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Pbx Operator Jobs in Wisconsin (NOW HIRING)

Neenah Foundry

Melt Operator - 1st Shift (NFC)

Neenah, WI · On-site

$27.51/hr

The Melt role is a team-based position and plays a crucial role in the success of each molding line. This role is an entry-level opportunity and does not require any previous experience. However, you ...

Neenah Foundry

Melt Operator - 2nd Shift (NFC)

Neenah, WI · On-site

$27.51/hr

The Melt role is a team-based position and plays a crucial role in the success of each molding line. This role is an entry-level opportunity and does not require any previous experience. However, you ...

Neenah Foundry

Melt Operator - 3rd Shift (NFC)

Neenah, WI · On-site

$27.51/hr

The Melt role is a team-based position and plays a crucial role in the success of each molding line. This role is an entry-level opportunity and does not require any previous experience. However, you ...

TDS Telecom

Field Service Technician II

Madison, WI · On-site

Pole climbing and operating construction equipment is required. Locates, identifies and marks ... Key Systems/PBX, Centrex, Switch Maintenance, Voicemail, Special Circuits, Fiber Terminals ...

TDS Telecom

Field Service Technician II

Verona, WI · On-site

Pole climbing and operating construction equipment is required. Locates, identifies and marks ... Key Systems/PBX, Centrex, Switch Maintenance, Voicemail, Special Circuits, Fiber Terminals ...

TDS Telecom

Field Service Technician II

Waunakee, WI · On-site

Pole climbing and operating construction equipment is required. Locates, identifies and marks ... Key Systems/PBX, Centrex, Switch Maintenance, Voicemail, Special Circuits, Fiber Terminals ...

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Pbx Operator information

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$10

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$27

How much do pbx operator jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for pbx operator in Wisconsin is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $22.07 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

How do you become a Pbx operator?

To become a PBX operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx operator a stressful job?

Being a PBX operator can be moderately stressful due to the need to handle multiple calls efficiently and maintain clear communication. The job often requires attention to detail, good customer service skills, and the ability to work in a fast-paced environment, but it generally involves routine tasks with predictable schedules. Stress levels vary depending on the work environment and call volume.
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Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Wisconsin as of August 2026, with employment types broken down into 46% Full Time, 52% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $41,982 per year, or $20.2 per hour.

PBX OPERATOR

Baraboo, WI • On-site

Ho-Chunk Nation
Health Care and Social Assistance • 1 - 5K employees
Learn more about Ho-Chunk Nationexternal

$17.15/hr

Full-time

Re-posted 15 days ago

Ho-Chunk Nation rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Location: HCG WI DELLS
Department: HCG-WD Rooms
Summary:
POSITION OVERVIEW
Responsible for all incoming calls and assist callers with answers and direct callers to the appropriate department or guest rooms, which ultimately enhances every interaction for our guests and employees; customer service is our top priority for both internal and external guests.
MINIMUM QUALIFICATIONS
EDUCATION:
1. High School graduate or equivalent.
ESSENTIAL:
1. Must be bondable.
2. Must have dependable transportation.
EXPERIENCE:
1. Basic familiarity with the Microsoft Windows computer operating system environment.

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