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Remote Patient Care Jobs in Rochester, NY (NOW HIRING)

Psychiatrist (Remote)

Rochester, NY · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... patient who experienced firsthand the challenges of accessing care. Together, they set out to ...

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Remote Patient Care information

See Rochester, NY salary details

$12

$23

$30

How much do remote patient care jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote patient care in Rochester, NY is $23.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.98 per hour, depending on experience, location, and employer.

What is remote patient care?

Remote patient care involves providing healthcare services to patients from a distance, often through the use of technology such as video calls, phone consultations, and digital health monitoring tools. This approach allows healthcare providers to assess, diagnose, and manage patient health without requiring in-person visits. Remote patient care helps improve access to healthcare, especially for individuals in rural or underserved areas, and can enhance patient convenience and outcomes. It is commonly used for follow-up appointments, chronic disease management, and minor acute care issues.

What are the key skills and qualifications needed to thrive in remote patient care?

To thrive in Remote Patient Care, you need a solid background in clinical healthcare, strong patient assessment abilities, and typically hold a nursing or allied health degree with appropriate licensure. Familiarity with telehealth platforms, electronic health records (EHRs), and secure communication tools is essential. Excellent communication, empathy, and self-motivation are vital soft skills for building trust and engaging patients remotely. These competencies ensure safe, effective, and personalized care delivery in a virtual environment, supporting patient outcomes and satisfaction.

What is the difference between Remote Patient Care vs Remote Medical Assistant?

AspectRemote Patient CareRemote Medical Assistant
Required CredentialsLicenses or certifications in patient care, nursing, or health coachingMedical assisting certification or relevant healthcare training
Work EnvironmentTelehealth platforms, patient communication toolsElectronic health records, scheduling systems, patient support
Employer & Industry UsageHospitals, clinics, telehealth companiesMedical offices, clinics, healthcare providers
Common Search & Comparison IntentUnderstanding roles in remote patient managementAssisting healthcare providers remotely

Remote Patient Care involves managing patient health through telehealth, often requiring healthcare licenses. Remote Medical Assistants support healthcare providers with administrative and clinical tasks remotely, typically with medical assisting credentials. Both roles operate in telehealth environments but focus on different aspects of patient care and support.

What are some common challenges faced in a remote patient care role, and how can they be addressed?

One common challenge in remote patient care is maintaining effective communication and building trust with patients without in-person interaction. To address this, professionals often rely on clear, empathetic communication, the use of secure telehealth platforms, and regular follow-ups to ensure patients feel supported. Technical difficulties, such as connectivity issues or unfamiliarity with digital tools, can also arise, so patience and the ability to guide patients through troubleshooting are important. Additionally, working remotely can sometimes feel isolating, so staying connected with your healthcare team through virtual meetings and collaboration tools helps maintain a sense of community and support.
What are the most commonly searched types of Patient Care jobs in Rochester, NY? The most popular types of Patient Care jobs in Rochester, NY are:
What job categories do people searching Remote Patient Care jobs in Rochester, NY look for? The top searched job categories for Remote Patient Care jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Patient Care jobs? Cities near Rochester, NY with the most Remote Patient Care job openings:
Infographic showing various Remote Patient Care job openings in Rochester, NY as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% Remote job distribution, with an average salary of $48,053 per year, or $23.1 per hour.

Integrated Care Coordinator (ICC)

Essen Medical Associates

Rochester, NY • On-site, Remote

$20 - $25/hr

Full-time

Re-posted 25 days ago


Essen Health Care rating

3.3

Company rating: 3.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

Overview
Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state's most vulnerable and underserved residents.
Founded in 1999, we've grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women's health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.
We're looking for talented, motivated individuals to join our growing team. Whether you're a medical provider, administrator, or operations professional, there's a career here for you. Join us in making a real difference in the health of our community.
Job Summary
Position Title: Integrated Care Coordinator
Position Summary: The Integrated Care Coordinator serves as a vital link between patients and healthcare services, ensuring seamless coordination across our multispecialty network. This role focuses on breaking down barriers to care for underserved populations in the Bronx, coordinating between primary care, specialty services, behavioral health, and community resources to deliver comprehensive, patient-centered care.
This position is ideal for individuals looking to make a meaningful impact in the healthcare field while working in a supportive team environment. You'll be part of an organization that has demonstrated over 25 years of commitment to innovating healthcare delivery for underserved communities, with opportunities to grow alongside our rapidly expanding multispecialty medical group.
Responsibilities
Key Responsibilities
  • Develop and maintain comprehensive care plans addressing medical, behavioral, and social determinants of health
  • Coordinate services across Essen's integrated clinical divisions including urgent care, primary care, and specialty services
  • Facilitate smooth transitions between care settings including telehealth, in-person visits, and home care through Essen House Calls
  • Utilize Remote Patient Monitoring tools to track patient progress and proactively address health concerns
  • Monitor patient adherence to care plans and adjust interventions based on outcomes

Patient Engagement & Outreach
  • Conduct initial assessments to identify patient needs, preferences, and barriers to care
  • Perform community outreach to engage underserved populations in the Bronx
  • Educate patients and families about health conditions, treatment options, and self-management strategies in both English and Spanish
  • Support patients in navigating community resources and social services throughout New York City
  • Advocate for patients within the healthcare system to ensure access to appropriate service

Qualifications
Experience / Education
  • High School Diploma
  • 1-2 years of direct patient care experience
  • Experience in Care Coordination or Case Management
  • Experience with Remote Patient Monitoring
  • Familiarity with Electronic Health Records (EHR)
  • Previous experience in outreach, community engagement, social services, or related field

Skills & Competencies
  • Bilingual: Fluent in Spanish and English (Highly preferred)
  • Excellent communication and public speaking skills
  • Ability to work independently and travel within the Bronx
  • Knowledge of community resources and services in New York City
  • Strong organizational and time management skills
  • Cultural sensitivity and ability to work with diverse, underserved populations
  • Proficiency in motivational interviewing and health coaching techniques

Compensation & Benefits
  • Pay: $20.00 - $25.00 per hour
  • Job Type: Full-time
  • Remote & Hybrid opportunities available

Equal Opportunity Employer
  • Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

What Essen Health Care employees say

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