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Pbx Operator Jobs in Colorado (NOW HIRING)

Auberge Collection

Call Center Agent

Aspen, CO

$23/hr

Our on property Call Center Agent (PBX Operator) is responsible for being the central hub of communication by answering incoming calls and routing them to the appropriate department. Job Duties ...

Auberge Collection

Call Center Agent

Aspen, CO · On-site

$23/hr

Our on property Call Center Agent (PBX Operator) is responsible for being the central hub of communication by answering incoming calls and routing them to the appropriate department. Job Duties ...

Auberge Collection

Call Center Agent

Aspen, CO · On-site

$23/hr

Our on property Call Center Agent (PBX Operator) is responsible for being the central hub of communication by answering incoming calls and routing them to the appropriate department. Job Duties ...

Bass Pro Shops

Switchboard Sales Operator

Thornton, CO · On-site

$15.16 - $17.75/hr

The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk ... Ability to operate computerized Point of Sale register system and computerized PBX system TRAVEL ...

Penn Entertaiment

Front Desk & PBX Clerk

Black Hawk, CO · On-site

$13.75 - $17/hr

Maintains an operating bank, renders bills and issues change. * Provides reservations for Casino/Hotel guests which includes airline, restaurants, and special events both on and off the property.

Ameristar

Front Desk & PBX Clerk

Black Hawk, CO · On-site

$20 - $21/hr

Maintains an operating bank, renders bills and issues change. * Provides reservations for Casino/Hotel guests which includes airline, restaurants, and special events both on and off the property.

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Showing results 21-40

All JobsPbx Operator JobsPbx Operator Jobs in Colorado

Pbx Operator information

See Colorado salary details

$11

$21

$29

How much do pbx operator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for pbx operator in Colorado is $21.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.98 per hour, depending on experience, location, and employer.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

How do I become a Pbx operator?

To become a PBX operator, candidates typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required. Some employers may prefer candidates with previous experience in call centers or administrative roles.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.
More about Pbx Operator jobs
What job categories do people searching Pbx Operator jobs in Colorado look for? The top searched job categories for Pbx Operator jobs in Colorado are:
What cities in Colorado are hiring for Pbx Operator jobs? Cities in Colorado with the most Pbx Operator job openings:
What are popular job titles related to Pbx Operator jobs in CO? For Pbx Operator jobs in CO, the most frequently searched job titles are:
Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Colorado as of July 2026, with employment types broken down into 44% Full Time, 54% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,736 per year, or $21 per hour.

Call Center Agent

Auberge Collection

Aspen, CO

$23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Company Description

Hotel Jerome has been the social hub of Aspen since its opening in 1889 at the height of the town's silver boom, known as the place where all great stories were born and are told. As the only Aspen hotel to survive the silver crash, the long pre-ski-resort winters, and the Depression, we've seen cowboys ride through our doors, 10th Mountain Division soldiers gather round over pints after training on the slopes, and Hunter S. Thompson holding court during his run for sheriff. You can't experience Aspen, without experiencing Jerome.

The targeted compensation wage for this full time year round, non-exempt position is $23/hr. 

Job Description

Our on property Call Center Agent (PBX Operator) is responsible for being the central hub of communication by answering incoming calls and routing them to the appropriate department.

Job Duties include:

  • Provide prompt, courteous and efficient handling of all incoming calls, keep track of guests' requests, and follow up to ensure satisfactory service and assistance for outgoing calls. 
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Receive, record, and relay messages accurately, completely, and legibly. 
  • Contact appropriate individuals or departments (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest calls, requests, or problems.
  • Answer, record, and process all guest calls, requests, questions, or concerns. 
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
  • Address guests' service needs in a professional, positive, and timely manner.  Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
  • Thank guests with genuine appreciation and provide a fond farewell.
  • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
  • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
  • Monitor busy or unanswered lines, check back with callers on hold to update status and offer to take a message.
  • Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
  • Thoroughly understand safety procedures and have numbers to the Police, Fire, and Telephone Repair departments.
Qualifications
  • 1 year experience in same or similar role.
  • Ability to clearly and pleasantly communicate in English, both orally and in writing.
  • Ability to perform assigned duties with attention to detail .
  • Ability to interact in a polite, professional, and engaging manner.
  • Experience in a luxury environment is preferred.

Benefits Package

The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Apply and explore more career opportunities through the Auberge Collection career page. The application deadline for this role is September 1st, 2026. However, this position is often required year-round, and it's probable that it will be reposted in the future.

Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit www.friedkin.com

Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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