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Patient Access Management Jobs in Indiana (NOW HIRING)

Riverview Health

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

Recognize accounts that should be referred to management for assistance. Evaluate patient visits ... The Patient Access Specialist will be trained to work all areas of Patient Registration and ...

RIVERVIEW HOSPITAL

Patient Access Specialist

Westfield, IN · On-site

$16.50 - $22/hr

Recognize accounts that should be referred to management for assistance. Evaluate patient visits ... The Patient Access Specialist will be trained to work all areas of Patient Registration and ...

Riverview Health

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

Recognize accounts that should be referred to management for assistance. Evaluate patient visits ... The Patient Access Specialist will be trained to work all areas of Patient Registration and ...

Riverview Health

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

Recognize accounts that should be referred to management for assistance. Evaluate patient visits ... The Patient Access Specialist will be trained to work all areas of Patient Registration and ...

Riverview Health

Patient Access Specialist

Westfield, IN · On-site

$16.50 - $22/hr

Patient Access Specialist Job Responsibilities * Possess accuracy skills to ensures that all ... Recognize accounts that should be referred to management for assistance. Evaluate patient visits ...

Marion Health

Patient Access Representative

Marion, IN · On-site

$14.75 - $18.75/hr

Patient Access Representative Patient Access is a service department of the hospital involved with ... Excellent time management, and organizational skills. * Ability to problem solve, multi-task in a ...

Orthoindy

Patient Access Representative

Greenwood, IN · On-site

$15.75 - $20/hr

Patient Access Representative The Patient Access Representative will perform all registration ... Manages STAT and urgent test orders. Understand and follows insurance authorization guidelines when ...

Orthoindy

Patient Access Representative

Indianapolis, IN · On-site

$16.50 - $21/hr

Patient Access Representative The Patient Access Representative will perform all registration ... Manages STAT and urgent test orders. Understand and follows insurance authorization guidelines when ...

Aston Carter

Patient Access Representative

Fort Wayne, IN · On-site

$20 - $22/hr

Patient Access Representative The Patient Access Representative plays a key role in creating a ... Manage office supplies and maintain proper inventory levels. * Open and close the office as needed ...

Four County

Patient Access Representative

Logansport, IN · On-site

$150/hr

A degree or further education in healthcare or healthcare management preferred but not required. Experience: * Previous experience in scheduling, patient access, registrar or accounts receivable ...

New

Urology of Indiana

Patient Access Representative

Kokomo, IN · On-site

$15.75 - $20/hr

Patient Access Representative The Patient Access Representative position is responsible for ... Interact professionally and positively with all patients, colleagues, managers and executive team

Marion Health

Patient Access Representative

Marion, IN · On-site

$15.50 - $19.75/hr

The Patient Access Representative is responsible for the scheduling, insurance verification, pre ... Excellent time management, and organizational skills. * Ability to problem solve, multi-task in a ...

Marion Health

Patient Access Representative

Marion, IN · On-site

$15.50 - $19.75/hr

The Patient Access Representative is responsible for the scheduling, insurance verification, pre ... Excellent time management, and organizational skills. * Ability to problem solve, multi-task in a ...

Marion Health

Patient Access Representative

Marion, IN · On-site

$15.50 - $19.75/hr

The Patient Access Representative is responsible for the scheduling, insurance verification, pre ... Excellent time management, and organizational skills. * Ability to problem solve, multi-task in a ...

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Patient Access Management information

See Indiana salary details

$11

$18

$22

How much do patient access management jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient access management in Indiana is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.14 per hour, depending on experience, location, and employer.

What does a patient access management do?

A patient access management professional is responsible for coordinating patient registration, verifying insurance, and scheduling appointments to ensure smooth entry into healthcare facilities. They often use electronic health record (EHR) systems and require strong communication and organizational skills. Their role helps facilitate efficient patient flow and accurate billing processes.

What is the difference between Patient Access Management vs Patient Registration Specialist?

AspectPatient Access ManagementPatient Registration Specialist
CredentialsTypically requires high school diploma or equivalent; certifications like Certified Healthcare Access Associate (CHAA) are commonUsually requires high school diploma; certifications are less common
Work EnvironmentHospitals, clinics, healthcare facilities; involves coordinating patient flow and insurance verificationFront desk, reception areas; focuses on collecting patient information and initial data entry
Primary ResponsibilitiesManaging patient access, insurance pre-authorizations, scheduling, and financial clearanceGathering patient information, verifying identity, and completing registration forms

Patient Access Management and Patient Registration Specialist roles overlap in patient data collection but differ in scope. Patient Access Management involves broader responsibilities like insurance verification and financial clearance, while Patient Registration Specialists focus on initial data entry. Both roles are essential in healthcare settings to ensure smooth patient flow and accurate records.

What are some common challenges faced in patient access management, and how can they be addressed?

