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Patient Account Representative Jobs in Raleigh, NC

AKC

Breeder Rel Acct Rep

Raleigh, NC · On-site

The Account Representative role is the primary point of contact with AKC for breeders, pet stores, and distributors. This position educates breeders and enhances AKC's image with breeders, thus ...

Natera

Account Sales Representative

Raleigh, NC · On-site

$90K - $100K/yr

About the Role We are looking for a high-energy, adaptable, and results-driven Account Sales Representative (ASR) to join our Women's Health sales team in the Raleigh-Durham / Research Triangle ...

Natera

Account Sales Representative

Raleigh, NC · On-site

About the Role We are looking for a high-energy, adaptable, and results-driven Account Sales Representative (ASR) to join our Women's Health sales team in the Raleigh-Durham / Research Triangle ...

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All JobsPatient Account Representative JobsPatient Account Representative Jobs in Raleigh, NC

Patient Account Representative information

See Raleigh, NC salary details

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How much do patient account representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for patient account representative in Raleigh, NC is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.21 per hour, depending on experience, location, and employer.

What is a patient account representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

How does a patient account representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What are the key skills and qualifications needed to thrive as a patient account representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What does a patient account representative do?

A patient account representative manages patients' billing and insurance information, processes payments, and resolves billing issues. They often use billing software and require strong communication skills to coordinate with patients and healthcare providers.
More about Patient Account Representative jobs

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For Patient Account Representative jobs in Raleigh, NC, the most frequently searched job titles are:

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The top searched job categories for Patient Account Representative jobs in Raleigh, NC are:

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Cities near Raleigh, NC with the most Patient Account Representative job openings:

Patient Account Representative jobs near you
Infographic showing various Patient Account Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 14% Part Time, and 7% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $43,303 per year, or $20.8 per hour.

BioPharma Physician Account Rep (Entry)

Innovativ Pharma, Inc.

Raleigh, NC • On-site

$87K - $116K/yr

Full-time

Re-posted 13 days ago

Job description

Are you looking for a lucrative career where you can make a big difference in the health of others.  Does a patient-focused, innovation-driven company that will inspire you and support your Pharmaceutical Sales Rep career sound like what you are looking for? If so, be empowered to take charge of your future and join us as a one of our Pharmaceutical Sales Rep team members.

Each one of our professional Pharmaceutical Sales Representatives educates, promotes and sells pharmaceutical/healthcare products to Physicians and other specialized medical or healthcare providers.  If you join our team as a Pharmaceutical Sales Representative you will manage your territory in order to maintain existing physician groups, clinics and proprietary primary care offices. As a member of the Pharmaceutical Sales Rep team, you will work closely with management and others to achieve sales goals and objectives. Our company provides quality consultative service, coordinate and integrate outside alliances, as well as other internal personnel and resources to fit customer needs. 

We have an unwavering dedication to put people first and we strive toward Better Health and a Brighter Future for people through leading innovation in medicine. Pharmaceutical sales is an excellent career choice for job-seekers because it offers excellent potential -- in career growth, income, and benefits.

Pharmaceutical Sales Rep Major Responsibilities:   

Each one of our Pharmaceutical Sales Representative  must manage territory accounts and identifies the key decision makers.  As a Pharmaceutical Sales Rep you must inform highly influential physicians about the details of pharmaceutical and medical products.  As one of our Pharmaceutical Sales Reps you must know how to balance time needed in front of customers in order to achieve expected results. It is vital to keep your skills and product knowledge updated. As one of our Pharmaceutical Sales Representatives you must know how to plan and know how to compete and win in a healthcare market place. 

Pharmaceutical Sales Rep Major Duties:  

  • Customer focus/Building Positive Relationships-Penetration of large accounts and identifying key decision makers.
  • Creative thought process in developing a customer base.
  • Create territory plan including goals and resource allocation (coverage, sampling, grant/education proposals, etc. for key customers).
  • Gain formulary acceptance/compliance with managed care accounts.
  • Scientific understanding of clinical papers.
  • Teaming with customers as a business partner-proactive in seeking out potential customers, maintain knowledge of long term trends and patterns to create account business plans
  • Utilize consultative skills in assisting customer with their business

Pharmaceutical Sales Rep Requirements/Experience/Qualifications:

  • * Some sales experience and/or abilities
  • * Consultative selling experience preferred.
  • * Must be able to work remotely and the ability to use ZOOM software.
  • * Excellent written and oral communication skills.
  • * Ability to target health professionals to maximize sales growth and increase product volume.
  • * Posses effective selling skills and product knowledge to influence targeted health care professionals to prescribe promoted products. 
  • * Develop and execute plans to maximize selling resources. 
  • * Pre-call plan to match health care professionals' (HCP) needs. 
  • * Leverage data and customer knowledge to build discussions around HCP's and patients' needs.
  • * Actively pursue continuous learning and professional development on efficient sales, communication and product knowledge training.
  • * Perform company business in accordance with all regulations and policies and procedures. 
  • * Demonstrate high ethical and professional standards at all times.

Here, every Pharmaceutical Sales Rep matter and you will be a vital contributor to our inspiring, bold mission. 

If you are qualified, you will hear back from our Human Resource staff to proceed in the hiring process.

We are a EEO employer of minorities, women, disabled, protected veterans, and considers qualified applicants with criminal histories in accordance with applicable laws.