)
  • Medical, dental (w/Orthodontia), vision, Rx benefits, disability & life insurance
  • Optional benefits: health flex spending, dependent care assistance & pet insurance
  • Generous 401(k) plan with employer base contribution and match
  • Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days)
  • Collaborative team environment
  • Work-life balance

Equal Employment Opportunity
NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at HR@nwadmin.com to request accommodation.
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