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Payments Support Jobs in Washington (NOW HIRING)

Hitachi, Ltd.

Accounts Receivable Analyst

Washington, DC · On-site

$27.25 - $34.50/hr

Enter customer deposits into the ERP system. (ACH, checks, cash, credit card payments). * Support the credit review of potential and existing customers. * Answer customer and internal inquiries ...

Gastro Health

Patient Relations Representative

Annapolis, MD · On-site

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Research & assist patients with questions regarding balances including collecting applicable payments. * Support the care center in areas to include assisting with record requests, managing the fax ...

Gastro Health

Patient Relations Representative

Annapolis, MD · On-site

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Research & assist patients with questions regarding balances including collecting applicable payments. * Support the care center in areas to include assisting with record requests, managing the fax ...

Gastro Health

Patient Relations Representative

Annapolis, MD · On-site

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Research & assist patients with questions regarding balances including collecting applicable payments. * Support the care center in areas to include assisting with record requests, managing the fax ...

Gastro Health

Patient Relations Representative

Annapolis, MD · On-site

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Research & assist patients with questions regarding balances including collecting applicable payments. * Support the care center in areas to include assisting with record requests, managing the fax ...

Amazon

Communications Manager, Payments

Arlington, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Amazon Payments is at the forefront of innovation-building products and experiences that power how ... supporting C-suite executives or senior leadership in fast-paced, high-visibility environments ...

Aramark

Administrative Support Worker Lead

Washington, DC · On-site

$27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Escalate unresolved payment issues in accordance with company policies. Financial Reconciliation ... Support premium client retention through professional, responsive service. Event Billing ...

HyTechPro

Membership Support Professional II

Germantown, MD · On-site

$17.25 - $22/hr

Essential Functions: 1. Provide industry-leading customer care,member assistance, and payment support by asking probing questions, activelylistening, building rapport, demonstrating respect, being ...

Leap

Payments Operations Specialist

Columbia, MD

Support payments optimization efforts: analyze BPS, effective rates, interchange, ACH economics, and vendor pricing to identify trends and flag cost reduction opportunities to the Head of FinTech

Aramark

Administrative Support Worker Lead

Washington, DC · On-site

$27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... payment reconciliation, and account management. This role ensures the timely collection of ... final payment, supporting operational efficiency and revenue integrity. Compensation Data ...

Aramark

Administrative Support Worker Lead

Washington, DC · On-site

$27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... payment reconciliation, and account management. This role ensures the timely collection of ... final payment, supporting operational efficiency and revenue integrity. Compensation Data ...

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Showing results 1-20

All JobsPayments Support JobsPayments Support Jobs in Washington

Payments Support information

What is payments support?

Payments Support refers to professionals or teams responsible for assisting customers and businesses with issues related to processing, receiving, or sending payments. They handle inquiries about payment failures, transaction disputes, refunds, and account reconciliations, ensuring that all payment-related activities run smoothly. Payments Support specialists often work with various payment platforms, banks, and internal systems to troubleshoot and resolve any payment issues. Their role is essential for maintaining customer satisfaction and the integrity of financial operations.

What are the key skills and qualifications needed to thrive as a payments support professional, and why are they important?

To excel as a Payments Support professional, you need strong analytical skills, attention to detail, and a background in finance or banking, often supported by relevant education or experience. Familiarity with payment processing systems, reconciliation tools, and knowledge of compliance standards like PCI DSS is typically required. Excellent problem-solving, communication, and customer service skills help you resolve payment issues efficiently and maintain positive client relationships. These abilities ensure accurate transaction handling, regulatory compliance, and high levels of customer satisfaction in a fast-paced financial environment.

How does a payments support professional typically collaborate with other departments to resolve complex payment issues?

Payments Support professionals often work closely with departments such as finance, compliance, and IT to resolve complex payment issues. For example, they may coordinate with finance teams to investigate discrepancies, consult compliance for regulatory concerns, and liaise with IT to troubleshoot technical problems. This cross-functional collaboration ensures timely and accurate resolution of customer inquiries or transaction errors, which is vital for maintaining customer trust and operational efficiency. Effective communication and a proactive approach to problem-solving are key to success in this collaborative environment.

