ZipRecruiter

Log In

1

Patient Support Associate Jobs in Rochester, NY (NOW HIRING)

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

Nursing Support Services LOCATION: Unity Hospital - 1555 Long Pond Road Rochester, NY 14626 ... Scheduling and/or prescheduling patient appointments. * Interviewing the patient and/or their ...

previous pagenext page

Showing results 21-40

All JobsPatient Support Associate JobsPatient Support Associate Jobs in Rochester, NY

Patient Support Associate information

See Rochester, NY salary details

$13

$24

$66

How much do patient support associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for patient support associate in Rochester, NY is $24.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $23.46 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are the most commonly searched types of Patient Support jobs in Rochester, NY? The most popular types of Patient Support jobs in Rochester, NY are:
What are popular job titles related to Patient Support Associate jobs in Rochester, NY? For Patient Support Associate jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Rochester, NY look for? The top searched job categories for Patient Support Associate jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Patient Support Associate jobs? Cities near Rochester, NY with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,857 per year, or $24.9 per hour.

Patient Registration Associate (Emergency Department)

University of Rochester Medical Center

Rochester, NY • On-site

$18.50 - $24.98/hr

Full-time

Re-posted 26 days ago

University Of Rochester rating

8.3

Company rating: 8.3 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

127th of 618 rated colleges and universities

Job description

This position is 40 hours per week, Evening Shift: 3:00pm-11:30pm.  Candidate must work every other weekend with an additional day off every week. 
To support patient care and provide clerical, environmental, and customer service support for the patient care unit.  Performs full range of duties related to processing patient information for visits which may include: reception, registration, medical records management and telephone management. Responsible for accurate and timely input of collected information into the hospital information systems.
Salary Range:
$18.50 - $24.98 an hour
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
.

What University Of Rochester employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply