They verify insurance, collect payments, support billing needs, and ensure all required paperwork is completed and organized. They facilitate communication with families and referral sources as ...
They verify insurance, collect payments, support billing needs, and ensure all required paperwork is completed and organized. They facilitate communication with families and referral sources as ...
$23.50 - $28.80/hr
As a Customer Care Specialist II on our Payment Support team, you will be the driving force behind ... Solve sophisticated transactional discrepancies by leveraging data within AppFolio's payments ...
As a Customer Care Specialist II on our Payment Support team, you will be the driving force behind ... Solve sophisticated transactional discrepancies by leveraging data within AppFolio's payments ...
Quick apply
As a Customer Care Specialist II on our Payment Support team, you will be the driving force behind ... Solve sophisticated transactional discrepancies by leveraging data within AppFolio's payments ...
$23.50 - $28.80/hr
As a Customer Care Specialist II on our Payment Support team, you will be the driving force behind ... Solve sophisticated transactional discrepancies by leveraging data within AppFolio's payments ...
Customer Care Specialist II - Payment Support
$23.50 - $28.80/hr
As a Customer Care Specialist II on our Payment Support team, you will be the driving force behind ... Solve sophisticated transactional discrepancies by leveraging data within AppFolio's payments ...
Customer Care Specialist II - Payment Support
$23.50 - $28.80/hr
As a Customer Care Specialist II on our Payment Support team, you will be the driving force behind ... Solve sophisticated transactional discrepancies by leveraging data within AppFolio's payments ...
As a Customer Care Specialist II on our Payment Support team, you will be the driving force behind ... Solve sophisticated transactional discrepancies by leveraging data within AppFolio's payments ...
Quick apply
As a Customer Care Specialist II on our Payment Support team, you will be the driving force behind ... Solve sophisticated transactional discrepancies by leveraging data within AppFolio's payments ...
The ChoicePay Team Lead is responsible for managing a team of payment support specialists, including setting performance expectations, providing coaching and development, conducting performance ...
The ChoicePay Team Lead is responsible for managing a team of payment support specialists, including setting performance expectations, providing coaching and development, conducting performance ...
ChoicePay Support Specialist Lead
Columbus, OH · On-site +1
The ChoicePay Team Lead is responsible for managing a team of payment support specialists, including setting performance expectations, providing coaching and development, conducting performance ...
ChoicePay Support Specialist Lead
Columbus, OH · On-site +1
The ChoicePay Team Lead is responsible for managing a team of payment support specialists, including setting performance expectations, providing coaching and development, conducting performance ...
They verify insurance, collect payments, support billing needs, and ensure all required paperwork is completed and organized. They facilitate communication with families and referral sources as ...
They verify insurance, collect payments, support billing needs, and ensure all required paperwork is completed and organized. They facilitate communication with families and referral sources as ...
You'll serve as a trusted payments expert and advisor-helping close deals, win back lost business ... Join partner calls as needed to provide payment expertise, support negotiations, and help merchants ...
You'll serve as a trusted payments expert and advisor-helping close deals, win back lost business ... Join partner calls as needed to provide payment expertise, support negotiations, and help merchants ...
... entry, payment processing, and collections follow-up. - Assist with monthly closing by preparing journal entries, reconciliations, and supporting documentation. - Maintain accurate and up-to-date ...
Quick apply
... entry, payment processing, and collections follow-up. - Assist with monthly closing by preparing journal entries, reconciliations, and supporting documentation. - Maintain accurate and up-to-date ...
Accounting Clerk
Gadsden, AL · On-site
$15.50 - $20/hr
Communicate with vendors and internal departments regarding billing and payments. * Support month-end and year-end closing processes. * Adhere to company policies and accounting principles to ...
Accounting Clerk
Gadsden, AL · On-site
$15.50 - $20/hr
Communicate with vendors and internal departments regarding billing and payments. * Support month-end and year-end closing processes. * Adhere to company policies and accounting principles to ...
Accounting/Finance Associates
Fort Lee, NJ · On-site
$50K - $100K/yr
... payment processing, and * collections follow-up. * - Assist with monthly closing by preparing journal entries, reconciliations, and supporting * documentation. * - Maintain accurate and up-to-date ...
Accounting/Finance Associates
Fort Lee, NJ · On-site
$50K - $100K/yr
... payment processing, and * collections follow-up. * - Assist with monthly closing by preparing journal entries, reconciliations, and supporting * documentation. * - Maintain accurate and up-to-date ...
Accounting Clerk
$15.50 - $20/hr
Communicate with vendors and internal departments regarding billing and payments. * Support month-end and year-end closing processes. * Adhere to company policies and accounting principles to ...
