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Personal Injury Intake Specialist Jobs (NOW HIRING)

MOET Law Group

Personal Injury Intake Specialist

Irvine, CA · On-site

$20 - $26/hr

Vision insurance MOET Law Group is seeking an experienced Personal Injury Intake Specialist to join our plaintiff-side personal injury law firm in Irvine, CA . This full-time, in-person role is ideal ...

The Injury Group

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Personal Injury Intake Specialist

Hempstead, NY · On-site

$21 - $25/hr

Join a Fast-Growing Personal Injury Law Firm Every day, people call us after one of the worst days ... As our Intake Specialist, you will be the first voice they hear. Your ability to listen, build ...

The Injury Group

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Personal Injury Intake Specialist

Hempstead, NY · On-site

$21 - $25/hr

Join a Fast-Growing Personal Injury Law Firm Every day, people call us after one of the worst days ... As our Intake Specialist, you will be the first voice they hear. Your ability to listen, build ...

Rafaeli Law PLLC

Legal Intake Specialist

Fort Lauderdale, FL · On-site

$17 - $22.75/hr

Description We are a busy personal injury law firm in Aventura, FL, looking for a Bilingual Legal Intake Specialist who knows how to turn a phone call into a signed client. This is not a receptionist ...

Rafaeli Law PLLC

Legal Intake Specialist

Miami, FL

$60K/yr

We are a busy personal injury law firm in Aventura, FL, looking for a Bilingual Legal Intake Specialist who knows how to turn a phone call into a signed client. This is not a receptionist role -- it ...

AK Law Firm, PLLC

Intake Specialist

Houston, TX · On-site

$17 - $22.75/hr

About Us AK Law Firm is a fast-growing Personal Injury firm dedicated to helping individuals who ... Position Overview The Intake Specialist is the first point of contact for potential Personal Injury ...

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How much do personal injury intake specialist jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for personal injury intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a Personal Injury Intake Specialist?

A Personal Injury Intake Specialist is a professional who serves as the first point of contact for clients seeking legal assistance with personal injury cases. They gather initial information about the incident, assess the potential of the case, and determine whether it meets the law firm's criteria. These specialists also explain the intake process, collect relevant documentation, and ensure effective communication between clients and attorneys. Their role is crucial in helping law firms efficiently manage new client inquiries and maintain accurate records.

What is the difference between Personal Injury Intake Specialist vs Paralegal?

AspectPersonal Injury Intake SpecialistParalegal
CredentialsHigh school diploma or equivalent; some roles may prefer certificationAssociate's degree or paralegal certification
Work EnvironmentLaw firms, insurance companies, or legal service providersLaw firms, corporate legal departments, or government agencies
Primary ResponsibilitiesGather client information, schedule consultations, initial case assessmentsLegal research, document preparation, case management
Industry UsageCommonly used in personal injury law firms and insurance claimsBroader legal field, including personal injury, corporate law, and more

While both roles support legal processes, a Personal Injury Intake Specialist focuses on client intake and case screening, whereas a Paralegal handles more in-depth legal tasks. The specialist role is often the first point of contact, making it essential for initial case evaluation in personal injury cases.

How does a Personal Injury Intake Specialist typically collaborate with attorneys and case managers during the client onboarding process?

A Personal Injury Intake Specialist works closely with attorneys and case managers by gathering essential information from potential clients, ensuring all intake forms are completed accurately, and promptly communicating critical case details. They often act as the first point of contact, setting the tone for the client relationship and relaying important information to the legal team for further evaluation. Regular meetings and updates help maintain alignment and guarantee a smooth transition from intake to case management. This collaborative approach supports efficiency and helps the legal team prioritize cases effectively.

What are the key skills and qualifications needed to thrive as a Personal Injury Intake Specialist, and why are they important?

To thrive as a Personal Injury Intake Specialist, you need strong knowledge of legal terminology, case evaluation, and customer service, typically supported by experience in a law office or legal setting. Familiarity with case management software, CRM systems, and proficiency in Microsoft Office are commonly required technical skills. Excellent communication, attention to detail, and empathy with potential clients are standout soft skills in this role. These skills and qualities are essential to efficiently gather accurate information, build client trust, and support attorneys in developing successful cases.
More about Personal Injury Intake Specialist jobs
What cities are hiring for Personal Injury Intake Specialist jobs? Cities with the most Personal Injury Intake Specialist job openings:
What states have the most Personal Injury Intake Specialist jobs? States with the most job openings for Personal Injury Intake Specialist jobs include:
What job categories do people searching Personal Injury Intake Specialist jobs look for? The top searched job categories for Personal Injury Intake Specialist jobs are:
Personal Injury Intake Specialist jobs near you
Infographic showing various Personal Injury Intake Specialist job openings in the United States as of July 2026, with employment types broken down into 3% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Personal Injury Intake Specialist

corviaconsulting

Houston, TX

$50K - $60K/yr

Full-time

Posted 10 days ago

Job description

Now Hiring: In-Office Intake Specialist – Houston, TX

Are you an experienced Intake Specialist with a background in personal injury law? We are seeking a reliable, organized, and compassionate professional to join our growing personal injury law firm in Houston, Texas.

In this role, you will be the first point of contact for potential clients, providing exceptional customer service while gathering the information needed to begin their case.


Location: Houston, TX (In Office)
Employment Type: Full-Time


Key Responsibilities
  • Answer incoming calls from potential clients and gather detailed case information.
  • Conduct client intake interviews with professionalism and empathy.
  • Schedule consultations and appointments.
  • Enter and maintain accurate client information in the case management system.
  • Follow up with prospective clients as needed.
  • Communicate with attorneys and staff regarding new case intakes.
  • Maintain confidentiality while handling sensitive information.
  • Provide exceptional customer service throughout the intake process.
Required Qualifications
  • Minimum of 2 years of intake experience in a personal injury law firm (required).
  • Personal injury law experience is required.
  • Strong understanding of the personal injury intake process.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Detail-oriented with accurate data entry skills.
  • Professional phone etiquette.
  • Proficient with Microsoft Office and case management software.
  • Ability to work in a fast-paced office environment.
What We're Looking For
  • Friendly and professional demeanor.
  • Strong problem-solving skills.
  • Ability to build rapport with clients.
  • Dependable, punctual, and team-oriented.
  • Comfortable handling a high volume of calls while maintaining accuracy.

If you have experience handling intake for a personal injury law firm and are looking to join a fast-paced, collaborative team, we'd love to hear from you. Apply today to become part of our Houston office!