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Personal Injury Intake Specialist Jobs (NOW HIRING)

Rafaeli Law PLLC

Legal Intake Specialist

Fort Lauderdale, FL · On-site

$17 - $22.75/hr

Description We are a busy personal injury law firm in Aventura, FL, looking for a Bilingual Legal Intake Specialist who knows how to turn a phone call into a signed client. This is not a receptionist ...

AK Law Firm, PLLC

Intake Specialist

Houston, TX

$17 - $22.75/hr

About Us AK Law Firm is a fast-growing Personal Injury firm dedicated to helping individuals who ... Position Overview The Intake Specialist is the first point of contact for potential Personal Injury ...

Rafaeli Law PLLC

Legal Intake Specialist

Miami, FL

$60K/yr

We are a busy personal injury law firm in Aventura, FL, looking for a Bilingual Legal Intake Specialist who knows how to turn a phone call into a signed client. This is not a receptionist role -- it ...

Naqvi Injury Law

Intake Specialist

Las Vegas, NV

$17 - $22.75/hr

Description Naqvi Injury Law is currently seeking an Intake Specialist to join its award-winning ... The Firm Naqvi Injury Law is a personal injury law firm that has built a reputation for providing ...

Naqvi Injury Law

Intake Specialist

Las Vegas, NV · On-site

$17 - $22.75/hr

Naqvi Injury Law is currently seeking an Intake Specialist to join its award-winning team ... The Firm Naqvi Injury Law is a personal injury law firm that has built a reputation for providing ...

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Personal Injury Intake Specialist information

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How much do personal injury intake specialist jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for personal injury intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a Personal Injury Intake Specialist?

A Personal Injury Intake Specialist is a professional who serves as the first point of contact for clients seeking legal assistance with personal injury cases. They gather initial information about the incident, assess the potential of the case, and determine whether it meets the law firm's criteria. These specialists also explain the intake process, collect relevant documentation, and ensure effective communication between clients and attorneys. Their role is crucial in helping law firms efficiently manage new client inquiries and maintain accurate records.

What is the difference between Personal Injury Intake Specialist vs Paralegal?

AspectPersonal Injury Intake SpecialistParalegal
CredentialsHigh school diploma or equivalent; some roles may prefer certificationAssociate's degree or paralegal certification
Work EnvironmentLaw firms, insurance companies, or legal service providersLaw firms, corporate legal departments, or government agencies
Primary ResponsibilitiesGather client information, schedule consultations, initial case assessmentsLegal research, document preparation, case management
Industry UsageCommonly used in personal injury law firms and insurance claimsBroader legal field, including personal injury, corporate law, and more

While both roles support legal processes, a Personal Injury Intake Specialist focuses on client intake and case screening, whereas a Paralegal handles more in-depth legal tasks. The specialist role is often the first point of contact, making it essential for initial case evaluation in personal injury cases.

How does a Personal Injury Intake Specialist typically collaborate with attorneys and case managers during the client onboarding process?

A Personal Injury Intake Specialist works closely with attorneys and case managers by gathering essential information from potential clients, ensuring all intake forms are completed accurately, and promptly communicating critical case details. They often act as the first point of contact, setting the tone for the client relationship and relaying important information to the legal team for further evaluation. Regular meetings and updates help maintain alignment and guarantee a smooth transition from intake to case management. This collaborative approach supports efficiency and helps the legal team prioritize cases effectively.

What are the key skills and qualifications needed to thrive as a Personal Injury Intake Specialist, and why are they important?

To thrive as a Personal Injury Intake Specialist, you need strong knowledge of legal terminology, case evaluation, and customer service, typically supported by experience in a law office or legal setting. Familiarity with case management software, CRM systems, and proficiency in Microsoft Office are commonly required technical skills. Excellent communication, attention to detail, and empathy with potential clients are standout soft skills in this role. These skills and qualities are essential to efficiently gather accurate information, build client trust, and support attorneys in developing successful cases.
More about Personal Injury Intake Specialist jobs
What cities are hiring for Personal Injury Intake Specialist jobs? Cities with the most Personal Injury Intake Specialist job openings:
What states have the most Personal Injury Intake Specialist jobs? States with the most job openings for Personal Injury Intake Specialist jobs include:
What job categories do people searching Personal Injury Intake Specialist jobs look for? The top searched job categories for Personal Injury Intake Specialist jobs are:
Personal Injury Intake Specialist jobs near you
Infographic showing various Personal Injury Intake Specialist job openings in the United States as of July 2026, with employment types broken down into 3% As Needed, 74% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Personal Injury Intake Specialist

MOET Law Group

Irvine, CA • On-site

$20 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

MOET Law Group is seeking an experienced Personal Injury Intake Specialist to join our plaintiff-side personal injury law firm in Irvine, CA. This full-time, in-person role is ideal for a high-performing intake professional who excels in client communication, lead conversion, and high-volume call handling.
This position plays a critical role as the first point of contact for potential clients, requiring empathy, persistence, and the ability to effectively screen and convert qualified personal injury cases.
Salary Range:  $20.00 – $26.00 per hour
Key Responsibilities
  • Handle high-volume inbound and outbound calls, emails, and online inquiries from potential clients
  • Conduct initial client interviews with empathy, professionalism, and attention to detail
  • Screen and qualify personal injury cases based on firm criteria
  • Follow up consistently with all pending leads and inquiries to maximize conversion
  • Respond quickly to new inquiries and establish strong client relationships
  • Maintain accurate records in the case management system and intake logs
  • Collaborate with team members to complete the intake and consultation process
  • Assist attorneys and staff with opening new cases and administrative tasks
  • Track referrals, client data, and communications using spreadsheets and CRM tools
  • Ensure all communications reflect a high level of customer service and professionalism
Qualifications
  • Minimum 1 year of personal injury or intake experience (required)
  • Bilingual (English/Spanish) – full professional proficiency required
  • Strong background in customer service and client communication
  • Experience working with performance-based metrics or quotas
  • Ability to handle a high-volume workload efficiently
  • Strong organizational and multitasking skills
  • Resourceful, proactive, and solution-oriented mindset
  • Excellent phone presence and written communication skills
Preferred Qualifications
  • Experience in a plaintiff personal injury law firm
  • Familiarity with case management systems (e.g., CASEpeer, Clio, Litify)
  • Proven track record of high conversion rates or intake performance
Job Details
  • Job Type: Full-time
  • Schedule: 8-hour shift
  • Work Environment: In-person
Benefits & Perks
  • Competitive salary
  • 401(k)
  • Health, dental, and vision insurance
  • Paid time off (PTO)
  • Paid sick leave
Work Location Requirements
  • Ability to commute to Irvine, CA (required)
  • Ability to relocate to Irvine, CA prior to start date (required)

Equal Employment Opportunity
MOET Law Group is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, disability, or any other protected status.