ZipRecruiter

Log In

1

Personal Injury Intake Specialist Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsHealthcare JobsHospital JobsPersonal Injury Intake Specialist Jobs

Personal Injury Intake Specialist information

See salary details

$12

$20

$31

How much do personal injury intake specialist jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for personal injury intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a personal injury intake specialist?

A Personal Injury Intake Specialist is a professional who serves as the first point of contact for clients seeking legal assistance with personal injury cases. They gather initial information about the incident, assess the potential of the case, and determine whether it meets the law firm's criteria. These specialists also explain the intake process, collect relevant documentation, and ensure effective communication between clients and attorneys. Their role is crucial in helping law firms efficiently manage new client inquiries and maintain accurate records.

What are the key skills and qualifications needed to thrive as a personal injury intake specialist?

To thrive as a Personal Injury Intake Specialist, you need strong knowledge of legal terminology, case evaluation, and customer service, typically supported by experience in a law office or legal setting. Familiarity with case management software, CRM systems, and proficiency in Microsoft Office are commonly required technical skills. Excellent communication, attention to detail, and empathy with potential clients are standout soft skills in this role. These skills and qualities are essential to efficiently gather accurate information, build client trust, and support attorneys in developing successful cases.

How does a personal injury intake specialist typically collaborate with attorneys and case managers during the client onboarding process?

A Personal Injury Intake Specialist works closely with attorneys and case managers by gathering essential information from potential clients, ensuring all intake forms are completed accurately, and promptly communicating critical case details. They often act as the first point of contact, setting the tone for the client relationship and relaying important information to the legal team for further evaluation. Regular meetings and updates help maintain alignment and guarantee a smooth transition from intake to case management. This collaborative approach supports efficiency and helps the legal team prioritize cases effectively.

What is the difference between Personal Injury Intake Specialist vs Paralegal?

AspectPersonal Injury Intake SpecialistParalegal
CredentialsHigh school diploma or equivalent; some roles may prefer certificationAssociate's degree or paralegal certification
Work EnvironmentLaw firms, insurance companies, or legal service providersLaw firms, corporate legal departments, or government agencies
Primary ResponsibilitiesGather client information, schedule consultations, initial case assessmentsLegal research, document preparation, case management
Industry UsageCommonly used in personal injury law firms and insurance claimsBroader legal field, including personal injury, corporate law, and more

While both roles support legal processes, a Personal Injury Intake Specialist focuses on client intake and case screening, whereas a Paralegal handles more in-depth legal tasks. The specialist role is often the first point of contact, making it essential for initial case evaluation in personal injury cases.

Do you need a degree to be a personal injury intake specialist?

A personal injury intake specialist typically does not need a college degree, but strong communication skills, attention to detail, and knowledge of legal processes are important. Employers may prefer candidates with a high school diploma or equivalent, and some roles benefit from experience in customer service or administrative work. Certification is not usually required but can enhance job prospects.

How much do personal injury intake specialists make in the US?

Personal injury intake specialists in the US typically earn between $35,000 and $55,000 annually, with entry-level positions starting around $30,000 and experienced professionals earning higher salaries. Compensation can vary based on location, experience, and the size of the law firm, and the role often involves strong communication and organizational skills.
More about Personal Injury Intake Specialist jobs

What cities are hiring for Personal Injury Intake Specialist jobs?

Cities with the most Personal Injury Intake Specialist job openings:

What states have the most Personal Injury Intake Specialist jobs?

States with the most job openings for Personal Injury Intake Specialist jobs include:

What job categories do people searching Personal Injury Intake Specialist jobs look for?

The top searched job categories for Personal Injury Intake Specialist jobs are:

Personal Injury Intake Specialist jobs near you
Infographic showing various Personal Injury Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Personal Injury Intake Specialist

Aspen Careers, LLC

Columbus, OH • On-site

$17.25 - $23/hr

Full-time

Medical, Retirement, PTO

Posted 4 days ago

Job description

Join a Growing, Family-Oriented Firm – Personal Injury Intake Specialist Opportunity in Columbus / Dublin / Springfield, Ohio!

Aspen Careers is partnering with a well-established and expanding personal injury firm to identify an experienced Personal Injury Intake Specialist to lead its new-client intake function. This is an excellent opportunity for a personable, confident legal professional who understands personal injury cases and enjoys speaking with prospective clients, evaluating potential claims, and helping individuals take the first step toward legal representation.

This individual will serve as a key point of contact for prospective clients, handling incoming inquiries, gathering case information, assessing potential matters, and helping determine which cases are appropriate for the firm to pursue.

Job Title: Personal Injury Intake Specialist
Location: Dublin or Springfield, Ohio | In-office

Why You Should Apply:

  • Take ownership of the firm's new-client intake process and serve as the first point of contact for prospective personal injury clients
  • Speak directly with potential clients to understand the circumstances of their injuries and gather relevant case information
  • Evaluate incoming matters and identify cases that may meet the firm's criteria for representation
  • Work closely with attorneys to review prospective cases and facilitate the transition from initial inquiry to signed client
  • Guide prospective clients through the intake and engagement process with professionalism, empathy, and responsiveness
  • Help ensure timely follow-up on new leads and maintain accurate intake information and documentation
  • Play an important role in the continued growth of an established personal injury practice
  • Join a collaborative, supportive, and family-oriented team with a strong focus on client service

The Ideal Candidate:

  • Previous experience in personal injury law, preferably in client intake, case management, paralegal work, or a similar client-facing legal role
  • Strong understanding of personal injury claims and the ability to identify important facts when speaking with prospective clients
  • Comfortable asking detailed questions and evaluating whether a potential matter may be a fit for the firm
  • Excellent interpersonal and telephone communication skills
  • Compassionate and professional approach when speaking with individuals who may be dealing with injuries or difficult circumstances
  • Strong judgment, organization, and attention to detail
  • Ability to manage a high volume of incoming inquiries while providing responsive follow-up
  • Comfortable working independently while communicating closely with attorneys and staff
  • Proficiency in Microsoft Office; Filevine experience is a plus

About the Firm:

  • Established personal injury practice with multiple Ohio offices and continued growth
  • Approximately 6 attorneys supported by an experienced legal support team
  • Known for a tight-knit, low-turnover culture and strong employee satisfaction
  • Focused on client service, efficiency, and long-term team success
  • Growing practice offering the opportunity to play a meaningful role in the firm's continued expansion

What's in it for You?

  • Competitive compensation based on experience
  • 401(k) with 3% match
  • Health insurance
  • Generous PTO
  • Paid office closure from Christmas Eve through New Year's
  • Bonus opportunities, including annual and holiday bonuses
  • Long-term stability with a growing firm
  • Opportunity to take ownership of an important function within the practice

Ready to take your career to the next level? Let's chat!

Whether you're interested in this opportunity or exploring other options in Ohio, reach out to Kelsey today:

Call or Text: (380) 210-2527
Email: kross@aspen-careers.com

Join a firm that values growth, collaboration, and your future!