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Patient Account Representative Jobs in Raleigh, NC

WakeMed

ED Patient Registration Representative

Raleigh, NC · On-site

$17.50 - $24/hr

Overview The ED Patient Registration Representative plays a pivotal role as part of the Revenue ... resolving errors on accounts before they are sent for billing. As a liaison to patients, the ...

WakeMed

Patient Scheduling Representative

Fuquay Varina, NC · On-site

$14.50 - $18.50/hr

Overview The Patient Scheduling Representative will enjoy interacting with patients and healthcare provider offices on the phone and through messages to schedule patient appointments. The Patient ...

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All JobsPatient Account Representative JobsPatient Account Representative Jobs in Raleigh, NC

Patient Account Representative information

See Raleigh, NC salary details

$11

$20

$28

How much do patient account representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient account representative in Raleigh, NC is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.21 per hour, depending on experience, location, and employer.

What is a patient account representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

How does a patient account representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What are the key skills and qualifications needed to thrive as a patient account representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.
More about Patient Account Representative jobs
What are the most commonly searched types of Patient Account Representative jobs in Raleigh, NC? The most popular types of Patient Account Representative jobs in Raleigh, NC are:
What are popular job titles related to Patient Account Representative jobs in Raleigh, NC? For Patient Account Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Patient Account Representative jobs in Raleigh, NC look for? The top searched job categories for Patient Account Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Patient Account Representative jobs? Cities near Raleigh, NC with the most Patient Account Representative job openings:
Patient Account Representative jobs near you
Infographic showing various Patient Account Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,303 per year, or $20.8 per hour.

Patient Services Representative

Lincoln Community Health Center

Durham, NC • On-site

$17 - $21.50/hr

Full-time

Re-posted 11 days ago

Job description

Patient Services Representative
Currently seeking an individual with previous patient services/accounts experience to work in this fast-paced medical environment. Desired applicants will have proficient cash handling and customer service skills. Attention to detail is a must. Clerical experience in a health care setting is desired. Ability to speak English and Fluent in Spanish is required.
Lincoln Community Health Center, Inc., a federally qualified community health center located in Durham, NC is recruiting for Patient Services Representatives (Finance). Durham is known as the Bull City, the City of Medicine, the Tastiest Town in the South, and the Startup Capital of the South. It's a two-hour drive from the beach, a three-hour drive from the Blue Ridge Mountains, and is North Carolina's fourth largest city by population. Along the East Coast, Durham is located conveniently along I-85. For those outside of driving distance, travel to and from is made easy as the City and County of Durham co-own the top-ranked Raleigh-Durham International Airport that services more than 45 nonstop destinations.
Lincoln Community Health Center, Inc. (LCHC), mission is to provide primary and preventive health care in a courteous, professional, and personalized manner.
Key requirements for any position are our "Core Values":
• Courtesy
• Respect
• Quality
• Accessibility
• Teamwork
• Continuous Improvement
• Accountability
LCHC provides comprehensive, high-quality primary health care to our patients regardless of ability to pay. As a Federally Qualified Health Center (FQHC), we provide health care to all members of our community, including low income, uninsured patients and diverse communities. We screen potential employees to first ensure alignment with our key requirements followed by the requisite position skills set. In doing so staff must be committed to the mission who do their best to live and work the characteristics of our core values as we strive to care for ever increasing members of the communities we serve. Understanding that each individual is unique and recognizing our individual differences.

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