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Patient Access Trainer Jobs (NOW HIRING)

University Health

Training Coordinator

San Antonio, TX · On-site

$22.10 - $38.25/hr

... a Patient Access Trainer highly desired 4. Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc ...

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How much do patient access trainer jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for patient access trainer in the United States is $27.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Access Trainer, and why are they important?

To thrive as a Patient Access Trainer, you need a solid background in patient access services, healthcare administration, and training methodologies, typically supported by experience in hospital registration or scheduling and a relevant associate's or bachelor's degree. Familiarity with hospital information systems (HIS), electronic health records (EHR), and training software like learning management systems (LMS) is crucial. Outstanding communication, patience, and the ability to motivate learners are key soft skills for effectively instructing staff and fostering a positive learning environment. These skills and qualifications ensure accurate patient access processes, regulatory compliance, and well-prepared frontline staff in healthcare settings.

What are Patient Access Trainers?

Patient Access Trainers are professionals responsible for educating and training staff in healthcare facilities on patient access processes, such as registration, scheduling, insurance verification, and customer service. They develop training materials, conduct sessions, and ensure that staff adhere to regulatory and organizational standards. Patient Access Trainers play a key role in ensuring efficient and accurate patient intake procedures, which helps improve overall patient experience and operational effectiveness in healthcare settings.

How does a Patient Access Trainer typically collaborate with front-line registration staff and management teams?

A Patient Access Trainer works closely with both front-line registration staff and management by delivering training sessions, providing ongoing feedback, and helping to implement process improvements. Trainers often observe staff during patient check-in and registration, identify areas for development, and tailor instructional materials to address specific needs. Regular communication with management ensures that training aligns with organizational goals and compliance standards, making the role highly collaborative and integral to maintaining efficient patient access operations.
More about Patient Access Trainer jobs
What cities are hiring for Patient Access Trainer jobs? Cities with the most Patient Access Trainer job openings:
What states have the most Patient Access Trainer jobs? States with the most job openings for Patient Access Trainer jobs include:
What job categories do people searching Patient Access Trainer jobs look for? The top searched job categories for Patient Access Trainer jobs are:
Patient Access Trainer jobs near you
Infographic showing various Patient Access Trainer job openings in the United States as of May 2026, with employment types broken down into 10% As Needed, 13% Full Time, and 77% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $56,233 per year, or $27 per hour.
Patient Access Trainer, Full Time, Hybrid

Patient Access Trainer, Full Time, Hybrid

University of Maryland Medical System

Baltimore, MD • On-site

Full-time

Posted 19 days ago

Job description

Job Requirements
Patient Access Trainer, Full Time, Hybrid
Travel required between all UMMS Facilities
Flexible work schedule needed (Position may require days, evenings, & weekends)
Develops, coordinates, and delivers training programs for new and existing staff responsible for registration, bed control, and scheduling functions. Designs and organizes comprehensive training courses for Patient Access and support staff, covering departmental policies and procedures, registration data quality standards, medical necessity software, scanning applications, and coding tools.
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.
  • Plans training activities and oversees the development of training projects. Conducts orientation sessions and provides on-the-job training for new and existing employees.
  • Provides training on daily operations, including patient identification, data collection, situation assessment, and processes that ensure financial viability while enhancing customer service skills.
  • Develops and delivers training to ensure compliance with all regulatory requirements impacting patient registration and financial clearance, including but not limited to HIPAA privacy standards, EMTALA emergency treatment protocols, Medicare and Medicaid regulations, the No Surprises Act, the Affordable Care Act, CMS Conditions of Participation, and identity theft prevention rules. Provides training on patient rights, accurate data collection, insurance verification, and cost transparency requirements.
  • Develops and maintains insurance training related to eligibility verification, coordination of benefits, the claims process from start to finish, referral procedures, differences between hospital and physician billing, Medicare Secondary Payer rules, Advance Beneficiary Notices, and patient cost estimates.
  • Provides individualized training as needed based on audit results received from the quality team and recommends targeted training plans to strengthen employee skills.
  • Reviews, revises, and maintains training materials to ensure content is current and meets quality standards.
  • Evaluates internal processes and suggests process improvements; assists in the development and maintenance of departmental standard operating procedures (SOPs).
  • Collaborates with departmental partners to develop refresher training for staff.
  • Participates in downtime regression testing and attends third-party in-services to ensure system functionality and regulatory compliance.
  • Communicates with IS&T, system users, and leadership regarding prioritization of system changes, testing activities, and enhancements.
  • Must be able to flex work schedule to meet staff needs on evening, night, and weekend shifts and assist during scheduled system downtime, typically occurring overnight or during early morning hours, as needed.
  • Perform all other duties as assigned.

Work Experience
Required
  • High school diploma or GED.
  • Three (3) years of previous healthcare registration experience.
  • Two (2) years of previous training experience.

Preferred
  • Associate's degree in business, information systems, or a related field.
  • Previous experience with Epic, including Epic Prelude, Cadence Scheduling, and Grand Central.

Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $ 23.70 - 33.19
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu.

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