Part Time Patient Care Jobs in Rochester, NY (NOW HIRING)

Patient Care Cordinator

Location: Happiness House - Canandaigua site

Salary: $17.50 - $20.50 per hour

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, internal equity, and location.

Employment: Part Time/12 Month position (15 hours per week) - Wednesdays & Thursdays 8:00am-4:00pm. Evening work may be required as job duties demand.

Summary/Objective: The Patient Care Coordinator provides various supports to ensure the smooth and compliant operation of clinic services.

Minimum Qualifications

1. 1. High School Diploma or GED.
   2. Previous experience, education and/or training preferred to include knowledge of and proficient use of computers, office equipment, phone systems and electronic health records.
   3. Ability to comply with professional standards of conduct, including pleasant speaking voice and courteous manner as well as the ability to meet the demands of the position.

Competency Requirements

1. Client focus
2. Ability to accept responsibility.
3. Communication Proficiency
4. Time Management and Organizational skills
5. Collaboration Skills
6. Personal Effectiveness/Credibility
7. Flexibility
8. Ethical conduct
9. Problem Solving/Analysis.
10. Business Acumen

Responsibilities include:

1. Imparts agency philosophy of ?Equal Opportunity, Independence and Realization of Individual Potential? to children, families, program staff and community resources.
2. Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.
3. Answers telephones, takes messages and refers calls to the appropriate person.
4. Communicates effectively with staff, service providers, individuals, caregivers, family members, and the community.
5. Completes assigned copying, scanning, mailings, and faxing within and outside of the Electronic Health Record System.
6. Maintains Clinic Consumer Charts: Enters information into Electronic Health Record system efficiently and in a timely manner. Understands the system and ensures electronic filing to ensure proper organization of electronic records. Scans/Files all clinic documentation in a timely and efficient manner ensuring compliance with regulatory requirements, prepares new charts for consumers being admitted, routinely purges charts, and audits charts of consumers being discharged. Deactivates charts within Electronic Health Record System when discharged entirely and purges paper charts as needed.
7. Responsible for management of Annual Scripts, 2-way Release Authorization documentation, and obtaining appropriate consumer/guardian signatures.
8. HH Only - Completes Clinic Medicaid eligibility for E-paces accurately and in a timely manner between the 16th and 30th of each month and maintains a list of all Medicaid verification lists in chronological order. Collaborates with Clinic Supervisor to ensure to query NGS Connex to verify Medicare Eligibility.
9. Ensures that 90-day Medicaid re-certifications are completed in a timely manner including maintenance of a 90-day tracking spreadsheet, accurate cover sheets, and MD signature verification through approved electronic or paper methods. Gives feedback to supervisor or Director as to efficacy.
10. Responsible for Intake Paperwork Processing, fielding intake-related documentation questions, preparing and sending intake packets to potential individuals, obtaining initial scripts for service and ensuring that all intake information is completed in a timely manner.
11. Prepares all psychiatric charts from intake and including any necessary electronic record data entry to charts.
12. HH Only - Prepares documentation for the Medical Director?s review and assist the Medical Director with obligations including but not limited to scheduling employee physicals and patient annual medical assessments.
13. Ensures accuracy in the monthly billing and prepares for submission to appropriate insurance companies in a timely and accurate manner. (May include charge entry for Article 16 & Article 28 Clinical services)
14. Reviews remittances and post payments from insurance companies to appropriate claims. Generates monthly patient statements and processes their payments.
15. Investigates claim denials and re-submits for processing in accordance with applicable regulations and insurance company requirements.
16. Performs insurance verifications for clients in the Article 16 and Article 28 Clinics.
17. Assists with any additional tasks as needed.
18. Receives guidance from the Clinic Billing Supervisor.
19. Achieves program goals by performing additional duties at the discretion of the Clinic Supervisor and Director.
20. Participates in Clinic/Finance Department meetings.
21. Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development.
22. Adheres to agency?s policies and procedures as well as department guidelines.
23. Maintains professional demeanor.
24. Provides primary coverage for front desk, as needed at any of the clinic locations.
25. Participates in agency committees as asked or as needed.
26. Maintains current schedules for all therapists and other providers in the Electronic Health Record System. Update Schedule templates as needed and work within scheduling modules appropriately.
27. Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development.
28. Adheres to agency?s policies and procedures as well as department guidelines.

Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibility: None.

Work Environment: This job operates in a professional office and preschool program environment. This role routinely uses standard office equipment.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit or stand and occasionally walk, bend, use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move objects up to 30 pounds and occasionally push or pull objects up to 100 pounds.

Travel: Travel is primarily local during the business day. Some out-of-the-area and overnight and weekend travel may be expected.

EEO Statement: The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender orientation/identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.