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Pbx Operator Jobs in Ontario (NOW HIRING)

TWIN TIER HOSPITALITY

Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...

TWIN TIER HOSPITALITY

Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...

TWIN TIER HOSPITALITY

$10.50 - $11/hr

Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...

TWIN TIER HOSPITALITY

Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...

TWIN TIER HOSPITALITY

Inventory guest room keys according to policy and request re-keying as necessary. * Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator ...

Walker Industries

Operator

Burlington, ON · On-site

About the Job You may be a good fit as an Operator if you are organized, have situational awareness, and take special care to do a good job. You have the capacity to follow directives and fulfill ...

Morson Talent

Junior Operator/Lead Operator

White River, ON · On-site

$90K - $140K/yr

Lead Plant Operator Location: White River, ON Duration: Permanent Salary: $100,000 - $120,000 Interested in joining a growing infrastructure and renewable energy organization. We are looking for a ...

Nova Staffing Inc

Operator

Innisfil, ON · On-site

... operating and producing product within specified guidelines. - Performs minor adjustments to equipment in order to maintain specified consistency, viscosity or other product characteristics ...

DP World

Operator

Oakville, ON

CA$24.16/hr

DP World is looking for a dynamic individual who is ready to take on the exciting and rewarding challenge to be an Operator at our automotive sequencing warehouse, in Oakville, Ontario. In this ...

NAL Syncreon

Operator

Oakville, ON · On-site

CA$24.16/hr

DP World is looking for a dynamic individual who is ready to take on the exciting and rewarding challenge to be an Operator at our automotive sequencing warehouse, in Oakville, Ontario. In this ...

CARLISLE COMPANIES

Operator

Scarborough, ON · On-site

Assists Operators II & III on packaging and end-of-line work, and as needed. * Other duties as assigned RequiredKnowledge/Skills/Abilities: * Highly motivated with a good, sound work ethic. * Must ...

Cargill

Operator 2

Georgetown, ON · On-site

CA$26.68/hr

An Operator 2 is responsible for following the Production Schedule, operating a variety of chocolate chip making machinery, and other associated packaging systems which produce various sizes and ...

Sotera Health

Operator

Toronto, ON · On-site

Reporting to the Process Supervisor or Manager Operations, the Operator is responsible for monitoring the system which includes observing pressure, temperature and relative humidity measurements on ...

Nestle

Facility Operator

Toronto, ON · On-site

CA$49.50/hr

Facility Operator BUSINESS UNIT: Sterling Road Factory LOCATION: Toronto, Ontario REPORTS TO: Facilities Manager Position Summary Nestle Canada Confectionery is seeking a Facility Operator to join ...

IKO Industries, Inc

Operator 2

Brampton, ON · On-site

CA$30.10/hr

IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and ...

Colas

Facility Operator

Hamilton, ON

Position Overview In the position of Facility Operator your responsibilities will include, but not be limited to, manufacturing asphaltic products, loading/offloading trucks, preventative maintenance ...

Mativ Holdings, Inc.

Mixtruder Operator

Renfrew, ON

CA$23.34 - CA$24.06/hr

Mativ Renfrew is looking for Mixtruder Operators to join our production team! If you are willing and available to work 12hr rotating shifts (days/nights/weekends), and want an average of 14 days off ...

Acara Solutions

AT Operator

Burlington, ON

CA$22/hr

AT Operator Location: Burlington, ON Industry: Semiconductor Compensation: $22/hr. Schedule: Day and Afternoon Shift Your day to day as an Operator will consist of the following: * Performing ...

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All JobsPbx Operator JobsPbx Operator Jobs in Ontario

Pbx Operator information

See Ontario salary details

$9

$14

$20

How much do pbx operator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for pbx operator in Ontario is $14.21, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $16.11 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

How do you become a Pbx operator?

To become a PBX operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx operator a stressful job?

Being a PBX operator can be moderately stressful due to the need to handle multiple calls efficiently and maintain clear communication. The job often requires attention to detail, good customer service skills, and the ability to work in a fast-paced environment, but it generally involves routine tasks with predictable schedules. Stress levels vary depending on the work environment and call volume.
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Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Ontario as of August 2026, with employment types broken down into 40% Full Time, 57% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $29,552 per year, or $14.2 per hour.

Guest Service Agent

TWIN TIER HOSPITALITY

On-site

Full-time

Re-posted 22 days ago

Job description

POSITION SUMMARY
Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs.
ORGANIZATIONAL SCOPE:
Position is responsible for exceptional customer service in order to generate revenue.
ESSENTIAL FUNCTIONS

  • Handle guest registration and room assignments, accommodating special requests whenever possible. (10%)
  • Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. (16%)
  • Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner. (50%)
  • Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc. (21%)
  • Cancel room reservations according to procedures. (2%)
  • Walk customers in a professional and courteous manner according to procedures if full house or extenuating circumstance. (1%)
  • Show guests to room assisting them with their luggage. (45%)
  • Explain all hotel facilities, their location in the hotel, hours of operation, answer all questions about these facilities and other hotel questions. (15%)
  • Check luggage for hotel guests both for day and overnight. (15%)
    NON-ESSENTIAL FUNCTIONS
  • Inventory guest room keys according to policy and request re-keying as necessary.
  • Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator, and Reservationist.
  • Verify registration cards against computer to ensure accuracy of name, type of payment, rate, market segment.

Knowledge and Skills:

  • Education:High school education or equivalent experience.
  • Experience:Three months to one full year of employment in a related position with this company or other organization(s).
  • Skills and Abilities: Requires a working knowledge of the Front Desk aspect of TTH services, policies or operations and a general knowledge of the hotel. Working knowledge is generally learned on-the-job. Requires knowledge of and ability to operate computer equipment and the reservations system. Ability to read and speak English. Second language is preferred.
    No. Of employees supervised: None.
    Travel Required:None.
    Hours Required: 8 hour shift; scheduled days and times may vary based on need.
    Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.
    Must be able to lift up to 60 lbs. and push or pull a minimum of 120 lbs., of various sizes of luggage, packages, coolers and boxes.
    Bending/Kneeling Describe the type(s) of required bending and/or kneeling to include when, why and how often.
    Must be able to lift up to 60 lbs. and push or pull a minimum of 120 lbs., of various sizes of luggage, packages, coolers and boxes.
    Mobility Describe the type(s) of mobility required to include distances and % of time involved.
    Continually walking, standing, lifting or pulling, 90-95% of time, large step into van.
    Continuous Standing Describe the reasons to include time period and frequency.
    Continuous standing 95% of time.
    Climbing Stairs
    Up to approx. 120 steps 10% of 8 hour shift.
    Hearing: Moderate
    Explain: One-on-one communication with guests.
    Vision: Moderate
    Explain: Read reports, verify reservations, work with computers.
    Speech: Moderate
    Explain: One-on-one communications with guests.
    Literacy: Critical
    Explain: Read reports, reservations, analyze, investigate.
    Chemicals/Agents: Describe any chemicals/agents to include what they are, warnings and frequency of use.
    Brass/glass cleaner. No special handling required.
    Protective Clothing:
    None Required.
    Equipment Operation List type of equipment and frequency of use.
    Computer use 75%, telephone use 25%, computer printer 25%, calculator 10%, of shift.

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