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Payments Support Jobs in Alaska (NOW HIRING)

Payment Processor

Fairbanks, AK ยท On-site

$23/hr

Responsibilities include processing cash, check, card, and electronic payments; preparing bank ... Respond to limited account-related inquiries and provide administrative support as needed * Perform ...

Maintains payment card (P-Card) system transactions. * Coordinates subsistence and resident savings and banking accounting including calculations of funds that are due collection of funds, data entry ...

OFFICE SUPPORT SPECIALIST

Anchorage, AK ยท On-site

$18.50 - $24.25/hr

Maintains payment card (P-Card) system transactions. * Coordinates subsistence and resident savings and banking accounting including calculations of funds that are due collection of funds, data entry ...

Maintains payment card (P-Card) system transactions. * Coordinates subsistence and resident savings and banking accounting including calculations of funds that are due collection of funds, data entry ...

... payment support, credit-card reconciliations, routine journal entries, and bank and investment reconciliations. Audit and Tax * Manage the accounting team's execution of the audit's confirmation and ...

Controller

Anchorage, AK ยท On-site

$110 - $150/hr

... payment support, credit-card reconciliations, routine journal entries, and bank and investment reconciliations. Audit and Tax * Manage the accounting team's execution of the audit's confirmation and ...

New

... payment support, credit-card reconciliations, routine journal entries, and bank and investment reconciliations. Audit and Tax * Manage the accounting team's execution of the audit's confirmation and ...

... payment support, credit-card reconciliations, routine journal entries, and bank and investment reconciliations. Audit and Tax * Manage the accounting team's execution of the audit's confirmation and ...

Provide basic troubleshooting and escalation support for fuel-site, point-of-sale, payment-terminal, and communications systems. Security and Documentation * Follow company cybersecurity, acceptable ...

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Payments Support information

What is payments support?

Payments Support refers to professionals or teams responsible for assisting customers and businesses with issues related to processing, receiving, or sending payments. They handle inquiries about payment failures, transaction disputes, refunds, and account reconciliations, ensuring that all payment-related activities run smoothly. Payments Support specialists often work with various payment platforms, banks, and internal systems to troubleshoot and resolve any payment issues. Their role is essential for maintaining customer satisfaction and the integrity of financial operations.

What are the key skills and qualifications needed to thrive as a payments support professional, and why are they important?

To excel as a Payments Support professional, you need strong analytical skills, attention to detail, and a background in finance or banking, often supported by relevant education or experience. Familiarity with payment processing systems, reconciliation tools, and knowledge of compliance standards like PCI DSS is typically required. Excellent problem-solving, communication, and customer service skills help you resolve payment issues efficiently and maintain positive client relationships. These abilities ensure accurate transaction handling, regulatory compliance, and high levels of customer satisfaction in a fast-paced financial environment.

How does a payments support professional typically collaborate with other departments to resolve complex payment issues?

Payments Support professionals often work closely with departments such as finance, compliance, and IT to resolve complex payment issues. For example, they may coordinate with finance teams to investigate discrepancies, consult compliance for regulatory concerns, and liaise with IT to troubleshoot technical problems. This cross-functional collaboration ensures timely and accurate resolution of customer inquiries or transaction errors, which is vital for maintaining customer trust and operational efficiency. Effective communication and a proactive approach to problem-solving are key to success in this collaborative environment.

What is the difference between Payments Support vs Payments Analyst?

AspectPayments SupportPayments Analyst
Required CredentialsBasic financial or customer service certifications, relevant experienceFinancial certifications, analytical skills, sometimes a degree in finance or related field
Work EnvironmentCustomer service centers, support teams, back-office operationsFinancial institutions, corporate finance departments, data analysis teams
Employer & Industry UsagePayment processing companies, banks, fintech firmsFinancial institutions, payment service providers, banks
Common Search & ComparisonCustomer support roles in paymentsFinancial data analysis in payments

Payments Support primarily focuses on assisting customers with payment issues, troubleshooting, and resolving transaction problems. Payments Analysts analyze payment data, identify trends, and improve payment processes. While both roles involve payments, Payments Support emphasizes customer service, whereas Payments Analysts focus on data analysis and process optimization.

What job categories do people searching Payments Support jobs in Alaska look for?

The top searched job categories for Payments Support jobs in Alaska are:

What cities in Alaska are hiring for Payments Support jobs?

Cities in Alaska with the most Payments Support job openings:

Infographic showing various Payments Support job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Payment Processor

TDL Staffing, Inc.

Fairbanks, AK โ€ข On-site

$23/hr

Full-time

Posted 24 days ago


Job description

Payment Processor
Location: Fairbanks, AK
Pay: $23.00/hour
Schedule: Full-Time | Monday–Friday | 8:00 AM–5:00 PM

If you have strong cash-handling experience and are comfortable working with payments, deposits, transaction records, and detailed financial data, this could be a great fit.

This full-time office position is heavily focused on cash handling and back-office payment processing. Responsibilities include processing cash, check, card, and electronic payments; preparing bank deposits; balancing transactions; researching payment discrepancies; and maintaining accurate account and payment records.

Accuracy is critical in this role. The ideal candidate is comfortable handling money, working with numbers and spreadsheets, following established financial procedures, and catching discrepancies before they become problems. Candidates with strong cash-handling and financial transaction experience may be especially well suited for this role.

Key Responsibilities
  • Process cash, check, credit/debit card, and electronic payments
  • Prepare daily bank deposits and maintain accurate transaction records
  • Balance cash activity and research discrepancies or payment exceptions
  • Process electronic payment batches, remittances, refunds, and related transactions
  • Research and correct rejected, incomplete, or improperly posted payments
  • Maintain and update member account and payment information
  • Enter and verify financial data using Excel and internal software systems
  • Assist with specialized payment, refund, and account-processing activities
  • Maintain organized electronic documentation and financial records
  • Respond to limited account-related inquiries and provide administrative support as needed
  • Perform other related duties as assigned

Minimum Requirements
  • High school diploma or equivalent required
  • Two years of cash-handling experience required
  • Two years of customer service experience in a service-related environment
  • Ability to accurately type at least 45 words per minute
  • Proficiency with 10-key
  • Proficiency with Microsoft Word, Excel, and Outlook
  • Strong accuracy and attention to detail when handling financial transactions and data
  • Ability to organize and prioritize multiple processing deadlines
  • Ability to learn and work within proprietary internal software systems
  • Ability to obtain a State of Alaska Notary commission
  • Background screening is a part of the hiring process.
  • Support a drug free work environment.
Preferred Experience
Experience in banking, bank teller operations, cash offices, payment processing, credit/collections, accounting, utilities, or legal environments is helpful. An associate degree in Business, Accounting, or a related field is also preferred.

Ready to get started? Apply Today!
Applicants never pay fees when applying with or working for TDL Staffing.
Begin your application online: APPLY NOW
Have questions? Call our Fairbanks office at (907) 455-8300
TDL Staffing is an Equal Opportunity Employer (EOE).

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