What is the difference between Payments Support vs Payments Analyst?

AspectPayments SupportPayments Analyst
Required CredentialsBasic financial or customer service certifications, relevant experienceFinancial certifications, analytical skills, sometimes a degree in finance or related field
Work EnvironmentCustomer service centers, support teams, back-office operationsFinancial institutions, corporate finance departments, data analysis teams
Employer & Industry UsagePayment processing companies, banks, fintech firmsFinancial institutions, payment service providers, banks
Common Search & ComparisonCustomer support roles in paymentsFinancial data analysis in payments

Payments Support primarily focuses on assisting customers with payment issues, troubleshooting, and resolving transaction problems. Payments Analysts analyze payment data, identify trends, and improve payment processes. While both roles involve payments, Payments Support emphasizes customer service, whereas Payments Analysts focus on data analysis and process optimization.

What are popular job titles related to Payments Support jobs in Washington?

For Payments Support jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Payments Support jobs in Washington look for?

The top searched job categories for Payments Support jobs in Washington are:

What cities in Washington are hiring for Payments Support jobs?

Cities in Washington with the most Payments Support job openings:

Payments Support jobs near you

Document Control Clerk (Payments)

Ryde Technologies, LLC

Washington, DC • On-site

$18.25 - $24.75/hr

Full-time

Re-posted 22 days ago

Job description

Document Control Clerk (Payments)

Overview

We are seeking Document Control Clerks to support federal financial operations within a high-volume, time-sensitive environment. This role focuses on document intake, invoice tracking, voucher processing, and payment support activities while ensuring compliance with federal regulations and internal controls.

The ideal candidate is detail-oriented, organized, and experienced in handling financial documentation and payment workflows within a structured environment.

Key Responsibilities

Document Processing and Control

  • Receive, log, and track commercial invoices, IPAC transactions, and related payment documents within financial systems to ensure auditability and proper tracking
  • Route and monitor vouchers and supporting documentation through workflow systems to obtain required approvals
  • Enter and maintain accurate invoice and payment data, including receipt dates, amounts, accounting details, and payment terms
  • Identify and document discrepancies or missing information in invoice submissions; coordinate with vendors and internal stakeholders to resolve issues

Voucher Support and Payment Processing

  • Review invoices and payment documentation for accuracy, completeness, and compliance with contractual and regulatory requirements
  • Verify that goods and services have been delivered, costs are allowable, and payment details are correct prior to processing
  • Assist with payment processing activities, including tracking disbursements and supporting documentation

Compliance and Financial Reconciliation

  • Support compliance with the Prompt Payment Act (PPA) by tracking invoice timelines and assisting with interest penalty calculations when applicable
  • Maintain organized physical and electronic records to support audits, reporting requirements, and contract closeouts
  • Assist with reconciliation of payment records and coordination of payment-related inquiries, including stop-payments and check status requests

Communication and Workflow Coordination

  • Communicate professionally with vendors, project staff, and stakeholders regarding invoice status, documentation requirements, and payment timelines
  • Manage multiple assignments simultaneously while meeting strict deadlines in a fast-paced environment
  • Adhere to established internal controls and maintain confidentiality of sensitive financial and vendor information

Qualifications

Clearance Requirement

  • Ability to obtain and maintain a Public Trust clearance

Education and Experience

  • High School Diploma or GED with at least 3 years of experience supporting payment processing, document control, or invoice tracking
  • Alternatively, 8 years of directly related experience may be substituted for formal education
  • At least 3 years of experience supporting federal payment processing, voucher tracking, or financial operations preferred

Technical Skills

  • Experience working with federal financial systems and payment platforms, including Treasury systems such as SPS, TCIS, G-Invoicing, and IPAC
  • Familiarity with financial management systems and workflow tools (experience with Momentum or similar systems preferred)

Core Competencies

  • Strong attention to detail and accuracy
  • Solid organizational and tracking skills
  • Basic understanding of federal financial processes and the Prompt Payment Act
  • Ability to communicate clearly and professionally in a structured environment
  • Ability to manage workload and meet deadlines in a high-volume setting

Work Environment

This role operates in a structured, process-driven environment supporting federal financial operations, requiring adherence to established procedures, deadlines, and compliance standards

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