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Personal Lines Processor Jobs (NOW HIRING)

Cross Insurance

Personal Lines Processor

Newburyport, MA · On-site

$47K - $64K/yr

Personal Lines Processor A Personal Lines Processor is primarily responsible for processing documents related to personal lines insurance and providing administrative support to the Producers and ...

Crossagency

Personal Lines Processor

Newburyport, MA

$47K - $64K/yr

Personal Lines Processor A Personal Lines Processor is primarily responsible for processing documents related to personal lines insurance and providing administrative support to the Producers and ...

Cross Insurance

Personal Lines Processor

Manchester, NH · On-site

$22.50 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Personal Lines Processor The Cross Family of Agencies welcomes you. We need your talent and expertise. We need your talent and expertise to fill a Personal Lines Processor role in our Manchester, NH ...

Cross Insurance

Personal Lines Processor

Manchester, NH · On-site

$22.50 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We need your talent and expertise to fill a Personal Lines Processor role in our Manchester, NH office . Why this position is so important: You're the backbone and primary support for our Personal ...

Crossagency

Personal Lines Processor

Manchester, NH

$22.50 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We need your talent and expertise to fill a Personal Lines Processor role in our Manchester, NH office . Why this position is so important: You're the backbone and primary support for our Personal ...

Al Bourdeau Insurance Agency

Personal Lines Processing

MI · On-site

$27K - $35K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Personal Lines Processing Specialist, you will be responsible for handling various administrative tasks related to personal lines insurance policies. This includes utilizing Outlook folders to ...

AGC Consulting

Personal Lines Underwriter

San Juan, PR · On-site

  • Medical

  • Dental

  • Vision

Process policy endorsements, cancellations, and reinstatements accurately within system workflows ... Minimum 2-4 years of personal lines underwriting experience in a P&C insurance environment

Horst Group

Personal Lines Manager

Lancaster, PA · On-site

$43K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Personal Lines Manager Horst Insurance is dedicated to providing legendary insurance services to ... Workflow management, operational planning, and process improvement * Analytical thinking, problem ...

Horst Group

Personal Lines Manager

Lancaster, PA · On-site

$43K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Personal Lines Manager Company Overview Horst Insurance is dedicated to providing legendary ... Workflow management, operational planning, and process improvement * Analytical thinking, problem ...

Horst Group

Personal Lines Manager

Lancaster, PA · Hybrid

$43K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Personal Lines Manager Company Overview Horst Insurance is dedicated to providing legendary ... Workflow management, operational planning, and process improvement * Analytical thinking, problem ...

Horst Group

Personal Lines Manager

Lancaster, PA · On-site

$43K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Personal Lines Manager Company Overview Horst Insurance is dedicated to providing legendary ... planning, and process improvementAnalytical thinking, problem solving, and sound decision ...

The Misch Group

Personal Lines Producer

Richmond, VA · On-site

$60K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Personal Lines Producer Department: Insurance & Financial Services Employment Type: Full Time ... Support clients in the claims process by providing guidance, documentation, and follow-up to ensure ...

Triup, Inc

Personal Lines Account Manager

Cypress, CA · On-site

$65K - $75K/yr

Process policy changes, endorsements, cancellations, evidence of insurance, and other servicing ... Experience managing a Personal Lines book of business. * Strong knowledge of Personal Lines ...

New

CivicMinds, Inc.

Personal Lines Manager

East Setauket, NY · On-site

$49K - $66K/yr

Personal Lines Account Manager (High-Net-Worth) Role Summary We are seeking a skilled and service ... reviews, processing endorsements, and handling daily policy servicing requests. * White-Glove ...

Talent Edge

Personal Lines Account Manager

Fayetteville, NC · On-site

$41K - $56K/yr

I'm seeking a Personal Lines Insurance Account Manager for a reputable, family-owned independent ... Process endorsements, ID cards, policy changes, and updates * Support producers during renewals and ...

APR

Personal Lines Account Manager

Nashville, TN · On-site

$75K/yr

Insurance Job: Personal Lines Account Manager | Personal Lines Account Executive Salary: $75K ... Process renewals, endorsements, policies, cancellations, and payments efficiently * Conduct ...

CoVerica

Personal Lines Producer

Dallas, TX · On-site

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Wellness resources Personal Lines Producer, CoVerica Established in 1982, CoVerica is a rapidly ... Demonstrating credibility and trust throughout the sales process. * Maintain in good standing TX ...

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Personal Lines Processor information

See salary details

$26K

$53.3K

$93K

How much do personal lines processor jobs pay per year?