Accounting Clerk
$15.50 - $20/hr
Communicate with vendors and internal departments regarding billing and payments. * Support month-end and year-end closing processes. * Adhere to company policies and accounting principles to ...
You'll serve as a trusted payments expert and advisor-helping close deals, win back lost business ... Join partner calls as needed to provide payment expertise, support negotiations, and help merchants ...
You'll serve as a trusted payments expert and advisor-helping close deals, win back lost business ... Join partner calls as needed to provide payment expertise, support negotiations, and help merchants ...
... entry, payment processing, and collections follow-up. - Assist with monthly closing by preparing journal entries, reconciliations, and supporting documentation. - Maintain accurate and up-to-date ...
... entry, payment processing, and collections follow-up. - Assist with monthly closing by preparing journal entries, reconciliations, and supporting documentation. - Maintain accurate and up-to-date ...
Accounting Clerk
$15 - $19.50/hr
Communicate with vendors and internal departments regarding billing and payments. * Support month-end and year-end closing processes. * Adhere to company policies and accounting principles to ...
Quick apply
Accounting Clerk
$15 - $19.50/hr
Communicate with vendors and internal departments regarding billing and payments. * Support month-end and year-end closing processes. * Adhere to company policies and accounting principles to ...
Accounts Receivable Associate
$17.50 - $22.75/hr
Prepare and process invoices, payments. * Support the finance team in conducting audits and resolving discrepancies. * Maintain organized records of financial transactions and relevant documents.
Accounts Receivable Associate
$17.50 - $22.75/hr
Prepare and process invoices, payments. * Support the finance team in conducting audits and resolving discrepancies. * Maintain organized records of financial transactions and relevant documents.
Accounts Receivable Associate
$17.50 - $22.75/hr
Prepare and process invoices, payments. * Support the finance team in conducting audits and resolving discrepancies. * Maintain organized records of financial transactions and relevant documents.
Accounts Receivable Associate
$17.50 - $22.75/hr
Prepare and process invoices, payments. * Support the finance team in conducting audits and resolving discrepancies. * Maintain organized records of financial transactions and relevant documents.
Document Control Clerk (Payments)
$18.25 - $24.75/hr
Document Control Clerk (Payments) Overview We are seeking Document Control Clerks to support federal financial operations within a high-volume, time-sensitive environment. This role focuses on ...
Document Control Clerk (Payments)
$18.25 - $24.75/hr
Document Control Clerk (Payments) Overview We are seeking Document Control Clerks to support federal financial operations within a high-volume, time-sensitive environment. This role focuses on ...
Payments Support information
See salary details
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
How much do payments support jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for payments support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.
What is payments support?
Payments Support refers to professionals or teams responsible for assisting customers and businesses with issues related to processing, receiving, or sending payments. They handle inquiries about payment failures, transaction disputes, refunds, and account reconciliations, ensuring that all payment-related activities run smoothly. Payments Support specialists often work with various payment platforms, banks, and internal systems to troubleshoot and resolve any payment issues. Their role is essential for maintaining customer satisfaction and the integrity of financial operations.
What are the key skills and qualifications needed to thrive as a payments support professional, and why are they important?
To excel as a Payments Support professional, you need strong analytical skills, attention to detail, and a background in finance or banking, often supported by relevant education or experience. Familiarity with payment processing systems, reconciliation tools, and knowledge of compliance standards like PCI DSS is typically required. Excellent problem-solving, communication, and customer service skills help you resolve payment issues efficiently and maintain positive client relationships. These abilities ensure accurate transaction handling, regulatory compliance, and high levels of customer satisfaction in a fast-paced financial environment.
How does a payments support professional typically collaborate with other departments to resolve complex payment issues?
Payments Support professionals often work closely with departments such as finance, compliance, and IT to resolve complex payment issues. For example, they may coordinate with finance teams to investigate discrepancies, consult compliance for regulatory concerns, and liaise with IT to troubleshoot technical problems. This cross-functional collaboration ensures timely and accurate resolution of customer inquiries or transaction errors, which is vital for maintaining customer trust and operational efficiency. Effective communication and a proactive approach to problem-solving are key to success in this collaborative environment.
What is the difference between Payments Support vs Payments Analyst?
| Aspect | Payments Support | Payments Analyst |
|---|---|---|
| Required Credentials | Basic financial or customer service certifications, relevant experience | Financial certifications, analytical skills, sometimes a degree in finance or related field |
| Work Environment | Customer service centers, support teams, back-office operations | Financial institutions, corporate finance departments, data analysis teams |
| Employer & Industry Usage | Payment processing companies, banks, fintech firms | Financial institutions, payment service providers, banks |
| Common Search & Comparison | Customer support roles in payments | Financial data analysis in payments |
Payments Support primarily focuses on assisting customers with payment issues, troubleshooting, and resolving transaction problems. Payments Analysts analyze payment data, identify trends, and improve payment processes. While both roles involve payments, Payments Support emphasizes customer service, whereas Payments Analysts focus on data analysis and process optimization.
