ZipRecruiter

Log In

1

Patron Services Assistant Jobs (NOW HIRING)

Dayton Live

Venue Services Assistant

Dayton, OH

$15/hr

The Venue Services Assistant is responsible for the overall housekeeping and maintenance for DAYTON ... patrons and guests. Strong candidates will be committed to providing the highest standards in the ...

William Paterson University

... patron services. * Provides supervision, training, and support for Lending Services staff including full-time and part-time staff and student assistants; works with relevant Library and University ...

previous page

Showing results 41-60

All JobsPatron Services JobsPatron Services Assistant Jobs

Patron Services Assistant information

What is the 3 month rule for jobs?

The 3 month rule for a Patron Services Assistant typically refers to a probationary period of three months during which performance and suitability for the role are evaluated. This period allows employers to assess skills, reliability, and fit before offering permanent employment or benefits.

What is a patron services assistant?

A patron services assistant is responsible for providing customer service to visitors or patrons, often in settings like libraries, museums, theaters, or community centers. Their duties include answering questions, assisting with ticketing or memberships, and ensuring a positive experience for guests, often using communication and organizational skills. The role may require familiarity with ticketing systems, good interpersonal skills, and a friendly demeanor.

What are the duties of a service assistant?

A Patron Services Assistant is responsible for greeting visitors, providing information, handling ticketing or registration, and assisting with customer inquiries. They often operate cash registers, maintain the cleanliness of service areas, and ensure a positive experience for patrons in a customer service environment.

What are the key skills and qualifications needed to thrive as a Patron Services Assistant, and why are they important?

To thrive as a Patron Services Assistant, you need strong customer service skills, attention to detail, and familiarity with ticketing or reservation systems, typically supported by a high school diploma or equivalent. Experience with ticketing software (like Tessitura or PatronManager), point-of-sale systems, and basic office applications is often required. Exceptional communication, patience, and problem-solving abilities help you create positive experiences for patrons and address their concerns effectively. These skills ensure smooth operations, satisfied patrons, and a positive reputation for the organization.

What are the most common challenges faced by a Patron Services Assistant, and how can they be managed effectively?

Patron Services Assistants often encounter challenges such as handling high volumes of visitor inquiries, resolving ticketing issues, and managing difficult customer interactions, especially during busy events. Effective communication, patience, and a thorough knowledge of the venue’s operations help manage these situations smoothly. Collaborating closely with team members and supervisors ensures prompt problem-solving and a positive experience for patrons. Ongoing training in customer service and conflict resolution is typically provided to help staff navigate these challenges and maintain a welcoming environment.

What qualifications do I need to be an assistant librarian?

To be an assistant librarian, candidates typically need a high school diploma or equivalent, with some positions requiring a bachelor's degree in library science or a related field. Strong organizational skills, familiarity with library management software, and good customer service abilities are also important qualifications.

What are Patron Services Assistants?

Patron Services Assistants are frontline staff members who help visitors, customers, or patrons at venues such as theaters, museums, libraries, or event spaces. Their responsibilities typically include greeting guests, providing information, handling ticket sales or reservations, and assisting with seating or directions. They also address customer inquiries or concerns to ensure a positive experience. This role requires strong interpersonal and communication skills, as well as the ability to handle busy or stressful situations professionally.

What is the difference between Patron Services Assistant vs Front Desk Associate?

AspectPatron Services AssistantFront Desk Associate
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentMuseums, theaters, galleries, cultural institutionsHotels, offices, retail stores, healthcare facilities
Employer & IndustryArts, entertainment, cultural sectorsHospitality, retail, corporate sectors
Common Search IntentCustomer service roles in cultural settingsFront desk or reception roles in various industries

Both roles involve customer service and front-line interaction, but Patron Services Assistants typically work in cultural institutions like museums or theaters, focusing on visitor engagement. Front Desk Associates are more common in hospitality and retail settings, handling guest check-ins and inquiries. While their skills overlap, the industry context and specific responsibilities differ.

More about Patron Services Assistant jobs
What cities are hiring for Patron Services Assistant jobs? Cities with the most Patron Services Assistant job openings:
What are the most commonly searched types of Patron Services jobs? The most popular types of Patron Services jobs are:
What states have the most Patron Services Assistant jobs? States with the most job openings for Patron Services Assistant jobs include:
What job categories do people searching Patron Services Assistant jobs look for? The top searched job categories for Patron Services Assistant jobs are:
Patron Services Assistant jobs near you
Infographic showing various Patron Services Assistant job openings in the United States as of July 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% In-person job distribution.
Mobile Services Assistant

Mobile Services Assistant

Geauga County Public Library

Middlefield, OH

$14/hr

Part-time

Posted yesterday

Job description

Mobile Services Assistant
Part-Time (16 hours), Non-Exempt
Location: Mobile Services, located in the Middlefield Library
Reports to: Mobile Services Supervisor
Pay: $14.00
Bring the Library on the Road!
Do you enjoy variety in your workday? As a Mobile Services Assistant, you’ll help prepare library vehicles for scheduled community stops and support office operations. If you’re organized, flexible, and love working in a collaborative team environment, this role puts in the middle of supporting a great community resource.

Position Summary: Prepares vehicle(s) for the days’ scheduled stops. Performs computer
and clerical tasks in the office. Provides excellent customer service to all patrons.

Essential Job Functions: This list is illustrative, but not exhaustive for this position.
  • Cleans and stocks the vehicle(s) appropriately for the day. Gathers appropriate materials from the GCPL collection to be placed on the vehicles.
  • Assists in checking materials out and in for Mobile Services patrons/programs. Prepares the returned materials for shelving or transfer/delivery to other libraries. Changes book status in library computer program as appropriate. Places holds for patrons.
  • Replaces barcodes and tapes materials as required. Oversees mending of items in Mobile Services collection.
  • Prints daily reports, searches for, and routes daily holds requests. Answers phones when in the Mobile Services office and assists patrons on phone as needed. Writes up patron requests for materials and includes all pertinent information. Offers Readers Advisory in the Office (via phone and written requests) and recommends titles and/or subject areas to supervisor for possible purchase.
  • Assists volunteers with Amish School sets. Inspects books and washes crates after they are returned at the end of each school year. Assists on Bookmobile stops, or Outreach events as needed.
  • Responsible for maintaining the clean appearance of vehicles and office work area. Reports to Mobile Services Supervisor and/or Manager any damage or safety issues.
  • Assists with various programs and contests.
  • Checks employee emails, reads Branching Out, and other GCPL communications.
  • Attends training as required or recommended by administration or supervisor.
  • Other duties as assigned.
Minimum Knowledge, Skills, Abilities and Other Characteristics:
  • Willingness and adaptability to work in a changing work environment.
  • Excellent communication and customer service skills.
  • Must have sufficient computer skills/abilities to use the library’s computer system, email, Internet and online databases, social media, and the like.
  • Works under direct supervision yet must be able to work independently once trained.
  • Must be familiar with library resources.
  • Safely observes all PERRP procedures.

Apply