As of Aug 18, 2026, the average yearly pay for personal lines processor in the United States is $53,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $60,000.00 per year, depending on experience, location, and employer.

What is a personal lines processor?

Personal lines processors are insurance professionals who handle the administrative tasks related to personal insurance policies, such as auto, home, renters, and other non-commercial lines. They are responsible for processing applications, endorsements, renewals, cancellations, and other policy changes. Personal lines processors also communicate with clients, agents, and underwriters to ensure accuracy and compliance with company and regulatory guidelines. Their role is essential in maintaining smooth operations and excellent customer service within insurance agencies.

What does a personal lines processor do?

A Personal Lines Processor is responsible for handling administrative tasks such as processing policy changes, renewing existing policies, issuing certificates of insurance, and assisting with new policy applications. They work closely with agents, underwriters, and clients to ensure all documentation is accurate and up-to-date. This role requires attention to detail and excellent organizational skills, as Personal Lines Processors help maintain smooth operations and ensure timely service to clients. Their work is critical to keeping the agency’s workflow efficient and compliant with industry regulations.

What are the key skills and qualifications needed to thrive as a personal lines processor?

To thrive as a Personal Lines Processor, you need a solid understanding of insurance policies, attention to detail, and typically a high school diploma or equivalent. Familiarity with insurance management software, document processing systems, and sometimes state insurance licensing are commonly required. Outstanding organizational skills, customer service orientation, and effective communication help you excel in client interactions and teamwork. These skills and qualifications are crucial for accurately processing policy changes, maintaining compliance, and ensuring customer satisfaction in a fast-paced insurance environment.

What is the difference between Personal Lines Processor vs Customer Service Representative?

AspectPersonal Lines ProcessorCustomer Service Representative
CredentialsInsurance licenses, sometimes certifications in insurance processingCustomer service skills, sometimes basic insurance knowledge
Work EnvironmentInsurance offices, call centers, or remoteInsurance agencies, call centers, retail settings
Employer & IndustryInsurance companies, agenciesInsurance companies, agencies, customer support centers
Primary FocusProcessing policies, endorsements, and claims for personal linesAssisting customers with inquiries, policy info, and service requests

While both roles involve working within the insurance industry, a Personal Lines Processor primarily handles policy processing and documentation, whereas a Customer Service Representative focuses on client interactions and support. Understanding these differences helps clarify career paths and job expectations in the insurance sector.

Is claims processing a stressful job?

Claims processing for a Personal Lines Processor can be stressful at times due to tight deadlines, high workload, and the need for accuracy. The role requires attention to detail, good organizational skills, and the ability to handle sensitive information, which can contribute to job-related stress levels.
More about Personal Lines Processor jobs

What job categories do people searching Personal Lines Processor jobs look for?

The top searched job categories for Personal Lines Processor jobs are:

Personal Lines Processor jobs near you
Infographic showing various Personal Lines Processor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $53,312 per year, or $25.6 per hour.

Personal Lines Processor

Cross Insurance

Newburyport, MA • On-site

$47K - $64K/yr

Full-time

Re-posted 10 days ago

Job description

The Cross Family of Agencies welcomes you. We need your talent and expertise.
Personal Lines Processor
A Personal Lines Processor is primarily responsible for processing documents related to personal lines insurance and providing administrative support to the Producers and Account Managers.
Standard duties of a Personal Lines Processor include but are not limited to:
  • Understanding and following the Cross Basic Procedure Manual.
  • Understanding and following the Personal Lines Workflow Manual.
  • Auditing transaction to ensure that the correct Action Codes are being used.
  • Following up and completing open suspense's daily.
  • Running the download reports daily.
  • Processing the download report which includes reviewing new business, endorsements, renewals, cancellations, and reinstatements for accuracy.
  • Invoicing all types of download transactions.
  • Mailing new business letters to clients.
  • Entering claims acknowledgements as received.
  • Following up on open claims to ensure that AMS has all updated information regarding claims payouts and whether the claim has been closed.
  • Processing mail for Producers and Account Managers that don't require transactions by a licensed agent.
  • Sort and distribute the mail to Producers and/or Account Managers that need to be handled by a licensed agent.
  • Auditing new business to make sure workflow has been completed correctly (quote sheets, signed applications, completed checklists, etc.).
  • Scanning hard files into AMS360.
  • Organize, set, and maintain priorities.
  • Working knowledge and/or experience with AMS360 and Microsoft Office (Word, Outlook, Teams).
  • Understanding the core job responsibilities of Producers and Account Managers.
  • Perform other duties as assigned.

DISCLAIMER:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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