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Pbx Operator Jobs in Iowa (NOW HIRING)

Cambrex

Pharma 3 Operator

Charles City, IA · On-site

$15.75 - $20.75/hr

Reporting to the shift supervisor, the Reactor Operator will be expected to successfully produce chemical and pharmaceutical products in our manufacturing environment. Responsibilities: Operate batch ...

Iowa Digestive Disease Center

Telephone operator

Clive, IA · On-site

$15.25 - $19/hr

Patient Services Representative (Telephone Operator) We are seeking two dependable, patient-focused Patient Services Representatives to support our telephone operations. This role is ideal for ...

Iowa Digestive Disease Center

Telephone operator

Clive, IA · On-site

$15.25 - $19/hr

Patient Services Representative (Telephone Operator) We are seeking two dependable, patient-focused Patient Services Representatives to support our telephone operations. This role is ideal for ...

Constellation Energy

Senior Reactor Operator

Davenport, IA · On-site

$159K - $191K/yr

Constellation is seeking Initial License Trainees (ILT) to become a licensed Senior Reactor Operator (SRO) supporting Quad Cities Nuclear Power Station located in Cordova, IL. Primary Purpose of ...

Constellation Energy

Senior Reactor Operator

Davenport, IA · On-site

$159K - $191K/yr

Constellation is seeking Initial License Trainees (ILT) to become a licensed Senior Reactor Operator (SRO) supporting Quad Cities Nuclear Power Station located in Cordova, IL. Primary Purpose of ...

Constellation Energy

Senior Reactor Operator

Clinton, IA · On-site

$159K - $191K/yr

Constellation is seeking Initial License Trainees (ILT) to become a licensed Senior Reactor Operator (SRO) supporting Quad Cities Nuclear Power Station located in Cordova, IL. Primary Purpose of ...

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All JobsPbx Operator JobsPbx Operator Jobs in Iowa

Pbx Operator information

See Iowa salary details

$10

$18

$25

How much do pbx operator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for pbx operator in Iowa is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $20.53 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

How do you become a Pbx operator?

To become a PBX operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx operator a stressful job?

Being a PBX operator can be moderately stressful due to the need to handle multiple calls efficiently and maintain clear communication. The job often requires attention to detail, good customer service skills, and the ability to work in a fast-paced environment, but it generally involves routine tasks with predictable schedules. Stress levels vary depending on the work environment and call volume.
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Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Iowa as of August 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,067 per year, or $18.8 per hour.

Pharma 3 Operator

Charles City, IA • On-site

Cambrex
Pharmaceutical and Medicine Manufacturing • 1 - 5K employees
Learn more about Cambrexexternal

$15.75 - $20.75/hr

Full-time

Medical, Life, Retirement

Re-posted 10 days ago

Cambrex rating

8.1

Company rating: 8.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Company Information

You Matter to Cambrex.

Cambrex is a leading global contract development and manufacturing organization (CDMO) that provides drug substance development and manufacturing across the entire drug lifecycle, as well as comprehensive analytical and IND enabling services. 

With over 40 years of experience and a team of 2,000 experts servicing global clients from North America and Europe, Cambrex offers a range of specialized drug substance technologies and capabilities, including continuous flow, controlled substances, liquid-phase peptide synthesis, solid-state science, material characterization, and highly potent APIs.

Your Work Matters.

At Cambrex, we strive to build a culture where all colleagues have the opportunity to:

  • engage in work that matters to our customers and the patients they serve
  • learn new skills and enjoy new experiences in an engaging and safe environment
  • strengthen connections with coworkers and the community

We're committed to attracting and nurturing a passionate team of valued professionals in our fast-paced and growing company.  We offer a competitive benefits package that includes healthcare, life insurance, planning for retirement, and more!

Your Future Matters.

Known for our customer-focused scientific and manufacturing excellence, as well as our strong commitment to quality and safety, we offer a range of career and growth opportunities across our global network of locations. Together with our customers, we aim to improve the quality of life for patients around the world. Start a career where You Matter by applying today!

Overview:

Reporting to the shift supervisor, the Reactor Operator will be expected to successfully produce chemical and pharmaceutical products in our manufacturing environment. 

Responsibilities:

Operate batch and continuous type reactors, high pressure reactors, centrifuges, filters, solvent distillation equipment and supporting equipment involved in testing, all according to designated procedures. 

  • Monitor the equipment; setting controls on valves, vacuums, pumps, pressures, etc., according to designated procedures to achieve desired results. 
  • Monitors the process variables and makes process control adjustments to maintain the proper process control. Use manual and computer-controlled devices to monitor and control the process. 
  • Clean all equipment used (boil, scrape or scrub out) following designated procedures. 
  • Assist in training new Pharma Reactor Operators. 
  • Drum compounds and hazardous waste; label according to set standards; transport to assigned areas. 
  • Assure area is kept clean and all precautions are taken to prevent environmental spills and control discharge to WWTP at acceptable limits. 
  • Interpret results and monitor processes using computer-controlled devices. 
  • Responsible for safe handling of hazardous materials including loading/unloading trucks, processing, packaging and cleanup of equipment. 
  • Responsible for completion of all operation log books in Pharma area. 
  • Troubleshoot production line and equipment problems in a safe and effective manner. 
  • Assist lab personnel with implementing new processes or process changes 
  • Complete line entry, confined space, and hot work permits.
  • Assist in writing and updating process procedures and SOP's. 
  • Adhere to all EPA, FDA and cGMP regulations as they relate to the operation of the chemical production facility. 
  • Take samples for in-process and Quality Control analysis. 
  • Perform laboratory tests on process samples and act on results. 
  • Assume duties of Reactor Operator Chem I/II
Qualifications / Skills:
  • Good communication skills, both oral and written
  • Strong mechanical aptitude/knowledge
Education, Experience, and Licensing Requirements: (Text Only)- High School Diploma or equivalent - 3 or more years of experience in a manufacturing environment or related businessEmployment Type: FULL_TIME

What Cambrex employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Cambrex

Sourced by ZipRecruiter

Industry

Pharmaceutical and medicine manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

East Rutherford, NJ, US

Year founded

1981

Social media

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