The Cross Family of Agencies welcomes you. We need your talent and expertise. Key ResponsibilitiesDepartment Leadership and Strategy * Establish and lead a unified claims advocacy department serving ...
Crossagency
42 Crossagency Jobs Hiring Near You
The Cross Family of Agencies welcomes you. We need your talent and expertise. Key ResponsibilitiesDepartment Leadership and Strategy * Establish and lead a unified claims advocacy department serving ...
Commercial Lines Account Manager
$80K - $100K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Commercial Lines Account Manager Account Managers are primarily responsible for servicing policies (new and renewal) for ...
Commercial Lines Account Manager
$80K - $100K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Commercial Lines Account Manager Account Managers are primarily responsible for servicing policies (new and renewal) for ...
The Cross Family of Agencies welcomes you. We need your talent and expertise. Senior Account Manager, Employee Benefits Position Purpose The Executive Senior Account Manager is primarily responsible ...
The Cross Family of Agencies welcomes you. We need your talent and expertise. Senior Account Manager, Employee Benefits Position Purpose The Executive Senior Account Manager is primarily responsible ...
Administrative Assistant - Employee Benefits
Manchester, NH · On-site
$27/hr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Qualifications * Bachelor's (Preferred), High School Diploma or GED required * Minimum 3 years administrative experience ...
Administrative Assistant - Employee Benefits
Manchester, NH · On-site
$27/hr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Qualifications * Bachelor's (Preferred), High School Diploma or GED required * Minimum 3 years administrative experience ...
The Cross Family of Agencies welcomes you. We need your talent and expertise. Full Commercial Lines Account Manager Account Managers are primarily responsible for servicing Commercial lines insurance ...
The Cross Family of Agencies welcomes you. We need your talent and expertise. Full Commercial Lines Account Manager Account Managers are primarily responsible for servicing Commercial lines insurance ...
Claim Advocate
$55K - $70K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Job Title: ClaimsAdvocate Location:Manchester, NH Cross Insurance welcomes you. We need your talent and expertise. We ...
Claim Advocate
$55K - $70K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Job Title: ClaimsAdvocate Location:Manchester, NH Cross Insurance welcomes you. We need your talent and expertise. We ...
The Cross Family of Agencies welcomes you. We need your talent and expertise. Commercial Lines Processor A Commercial Lines Processor is primarily responsible for processing documents related to ...
The Cross Family of Agencies welcomes you. We need your talent and expertise. Commercial Lines Processor A Commercial Lines Processor is primarily responsible for processing documents related to ...
Regional Sales Representative
$45K - $75K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Regional Sales Representative Regional Sales Representative agents are primarily responsible for receiving & selling ...
Regional Sales Representative
$45K - $75K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Regional Sales Representative Regional Sales Representative agents are primarily responsible for receiving & selling ...
Commercial Lines Producer
$80K - $100K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Commercial Lines Producer - The Commercial Lines Producer will lead new sales initiatives, interact with existing ...
Commercial Lines Producer
$80K - $100K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Commercial Lines Producer - The Commercial Lines Producer will lead new sales initiatives, interact with existing ...
High Net Worth Personal Lines Account Manager
Westport, CT · On-site +1
$85K - $100K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Responsible for the retention, upselling and cross selling of an assigned book of HNW Personal Lines clients comprised ...
High Net Worth Personal Lines Account Manager
Westport, CT · On-site +1
$85K - $100K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Responsible for the retention, upselling and cross selling of an assigned book of HNW Personal Lines clients comprised ...
Commercial Lines Producer
Wellesley, MA · On-site +1
The Cross Family of Agencies welcomes you. We need your talent and expertise. Position Title : Commercial Lines Producer Corcoran and Havlin has an opening in our Wellesley MA location for an ...
Commercial Lines Producer
Wellesley, MA · On-site +1
The Cross Family of Agencies welcomes you. We need your talent and expertise. Position Title : Commercial Lines Producer Corcoran and Havlin has an opening in our Wellesley MA location for an ...
The Cross Family of Agencies welcomes you. We need your talent and expertise. Qualifications * Bachelor's (Preferred), High School Diploma or GED required * Minimum 3 years administrative experience ...
