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Patient Scheduling Jobs in Indiana (NOW HIRING)

RIVERVIEW HOSPITAL

Patient Service Rep

Noblesville, IN · On-site

$16.50 - $21/hr

Maintain accurate financial records, patient records and schedule referral appointments. Flexible to work both front and back office. Job Responsibilities * Responsible to complete requirements in ...

Riverview Health

Patient Service Rep

Noblesville, IN · On-site

$16.50 - $21/hr

Maintain accurate financial records, patient records and schedule referral appointments. Flexible to work both front and back office. Job Responsibilities * Responsible to complete requirements in ...

Riverview Health

Patient Service Rep

Noblesville, IN · On-site

$16.50 - $21/hr

Maintain accurate financial records, patient records and schedule referral appointments. Flexible to work both front and back office. Job Responsibilities * Responsible to complete requirements in ...

Riverview Health

Patient Service Rep

Noblesville, IN · On-site

$16.50 - $21/hr

Maintain accurate financial records, patient records and schedule referral appointments. Flexible to work both front and back office. Job Responsibilities * Responsible to complete requirements in ...

TalentBurst, Inc.

Patient Access Specialist

Evansville, IN · On-site

$16.50 - $22/hr

The Patient Access Scheduler Will Handle A Large Volume Of Incoming Calls And Navigate Between Multiple Systems To Schedule With Various Departments. This Person Will Be The First Point Of Contact ...

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All JobsPatient Scheduling JobsPatient Scheduling Jobs in Indiana

Patient Scheduling information

See Indiana salary details

$13

$20

$45

How much do patient scheduling jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient scheduling in Indiana is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient scheduler, and why are they important?

To thrive as a Patient Scheduler, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with electronic scheduling systems, medical office software, and often HIPAA compliance is essential. Excellent communication, multitasking, and customer service skills set top performers apart in this role. These skills ensure accurate appointment management, positive patient experiences, and efficient healthcare operations.

What does a patient scheduler do?

A patient scheduler manages appointment bookings for healthcare providers, coordinating patient visits and ensuring schedules are organized efficiently. They often use scheduling software, verify patient information, and communicate with patients and staff to confirm appointments. Strong organizational skills and attention to detail are essential for this role.

What is patient scheduling?

Patient scheduling refers to the process of organizing and managing appointments for patients in a healthcare setting. This involves coordinating the availability of healthcare providers, resources, and facilities to ensure patients receive timely care. Effective patient scheduling helps reduce wait times, improves patient satisfaction, and optimizes the workflow of medical staff. It often requires the use of specialized software and strong communication skills to handle cancellations, rescheduling, and urgent appointments efficiently.

What are some common challenges faced in a patient scheduling role, and how can they be effectively managed?

In a Patient Scheduling role, one of the most common challenges is balancing high call volumes with the need to provide personalized attention to each patient. Scheduling conflicts, last-minute cancellations, and coordinating between multiple healthcare providers can also add complexity. Effective time management, strong communication skills, and proficiency with scheduling software are key to handling these challenges. Many teams work collaboratively and rely on clear protocols to ensure appointments are efficiently managed and patient needs are met.

How to become a patient scheduler?

To become a patient scheduler, typically you need a high school diploma or equivalent and strong organizational and communication skills. Experience with scheduling software or electronic health records (EHR) systems is often preferred, and some positions may require certification or training in medical office procedures.

What is the difference between Patient Scheduling vs Medical Office Assistant?

AspectPatient SchedulingMedical Office Assistant
Primary RoleManaging appointment schedules and patient bookingsHandling administrative tasks, including scheduling, billing, and patient communication
CredentialsHigh school diploma or equivalent; certification is a plusHigh school diploma or equivalent; medical assisting certification often preferred
Work EnvironmentMedical offices, clinics, hospitalsMedical offices, clinics, hospitals
Common TasksScheduling appointments, confirming patient visitsScheduling, billing, patient records management, front desk duties

While both roles involve scheduling patients, Medical Office Assistants have broader administrative responsibilities, including billing and patient records, making them more versatile in healthcare settings. Patient Scheduling specialists focus primarily on appointment management, ensuring smooth patient flow.

What are the most commonly searched types of Patient Scheduling jobs in Indiana? The most popular types of Patient Scheduling jobs in Indiana are:
What are popular job titles related to Patient Scheduling jobs in Indiana? For Patient Scheduling jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Patient Scheduling jobs in Indiana look for? The top searched job categories for Patient Scheduling jobs in Indiana are:
What cities in Indiana are hiring for Patient Scheduling jobs? Cities in Indiana with the most Patient Scheduling job openings:
Patient Scheduling jobs near you
Infographic showing various Patient Scheduling job openings in Indiana as of August 2026, with employment types broken down into 3% As Needed, 73% Full Time, 18% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,387 per year, or $20.9 per hour.

Patient Service Rep

RIVERVIEW HOSPITAL

Noblesville, IN • On-site

$16.50 - $21/hr

Full-time

Re-posted 3 days ago

Riverview Health rating

6.1

Company rating: 6.1 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

847th of 1,056 rated hospitals

Job description

Job Summary

Meet and greet patients, respond to phone calls, and check patients in and out of the physician office. Maintain accurate financial records, patient records and schedule referral appointments. Flexible to work both front and back office.

Job Responsibilities

  • Responsible to complete requirements in checking patients in and out of the medical office. Assist with patient scheduling, make appointments and referrals for testing and or other specialists, ensuring medical orders are met. Greet patients in a friendly and courteous manner. Present as trustworthy and cooperative.
  • Document patient phone messages accurately. Obtain necessary registration documents. Register and update demographic and insurance info. Update the patient’s electronic medical record and maintain records as required to meet compliances. Communicate necessary information.
  • Maintain patient files or records timely. Secure patient medical records and scan them into charts. Assume info management responsibilities for patients’ electronic medical record.
  • Collect co-payments and post outstanding balances. Receive payments and prepare bank deposits. Balance and batch electronic credit card transactions. Verify deposit totals with supervisor. Prepare financial documents. Maintain and reconcile cash drawer.
  • Process interoffice mail and faxed documentation. Distribute and organize appropriately. Enter drug samples when asked. Maintain educational supplies. Assist other departments when needed. Attend staff meetings.
  • Use computer for scheduling, registration, and other record keeping. Requires continual use of phone, fax, copier, and scanner daily. Maintain office supplies and/or communicate needs.
  • Ensure to meet compliance with all applicable hospital and department policies, procedures, and protocols.
  • Notifies management of changes in workload to maximize productivity. Resolves and follow ups on challenging occurrences or situations.
  • Maintain a positive attitude toward patients, physicians, co-workers, management and other hospital staff Contribute to team building and maintain a team-oriented
  • Other duties as assigned.

Education Requirements

  • Minimum: High School Diploma or Equivalent
  • Preferred: Specialized Training in office administrative skills such as computers, software, and data entry.

Experience Requirements

  • Minimum: Previous Customer Service experience
  • Preferred: 1 or more years of office administrative experience and customer service

License/Certification Requirements - None

What Riverview Health employees say

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