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Personal Injury Intake Specialist Jobs (NOW HIRING)

Schlesinger Law Offices, P.A.

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Personal Injury Intake Attorney

Fort Lauderdale, FL · Remote

$85K - $105K/yr

  • Medical

  • Dental

  • Vision

  • PTO

For more than 70 years, we have handled personal injury cases and recovered billions for our clients. We are seeking an Intake Attorney to serve as the first legal point of contact for prospective ...

Direct Counsel

Intake Specialist

Los Angeles, CA · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Intake Specialist is an integral part of generating new business for the Firm and must recognize a qualified Personal Injury, Employment Law, Workers' Compensation or other specific types of ...

Law Firm

Lemon Law Intake Specialist

Irvine, CA · On-site

$20 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are seeking a Lemon Law Intake Specialist to join our growing team. This role serves as the ... Experience in Lemon Law or personal injury intake * Familiarity with California Lemon Law (Song ...

LAW FIRM , PLLC

Lemon Law Intake Specialist

Irvine, CA · On-site

$20 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Intake Specialist to join our growing team. This role serves as the first point of contact for ... Experience in Lemon Law or personal injury intake Familiarity with California Lemon Law (Song ...

Bush & Bush Law Group

Legal Intake Specialist

$18.25 - $24.25/hr

Bush & Bush Law Group is a leading personal injury law firm dedicated to fighting for the rights of our clients. We are seeking a dedicated and compassionate Legal Intake Specialist [English/Spanish ...

Law Firm

Lemon Law Intake Specialist

Irvine, CA · On-site

$20 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Vision insurance We are seeking a Lemon Law Intake Specialist to join our growing team. This role ... Experience in Lemon Law or personal injury intake * Familiarity with California Lemon Law (Song ...

Law Firm

Lemon Law Intake Specialist

Irvine, CA · On-site

$20 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are seeking a Lemon Law Intake Specialist to join our growing team. This role serves as the ... Experience in Lemon Law or personal injury intake * Familiarity with California Lemon Law (Song ...

Direct Counsel

Intake Specialist

Glendale, CA · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Intake Specialist is an integral part of generating new business for the Firm and must recognize a qualified Personal Injury, Employment Law, Workers' Compensation or other specific types of ...

Peregrine Team

Legal Intake Specialist (Bilingual)

Santa Ana, CA · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Legal Intake Specialist Peregrine Team is hiring a Legal Intake Specialist to support a high-volume personal injury practice. About the Role This role serves as the first point of contact for ...

Gamez Law Firm

Legal Intake Specialist

San Antonio, TX · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Vision insurance Gamez Law Firm, a successful personal injury law firm has an opportunity for a Bilingual Intake Specialist. We are looking for a highly detailed oriented and organized personality ...

Morris James

Medical Malpractice Intake Specialist

Wilmington, DE · On-site

$17.25 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a highly skilled Medical Malpractice Intake Specialist to serve as the first point ... Prior experience in medical, legal, or personal injury intake strongly preferred * Knowledge of ...

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Personal Injury Intake Specialist information

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How much do personal injury intake specialist jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for personal injury intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a personal injury intake specialist?

A Personal Injury Intake Specialist is a professional who serves as the first point of contact for clients seeking legal assistance with personal injury cases. They gather initial information about the incident, assess the potential of the case, and determine whether it meets the law firm's criteria. These specialists also explain the intake process, collect relevant documentation, and ensure effective communication between clients and attorneys. Their role is crucial in helping law firms efficiently manage new client inquiries and maintain accurate records.

What is the difference between Personal Injury Intake Specialist vs Paralegal?

AspectPersonal Injury Intake SpecialistParalegal
CredentialsHigh school diploma or equivalent; some roles may prefer certificationAssociate's degree or paralegal certification
Work EnvironmentLaw firms, insurance companies, or legal service providersLaw firms, corporate legal departments, or government agencies
Primary ResponsibilitiesGather client information, schedule consultations, initial case assessmentsLegal research, document preparation, case management
Industry UsageCommonly used in personal injury law firms and insurance claimsBroader legal field, including personal injury, corporate law, and more

While both roles support legal processes, a Personal Injury Intake Specialist focuses on client intake and case screening, whereas a Paralegal handles more in-depth legal tasks. The specialist role is often the first point of contact, making it essential for initial case evaluation in personal injury cases.

How does a personal injury intake specialist typically collaborate with attorneys and case managers during the client onboarding process?