The Cross Family of Agencies welcomes you. We need your talent and expertise. Qualifications * Bachelor's (Preferred), High School Diploma or GED required * Minimum 3 years administrative experience ...
Director of Employee Benefits Operations
$120K - $140K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Director of Operations, Employee Benefits Position Summary The Director of Operations will build, lead, and optimize the ...
Director of Employee Benefits Operations
$120K - $140K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Director of Operations, Employee Benefits Position Summary The Director of Operations will build, lead, and optimize the ...
Personal Lines Account Manager
$55K - $65K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. We currently have an opportunity for an Account Manager to join our Personal Lines team in our Portland, ME Office The ...
Personal Lines Account Manager
$55K - $65K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. We currently have an opportunity for an Account Manager to join our Personal Lines team in our Portland, ME Office The ...
Commercial Lines Account Manager
$75K - $100K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. The Commercial Lines Account Manager is responsible for daytoday management of an assigned book of commercial P&C ...
Commercial Lines Account Manager
$75K - $100K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. The Commercial Lines Account Manager is responsible for daytoday management of an assigned book of commercial P&C ...
Commercial Lines Producer
$50K - $55K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Position Title: Commercial Lines Account Executive Position Summary: The Commercial Account Executive will lead new sales ...
Commercial Lines Producer
$50K - $55K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Position Title: Commercial Lines Account Executive Position Summary: The Commercial Account Executive will lead new sales ...
Personal Lines Marketing Assistant
$65K - $75K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Personal Lines Marketing Assistant Location: Armonk, NY 10504 Job Type: Full-Time Reports To: Elizann Arizmendi/Personal ...
Personal Lines Marketing Assistant
$65K - $75K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Personal Lines Marketing Assistant Location: Armonk, NY 10504 Job Type: Full-Time Reports To: Elizann Arizmendi/Personal ...
Personal Lines Account Manager
$49K - $67K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. We're growing and we have an exciting career opportunity that could be the perfect fit for you! If you're a motivated ...
Personal Lines Account Manager
$49K - $67K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. We're growing and we have an exciting career opportunity that could be the perfect fit for you! If you're a motivated ...
Personal Lines Account Manager
$55K - $65K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Personal Lines Account Manager Account Managers are primarily responsible for servicing personal lines insurance policies ...
Personal Lines Account Manager
$55K - $65K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Personal Lines Account Manager Account Managers are primarily responsible for servicing personal lines insurance policies ...
Commercial Lines Account Executive
$110K - $130K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Commercial Lines Account Executive This position is a client-facing role responsible for directly supporting client ...
Commercial Lines Account Executive
$110K - $130K/yr
The Cross Family of Agencies welcomes you. We need your talent and expertise. Commercial Lines Account Executive This position is a client-facing role responsible for directly supporting client ...
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Full-time
Posted 16 days ago
Job description
The Cross Family of Agencies welcomes you. We need your talent and expertise.
- Establish and lead a unified claims advocacy department serving property and casualty clients across the CT and NY region, consolidating claims support currently spread across locations into a single, consistent function.
- Define the department's service model, staffing structure, and operating standards in line with the region's department-led approach.
- Set and enforce claims workflow, documentation, and service standards within Applied Epic and AMS360.
- Hire, onboard, coach, and develop claims advocates and support staff across both states, building the department's talent and bench.
- Serve as the senior escalation point for complex, high-severity, and sensitive claims, personally managing the most significant matters.
- Advocate on behalf of insureds with carrier claims teams to drive fair, accurate, and timely resolution.
- Partner with producers and account teams to make claims advocacy a visible part of the client experience and a differentiator at renewal and in new business.
- Own the region's carrier claims relationships, including adjuster and claims-management contacts, scheduled claims reviews, and escalation channels.
- Represent Cross in carrier claims discussions, leveraging carrier-side claims expertise to strengthen outcomes for clients.
- Coordinate with Commercial Lines, Personal Lines, and Benefits leadership on cross-functional claims matters and shared accounts.
- Build and maintain claims reporting, loss analysis, and trend tracking to support account reviews, renewal strategy, and client retention.
- Deliver claims data and insight that informs producer conversations and client stewardship reports.
- Identify recurring issues and drive process improvements that reduce cycle time and improve client satisfaction.