More about Payments Support jobs
What cities are hiring for Payments Support jobs?
Cities with the most Payments Support job openings:
What states have the most Payments Support jobs?
States with the most job openings for Payments Support jobs include:
What job categories do people searching Payments Support jobs look for?
The top searched job categories for Payments Support jobs are:
Administrative Support - Wellness Program
Philadelphia, PA • On-site
Other
Re-posted 7 days ago
Job description
About the Organization
Our services are designed to be holistic, geographically accessible, culturally sensitive, and coordinated with other related service systems, both formal and informal. Community Council has a long history of providing mental health services to Philadelphia residents and is one of the City of Philadelphia's original 12 Base Service Units. We provide a range of mental health and substance abuse direct services and case management. The organization has a diverse staff of 200 that deliver evidenced based services in a culturally competent manner.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
GENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES:
The role of Administrative Support is to greet clients, manage phone calls, schedule appointments, and maintain accurate records in the EHR system. They verify insurance, collect payments, support billing needs, and ensure all required paperwork is completed and organized. They facilitate communication with families and referral sources as permitted, assist clinicians with documentation needs, and help maintain smooth daily clinic operations by tracking attendance and updating consents. They provide professional, trauma-informed customer service while protecting client confidentiality and adhering to all HIPAA and age
ESSENTIAL CORE FUNCTIONS AND RESPONSIBILITIES
NOTE: this position is 100% on site. Monday- Friday 9-5
Location
Community Council
Number of Openings
1
Full-Time/Part-Time
Full-Time
Category
Administration
Salary/Sign-on bonus
Close Date
Created By
Donna Mims
Number Filled
0
Exempt/Non-Exempt
Non-Exempt
Hiring Manager(s)
Sharon Johnson
Open Date
7/14/2026
This position is currently accepting applications.
Our services are designed to be holistic, geographically accessible, culturally sensitive, and coordinated with other related service systems, both formal and informal. Community Council has a long history of providing mental health services to Philadelphia residents and is one of the City of Philadelphia's original 12 Base Service Units. We provide a range of mental health and substance abuse direct services and case management. The organization has a diverse staff of 200 that deliver evidenced based services in a culturally competent manner.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
GENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES:
The role of Administrative Support is to greet clients, manage phone calls, schedule appointments, and maintain accurate records in the EHR system. They verify insurance, collect payments, support billing needs, and ensure all required paperwork is completed and organized. They facilitate communication with families and referral sources as permitted, assist clinicians with documentation needs, and help maintain smooth daily clinic operations by tracking attendance and updating consents. They provide professional, trauma-informed customer service while protecting client confidentiality and adhering to all HIPAA and age
ESSENTIAL CORE FUNCTIONS AND RESPONSIBILITIES
- Regularly communicates and collaborates with all agency programs who have identified potential consumers in need of mental health services.
- Process all referrals for children services
- Responsible for running EVS to check eligibility and then registering the client in Credible as well as updating the contacts section.
- Assist with scheduling the intake appointment.
- Contacts family via telephone as well as mail correspondents concerning the evaluation appointment.
- Coordinate with program directors and inform them of any scheduled evaluation for consumers with in their program.
- Coordinate with the transportation department to ensure clients are set for transportation to and from the evaluation.
- Ensure consumers are enrolled properly (with updated and current information) in the Credible system.
- Schedule the evaluations for no shows as well as contact the family.
- All other duties as required.
- Complete all recommendations CBR/CBE (except outside agencies)
- Complete CBH Packets
- Complete weekly late note reports
- Complete monthly credible reports
- Scan treatment plan signature pages
- Resolve all Insurance issues(contact parents
- High School Diploma
- Excellent Customer serbive skills
- Two years of verified experience in the Health System.
- Previous experience in the re-authorization / packet management processes preferable.
- Knowledge of Credible billing system.
- Candidate must have effective communication skills and an ability to form a trusting relationship with children/ adolescents, families, school administration, colleagues, co-workers and other agencies.
NOTE: this position is 100% on site. Monday- Friday 9-5
Location
Community Council
Number of Openings
1
Full-Time/Part-Time
Full-Time
Category
Administration
Salary/Sign-on bonus
Close Date
Created By
Donna Mims
Number Filled
0
Exempt/Non-Exempt
Non-Exempt
Hiring Manager(s)
Sharon Johnson
Open Date
7/14/2026
This position is currently accepting applications.