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People Operations Jobs in Rochester, NY (NOW HIRING)

Orkin LLC

Operations Manager / People Leader

Henrietta, NY · On-site

$75K - $90K/yr

Overview As a Operations Manager / People Leader with Orkin, you're more than a leader-you're the architect of a high-performing team delivering world-class service for a trusted industry giant with ...

Orkin

Operations Manager / People Leader

Henrietta, NY

$75K - $90K/yr

Overview As a Operations Manager / People Leader with Orkin, you're more than a leader--you're the architect of a high-performing team delivering world-class service for a trusted industry giant with ...

Free People

Free People Stylist

Victor, NY · On-site

$16/hr

Maintains Free People's visual and operational standards while keeping the focus on the customer * Supports the shipment process to gain awareness of product including what's new and what's reship

Free People

Free People Stylist

Victor, NY

$16/hr

Maintains Free People's visual and operational standards while keeping the focus on the customer * Supports the shipment process to gain awareness of product including what's new and what's reship

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How much do people operations jobs pay per hour?

As of May 28, 2026, the average hourly pay for people operations in Rochester, NY is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $27.26 per hour, depending on experience, location, and employer.

What is a People Operations job?

A People Operations job focuses on enhancing the employee experience, fostering company culture, and optimizing HR processes to improve engagement and productivity. Unlike traditional HR, People Operations takes a more strategic, data-driven, and employee-centric approach. Responsibilities may include talent acquisition, performance management, benefits administration, and workplace culture initiatives. The goal is to create a supportive environment where employees can thrive and contribute effectively to the company's success.

What are the key skills and qualifications needed to thrive in the People Operations position, and why are they important?

To thrive as a People Operations professional, you need a strong background in HR processes, data analysis, compliance, and talent management, often supported by a degree in human resources or a related field. Familiarity with HRIS systems, payroll platforms, and certifications such as SHRM-CP or PHR is highly valuable. Excellent communication, conflict resolution, and problem-solving skills help you succeed in building positive workplace cultures. These competencies are essential for attracting, retaining, and engaging a productive workforce while ensuring all HR functions run smoothly.

What does a typical day look like for someone in People Operations?

A typical day in People Operations involves a blend of administrative tasks, employee support, and strategic initiatives. You might conduct onboarding for new hires, resolve employee inquiries, process payroll or benefits, and analyze workforce data. Additionally, you’ll collaborate with managers to address employee relations issues and implement programs that improve workplace engagement and retention. This role often requires multitasking and adapting to evolving business needs, making each day varied and dynamic. You'll frequently work with cross-functional teams, making strong communication and collaboration skills essential.
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People Operations jobs near you
Infographic showing various People Operations job openings in Rochester, NY as of May 2026, with employment types broken down into 72% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,569 per year, or $23.8 per hour.
Operations Manager / People Leader

Operations Manager / People Leader

Orkin LLC

Henrietta, NY • On-site

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Orkin rating

6.9

Company rating: 6.9 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

15th of 31 rated pest control companies

Job description

Overview
As a Operations Manager / People Leader with Orkin, you're more than a leader-you're the architect of a high-performing team delivering world-class service for a trusted industry giant with over 120 years of experience protecting homes and businesses.
This role is designed for dynamic individuals who thrive on the excitement of growing businesses and empowering teams. With your competitive spirit, you'll rise to meet and exceed financial goals, while your passion for people fosters an exceptional, winning culture. Take pride in knowing your entrepreneurial mindset and leadership drive tangible business success-all with the support of the industry's best. This role is the stepping stone to a Regional Leadership position and more.
Are you ready to take the lead and make your mark with Orkin? Apply now!
Responsibilities
The Successful Candidate Will...
  • Assume leadership of a branch location after completing an initial 90 days of training
  • Be willing to travel in the field for branch office visits 25% of the time
  • Be able to relocate within the division geography for higher roles
  • Inspire your team to deliver top-notch service, accept constructive feedback and commit to continual improvement
  • Drive revenue generation and growth, motivating the team through daily check-ins of activities and holding teams accountable for results
  • Showcase superior operational skills, with experience in managing a Profit and Loss (P&L) statement and strategically investing in growth with balancing expense margins
  • Assure compliance with local, state, and federal laws and regulations
  • Ensure accountability for and compliance with the policies and procedures for all Company vehicles
  • Recruit, hire, mentor, evaluate and coach
  • Drive sales initiatives and results
  • Identify best practices, cost savings and improved customer service initiatives
  • Collaborate with Senior Leadership and Human Resources on key hiring, promotional opportunities, succession planning, performance improvement and termination decisions
  • Promote positive employee relations including fostering high morale and upholding company operating standards
  • Maintain technical industry knowledge and expertise in pest, termite, sales and Operational Management

We Offer...
  • Compensation is from $75,000 USD to $90,000 USD per year with opportunities for additional earnings
  • A company vehicle
  • Comprehensive benefits package including medical, dental, vision, maternity & life Insurance.
  • 401(k) plan with company match, employee stock purchase plan
  • Paid Time Off
  • Employee discounts, tuition reimbursement, dependent scholarship awards
  • Comprehensive training programs as the industry leader

Why should you choose Orkin?
  • Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
  • The Pest Management Industry is growing - and is a recession resistant line of business
  • You have a service-oriented mindset that leads you to build loyalty and trust with clients
  • You hold yourself responsible to commitments
  • You value being part of a team
  • You want to join a company that supports the community
  • Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc. (NYSE: ROL), headquartered in Atlanta, GA

Are you ready to join the Best in Pests?
Qualifications
What do you need to be successful?
Minimum Requirements:
  • Bachelor's or equivalent work experience
  • Documented success driving revenue for a Home Services company
  • Ability to obtain the appropriate pesticide license within the first 90 days of employment (company paid)
  • Ability to work in the field independently and manage route-based assignments
  • 5-7 years: Multi-operational or sales management experience with a results-driven company
  • 5-7 years: P&L responsibility experience and an acute understanding of expense control strategies
  • 5-7 years: Demonstrated customer relations experience
  • 5-7 years: Experience with P&L management and business processes
  • 5-7 years: Operations or sales management experience with a results-driven company
  • 5-7 years: Proven ability to achieve profitable growth
  • 5-7 years: Mentoring, coaching, motivating and training

Preferred:
  • 2-5 years: Experience in a service industry or recurring revenue business
  • 2-5 years: Sales experience and/or sales management experience

Physical Demands / Working Environment:
We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws.
  • Safely use a ladder within the manufacturer's weight capacity
  • Lift and carry up to 50 lbs.
  • Safely access crawl spaces, attics, confined spaces, roof tops, etc.
  • Ability to work in all types of weather conditions

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

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