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Pbx Operator Switchboard Operator Jobs in Virginia

UVA Health

Switchboard Operator

Manassas, VA

$16 - $21.65/hr

Switchboard Operator Job Code: TE5588 Schedule: 18 hours weekly; Sunday 8a-2p, Monday, Tuesday and Friday: 12pm-4pm ABOUT US We are ushering in a new era of healthcare where achieving good health is ...

Chippenham Hospital

PBX Operator PRN

Mechanicsville, VA · On-site

$13 - $15.60/hr

Introduction Do you have the PRN career opportunities as a(an) PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join Chippenham Hospital which is part ...

Chippenham Hospital

PBX Operator PRN

Tuckahoe, VA · On-site

$13 - $15.60/hr

Introduction Do you have the PRN career opportunities as a(an) PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join Chippenham Hospital which is part ...

Chippenham Hospital

PBX Operator PRN

Richmond, VA · On-site

$13 - $15.60/hr

Introduction Do you have the PRN career opportunities as a(an) PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join Chippenham Hospital which is part ...

TMPC Inc

Telephone/Switchboard Operator

Salem, VA

$14.50 - $18.50/hr

Telephone/Switchboard Operator * Location: Salem VA, United States of America * Citizenship Required:United States Citizenship * Clearance Type: Background * Telecommute:NO * Shift:1st and 2nd Shift ...

TMPC

Telephone/Switchboard Operator

Hampton, VA · On-site

$14.50 - $18.25/hr

Telephone/Switchboard Operator * Location: Hampton, VA, United States of America * Citizenship Required: United States Citizenship * Clearance Type: Background * Telecommute: NO * Shift: 1st Shift ...

TMPC

Telephone/Switchboard Operator

Salem, VA · On-site

$14.50 - $18.50/hr

Telephone/Switchboard Operator * Location: Salem VA, United States of America * Citizenship Required: United States Citizenship * Clearance Type: Background * Telecommute: NO * Shift: 1st and 2nd ...

TMPC Inc

Telephone/Switchboard Operator

Salem, VA · On-site

$14.50 - $18.50/hr

Telephone/Switchboard Operator * Location: Salem VA, United States of America * Citizenship Required: United States Citizenship * Clearance Type: Background * Telecommute: NO * Shift: 1st and 2nd ...

TMPC Inc

Telephone/Switchboard Operator

Hampton, VA · On-site

$14.50 - $18.25/hr

Telephone/Switchboard Operator * Location: Hampton, VA, United States of America * Citizenship Required: United States Citizenship * Clearance Type: Background * Telecommute: NO * Shift: 1st Shift ...

TMPC Inc

Telephone/Switchboard Operator

Hampton, VA

$14.50 - $18.25/hr

Telephone/Switchboard Operator * Location:Hampton, VA, United States of America * Citizenship Required:United States Citizenship * Clearance Type: Background * Telecommute:NO * Shift:1st Shift ...

Heihotels

About Us Join Team Whitley! Located right in the heart of Buckhead with convenient access to the highway and two Marta Train stations, the Whitley has an awe-inspiring view of the city skyline.

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All JobsPbx Operator Switchboard Operator JobsPbx Operator Switchboard Operator Jobs in Virginia

Pbx Operator Switchboard Operator information

See Virginia salary details

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How much do pbx operator switchboard operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for pbx operator switchboard operator in Virginia is $15.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.79 per hour, depending on experience, location, and employer.

What is a PBX operator switchboard operator?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

What are some common challenges faced by PBX operator switchboard operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a PBX operator switchboard operator?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.

What are popular job titles related to Pbx Operator Switchboard Operator jobs in Virginia?

For Pbx Operator Switchboard Operator jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Pbx Operator Switchboard Operator jobs in Virginia look for?

The top searched job categories for Pbx Operator Switchboard Operator jobs in Virginia are:

What cities in Virginia are hiring for Pbx Operator Switchboard Operator jobs?

Cities in Virginia with the most Pbx Operator Switchboard Operator job openings:

Pbx Operator Switchboard Operator jobs near you
Infographic showing various Pbx Operator Switchboard Operator job openings in Virginia as of August 2026, with employment types broken down into 52% Full Time, 46% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $33,026 per year, or $15.9 per hour.

Switchboard Operator

UVA Health

Manassas, VA

$16 - $21.65/hr

Full-time

Re-posted 21 days ago

UVA Health rating

7.1

Company rating: 7.1 out of 10

Based on 184 frontline employees who took The Breakroom Quiz

380th of 887 rated healthcare providers

Job description

Switchboard OperatorJob Code: TE5588 

Schedule: 18 hours weekly; Sunday 8a-2p, Monday, Tuesday and Friday: 12pm-4pm

 ABOUT US

We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health system, we are committed to caring for the whole person by building meaningful connections with our patients in the local setting of UVA Health's community hospitals, outpatient locations, and provider offices. By combining our team's talent and expertise, the breadth of capabilities across the entire UVA Health system, and our dedication to community wellness, we are bringing expert care close to home. As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people's lives every day.
 

JOB TYPE

Classification: Non Exempt

Supervises Positions:

JOB SUMMARY

Operates computerized switchboard console, monitors fire panel, and implements all emergency procedures.

QUALIFICATIONS

Education: High School Diploma or GED required.

Experience: Minimum of 1 year of experience as switchboard operator preferred. Refer to the Life Support Training Policy for additional details.

Licensure: N/A

Additional Skills/Requirements Required: Must be able to communicate effectively with people of diverse backgrounds and all levels of authority. Ability to maintain confidentiality. Must be flexible and able to respond to changing priorities in a fast-paced environment. Manual dexterity necessary to operate computerized switchboard console and keyboard. Ability to work alone during day, evening, and night. Ability to see and read. Must possess a clear, pleasant, and professional telephone voice and manner. Ability to hear and understand phone calls.

Additional Skills/Requirements Preferred: N/A

Competencies

  • Communication: Communicates effectively with people of diverse backgrounds and all levels of authority.
    • Provides communication and updates to patients and guests and ensures their needs are being met, when applicable.
    • Responds quickly and properly to irregular and emergency situations.

The incumbent may be asked to perform additional duties as assigned.

PHYSICAL DEMANDS

Physical Demand Code: Medium to Heavy Physical Demand: The job requires constant standing, frequently walking, and bending/stooping. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull 100 lbs. For any weight over 35 lbs., use Safe Handling Equipment. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Community Health.

OTHER

  • May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes

  • On call responsibilities as directed: Yes

  • Ability to travel between campus buildings, remote facilities, and out of town as needed: No

The base compensation range for this role is $16.00 - $21.65 hourly.
 

Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.  Please note that the pay range does not include any applicable incentive compensation programs such as shift differentials, clinical ladders, and other incentives that may be available for those in eligible positions.

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