A Personal Injury Intake Specialist works closely with attorneys and case managers by gathering essential information from potential clients, ensuring all intake forms are completed accurately, and promptly communicating critical case details. They often act as the first point of contact, setting the tone for the client relationship and relaying important information to the legal team for further evaluation. Regular meetings and updates help maintain alignment and guarantee a smooth transition from intake to case management. This collaborative approach supports efficiency and helps the legal team prioritize cases effectively.

What are the key skills and qualifications needed to thrive as a personal injury intake specialist?

To thrive as a Personal Injury Intake Specialist, you need strong knowledge of legal terminology, case evaluation, and customer service, typically supported by experience in a law office or legal setting. Familiarity with case management software, CRM systems, and proficiency in Microsoft Office are commonly required technical skills. Excellent communication, attention to detail, and empathy with potential clients are standout soft skills in this role. These skills and qualities are essential to efficiently gather accurate information, build client trust, and support attorneys in developing successful cases.
More about Personal Injury Intake Specialist jobs
What cities are hiring for Personal Injury Intake Specialist jobs? Cities with the most Personal Injury Intake Specialist job openings:
What states have the most Personal Injury Intake Specialist jobs? States with the most job openings for Personal Injury Intake Specialist jobs include:
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Personal Injury Intake Specialist jobs near you
Infographic showing various Personal Injury Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Bilingual Personal Injury Intake Specialist- Day or Overnight Shift

Block USA

Burbank, CA • On-site

$26 - $32/hr

Other

Retirement

Posted 9 days ago

Job description

Location: Burbank, CA
Employment Type: Full-Time, On-Site
Compensation: $26-$32 per hour
Schedule Options: Day shift or overnight shift
About the Role
We're looking for compassionate, driven, and highly organized Intake Specialists to join our growing team at Block LLP. We are currently hiring for both day and overnight shifts. Candidates will be considered for their preferred shift and are not required to be available for both.
As an Intake Specialist, you will serve as the first point of contact for individuals seeking legal assistance after an accident or injury. You will play a critical role in helping potential clients take the first step toward obtaining legal representation by gathering important case information, evaluating potential claims, and delivering an exceptional client experience.
This role is ideal for someone who thrives on helping people, communicates effectively over the phone, and can build trust and rapport with individuals during difficult situations.
About Block LLP
Block LLP is a rapidly growing plaintiff personal injury law firm dedicated to delivering exceptional results and exemplary service to our clients. We are passionate about helping injured individuals and families navigate some of life's most challenging moments with compassion, advocacy, and expertise.
Our culture is built around five core values: Vibrant Culture, Teamwork, Relentless Pursuit of Excellence, Dependability, and Exemplary Service. These values guide how we support our clients, collaborate with one another, and approach our work every day.
What You'll Do
  • Answer inbound calls from prospective clients seeking legal assistance
  • Conduct detailed intake interviews in both English and Spanish
  • Gather accident, injury, treatment, insurance, and liability information
  • Assess potential cases based on firm criteria and escalate urgent matters when necessary
  • Guide prospective clients through the intake and onboarding process
  • Coordinate follow-up communications
  • Build trust and rapport with callers while providing compassionate support
  • Accurately document client information and maintain detailed notes within the firm's case management system
  • Maintain confidentiality and handle sensitive information with professionalism
  • Collaborate with attorneys and team members to ensure a seamless client onboarding experience
  • Support additional intake and administrative functions as needed
Requirements
  • Bilingual in English and Spanish
  • Minimum of 1 year of legal intake experience
  • Experience working in a Personal Injury Law Firm or legal environment
  • Familiarity with CRM, intake, or case management software
  • Excellent verbal and written communication skills
  • Strong active listening and interpersonal skills
  • Ability to communicate with empathy, professionalism, and confidence
  • Strong organizational skills and attention to detail
  • Ability to multitask and work independently during the assigned shift
  • Comfortable handling a high volume of inbound calls and follow-up tasks
  • Proficiency with Microsoft Office (Outlook, Word, Excel)
Benefits
  • Bonus opportunities
  • 401(k) program
  • Nine paid firm holidays annually + additional time off
  • Training and professional development opportunities
  • Collaborative and supportive team environment
  • Firm-sponsored events and team activities
  • Opportunities for growth and advancement within a rapidly growing firm

Apply Today
If you're looking for an opportunity to grow your career with a team that values excellence, teamwork, and exceptional service, we'd love to hear from you.
Block LLP is an equal opportunity employer and values diversity in the workplace. We encourage qualified candidates from all backgrounds to apply.

Apply