In Patient Access Management, a frequent challenge is balancing efficient patient intake with ensuring accuracy in registration and insurance verification. Mistakes in these areas can lead to billing delays or denied claims, impacting patient satisfaction and revenue cycle performance. To address these challenges, many teams use robust training programs and leverage technology solutions like electronic health records and insurance eligibility tools. Collaboration with clinical, billing, and IT departments is essential to streamline workflows and quickly resolve issues as they arise.

What are the key skills and qualifications needed to thrive as a patient access manager, and why are they important?

To thrive as a Patient Access Manager, you need expertise in healthcare administration, patient registration processes, and insurance verification, usually supported by a bachelor’s degree in healthcare or business management. Familiarity with hospital information systems (HIS), electronic health records (EHR), and revenue cycle management software is typically required. Exceptional leadership, problem-solving abilities, and interpersonal communication are vital soft skills for managing teams and ensuring positive patient experiences. These competencies are crucial for streamlining patient intake, maximizing operational efficiency, and maintaining regulatory compliance in healthcare facilities.

What is patient access management?

Patient Access Management refers to the processes and personnel responsible for facilitating patient entry into a healthcare facility. This role typically includes scheduling appointments, verifying insurance, handling patient registration, and ensuring accurate data collection. Effective patient access management streamlines administrative tasks, improves patient experiences, and helps healthcare organizations maintain compliance and optimize revenue cycles. Professionals in this field often serve as the first point of contact for patients, making strong communication and organizational skills essential.

Is patient access management a good career?

Patient access management is a vital healthcare role that involves coordinating patient registration, insurance verification, and scheduling. It offers opportunities for career growth, requires strong communication and organizational skills, and often involves working in hospital or clinic environments with certifications like CPC or CPAM enhancing job prospects.

What are popular job titles related to Patient Access Management jobs in Indiana?

For Patient Access Management jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Patient Access Management jobs in Indiana look for?

The top searched job categories for Patient Access Management jobs in Indiana are:

What cities in Indiana are hiring for Patient Access Management jobs?

Cities in Indiana with the most Patient Access Management job openings:

Patient Access Management jobs near you
Infographic showing various Patient Access Management job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $37,698 per year, or $18.1 per hour.

Patient Access Specialist

Riverview Health

Noblesville, IN • On-site

$16.25 - $21.50/hr

Other

Re-posted 8 days ago

Riverview Health rating

6.1

Company rating: 6.1 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

848th of 1,059 rated hospitals

Job description

Description
Shift Summary
Second Shift 3p - 11:30p
Job Summary
The Patient Access Specialist will ensure the quality of patient registrations by obtaining thorough and accurate information in a timely and efficient manner. The Patient Access Specialist interacts and coordinates with other hospital departments and/or Physician staff to ensure quality care for all patients.
Job Responsibilities
  • Possess accuracy skills to ensures that all documents are properly signed and witnessed as required. Maintain and apply knowledge of current registration requirements.
  • Advise and coordinate patient account information with other department staff, clinical staff and or UR/Case management. Ability to work well under pressure and remain calm while maintaining positive patient and physician relations.
  • Recognize accounts that should be referred to management for assistance. Evaluate patient visits/registrations and make recommendations for corrections as needed.
  • Calls insurance companies for precertification's and authorizations. Serves as a patient resource in matters concerning up-front collections based upon covered benefits and in accordance with hospital policy.
  • Complete inventory and order specific supplies for department and keep supplies in proper storage areas so supplies and equipment are readily accessible
  • Maintain compliance with EMTALA and HIPAA rules and regulations. The Specialist will interview the patient/guarantor to obtain complete demographic, clinical, billing, insurance, and financial information.
  • The Patient Access Specialist will be trained to work all areas of Patient Registration and Switchboard daily operations. Responsible to train other Patient Access Associates in all duties.
  • Must be able to perform other duties as assigned.
  • SPECIFIC MEASURABLE OBJECTIVES FOR PATIENT ACCESS SPECIALIST INCLUDE: Must maintain an annual appraisal score of 2.0 or greater. Consistently, be able to register 40 patients per 8-hour shift with the possibility of more than 40 if work load dictates. If working non-patient registrations during this 8-hour shift, consistently register around 60 per day. Each Specialist is expected to maintain a 3% or less weekly error rate.

Education Requirements
  • Minimum: High School Diploma or equivalent.
  • Preferred: High School Diploma and Certified HealthCare Access Associate (CHAA) Certification or national recognized PFS Certification

Experience Requirements
  • Minimum: three (3) or more years of customer service or related experience.
  • Preferred: Three (3) or more years experience in Patient Access Registration in an acute care hospital and/or physician office setting.

License/Certification Requirements
  • Minimum: None

Qualifications
Education
GED or better in Other or related field.
High School or better in Other or related field.

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