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Patient Account Representative Jobs in Raleigh, NC

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Patient Account Representative information

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$11

$20

$28

How much do patient account representative jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for patient account representative in Raleigh, NC is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.21 per hour, depending on experience, location, and employer.

What Is a Patient Account Representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

What are Patient Account Representatives?

Patient Account Representatives are professionals who manage billing and payment processes in healthcare facilities. They communicate with patients about their accounts, explain charges, process payments, and help resolve billing issues. Their role often involves working with insurance companies to clarify coverage and ensure claims are handled correctly. They play a vital part in ensuring patients understand their financial responsibilities and in maintaining accurate financial records for healthcare providers.

How does a Patient Account Representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What are the key skills and qualifications needed to thrive as a Patient Account Representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.
More about Patient Account Representative jobs
What are the most commonly searched types of Patient Account Representative jobs in Raleigh, NC? The most popular types of Patient Account Representative jobs in Raleigh, NC are:
What are popular job titles related to Patient Account Representative jobs in Raleigh, NC? For Patient Account Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Patient Account Representative jobs in Raleigh, NC look for? The top searched job categories for Patient Account Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Patient Account Representative jobs? Cities near Raleigh, NC with the most Patient Account Representative job openings:
Patient Account Representative jobs near you
Infographic showing various Patient Account Representative job openings in Raleigh, NC as of July 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,306 per year, or $20.8 per hour.
Account Sales Representative

Account Sales Representative

FRSTeam with CARE

Raleigh, NC • On-site

$52K - $65K/yr

Full-time

PTO

Re-posted 20 days ago

Job description

Do you want to make a positive impact on someone’s life? At FRSTEAM with Care, we are passionate about this too. To continue to deliver our distinguished services, we are seeking an experienced individual who shares our values and commitment to excellent customer service.

FRSTEAM with Care is seeking a service-focused, friendly, and diligent professional to join our team as an Account Representative. Curiosity, compassion, empathy, energy, and patience are key traits of a successful candidate. You will need strong drive and decision-making skills as well as flexibility to learn and evolve with our growing company. Account Representatives must be able to multi-task, be highly responsive, and show strong attention to detail.

This position includes a guaranteed salary, mileage reimbursement, plus tiered commission on new business earned in the insurance and disaster restoration contractor sectors.

General Job Duties:

We are seeking an ambitious sales professional focused on growing the company. Responsibilities include:

  • The Sales Representative is responsible for relationship-building and other sales-related activities within FRSTEAM's North Carolina geographical territory, especially in two territories: a.) the Raleigh, Durham, Chapel Hill, Wilmington and other parts of eastern North Carolina; and b.) the Charlotte, Triad, Asheville, Shelby, Gastonia and Western NC areas.
  • Primary client contacts are commercial contractors and insurance agents and adjusters.
  • Identify prospects, assess our fit, and build relationships with decision makers. Develops sales through high levels of quality activity, including prospecting for new business within an assigned region of North Carolina.
  • Cultivate a new and existing customer base by means of strong communication cadence.
  • Negotiate with contractors regarding sales, operational, and payment arrangements.
  • Visit homeowners and inspect opportunities.
  • Plan and conduct meetings in the field and in our facilities.
  • Effectively use software to track sales and relationship activities.
  • Ability to present marketing campaigns and programs to existing and potential clients.
  • Ability to attend industry events, develop new events, keep a budget, set goals, self-motivated, and work independently.
  • Collaborate with managers and sales coaches to adapt and improve our prospecting, discovery, and sales process.
  • Respond quickly to customer needs and assist in resolving challenges that arise with contractors and homeowners.

Required Experience:

  • Professional communication skills, people-oriented, and highly organized.
  • Able to multi-task in a fast-paced environment.
  • Experience with CRM
  • Sales experience strongly preferred.

Who we are:

FRSTEAM with Care specializes in the restoration of garments, furniture, electronics and other articles damaged by smoke, fire, or water loss. We are the industry leader in providing these painstaking services on personal belongings after possibly catastrophic experiences. Our most important and valuable resource is the employee. Our most important and valuable resource is you, the employee. We are a family-owned and oriented, equal opportunity employment business. This position is an exciting and challenging opportunity for someone with great customer service, communication, and organizational skills.