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Patient Access Coordinator Jobs in Decatur, GA (NOW HIRING)

Hanger, Inc.

Patient Access Coordinator

Atlanta, GA · On-site

$16.25 - $20.75/hr

Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P ...

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Patient Access Coordinator information

See Decatur, GA salary details

$13

$18

$23

How much do patient access coordinator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient access coordinator in Decatur, GA is $18.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $20.19 per hour, depending on experience, location, and employer.

What does a patient access coordinator do?

A Patient Access Coordinator is responsible for managing the administrative processes that facilitate patient entry into a healthcare facility. This includes scheduling appointments, registering patients, verifying insurance information, and ensuring that all required documentation is completed accurately. They serve as a key point of contact between patients and healthcare providers, helping to ensure a smooth and efficient experience. Additionally, they may answer patient inquiries, handle billing questions, and coordinate with medical staff to support quality patient care.

What are the key skills and qualifications needed to thrive as a patient access coordinator, and why are they important?

To thrive as a Patient Access Coordinator, you need strong organizational skills, knowledge of healthcare regulations, and experience with patient registration processes, often supported by a high school diploma or associate degree. Familiarity with electronic health record (EHR) systems, insurance verification tools, and scheduling software is typically required. Exceptional interpersonal skills, attention to detail, and the ability to manage stressful situations help someone excel in this role. These skills ensure accurate patient information, efficient service delivery, and a positive experience for patients navigating the healthcare system.

What is the difference between Patient Access Coordinator vs Medical Office Assistant?

AspectPatient Access CoordinatorMedical Office Assistant
CredentialsHigh school diploma, sometimes certification in healthcare access or customer serviceHigh school diploma or equivalent, often with medical assisting certification
Work EnvironmentHospitals, clinics, outpatient facilities, front desk rolesMedical offices, clinics, administrative support roles
Primary ResponsibilitiesScheduling, insurance verification, patient check-in/out, data entryScheduling, patient intake, filing, administrative tasks

The Patient Access Coordinator and Medical Office Assistant roles share responsibilities like scheduling and patient interaction but differ mainly in scope. The Patient Access Coordinator focuses more on insurance and registration processes, often requiring specific healthcare access knowledge. The Medical Office Assistant handles broader administrative tasks. Both roles are essential in healthcare settings, with overlapping skills but distinct primary functions.

What does a patient access coordinator do?

The patient access coordinator is a health care services coordinator. Your duties range from greeting patients upon arrival at a hospital or medical center, scheduling appointments, and entering new patient information into the facility’s medical database. The qualifications for this career include a high school diploma and some postsecondary training in subjects such as medical coding. Previous experience with administrative or clerical work and related skills are also useful.

What are the most common challenges faced by patient access coordinators, and how can they be managed effectively?

Patient Access Coordinators often encounter challenges such as managing high patient volumes, handling complex insurance verifications, and addressing diverse patient needs in a timely manner. To manage these effectively, strong organizational skills, attention to detail, and excellent communication are essential. Collaborating closely with clinical staff, billing departments, and patients helps ensure accurate information flow and fosters a supportive environment. Continuous training on healthcare systems and insurance policies also helps coordinators stay prepared for evolving challenges.

What skills do you need to be a patient access coordinator?

A patient access coordinator needs strong communication and customer service skills to interact effectively with patients and healthcare staff. They should have attention to detail, organizational abilities, and familiarity with scheduling, insurance verification, and medical billing systems. Often, certifications such as Certified Healthcare Access Associate (CHAA) are beneficial for this role.
More about Patient Access Coordinator jobs
What are the most commonly searched types of Patient Access jobs in Decatur, GA? The most popular types of Patient Access jobs in Decatur, GA are:
What are popular job titles related to Patient Access Coordinator jobs in Decatur, GA? For Patient Access Coordinator jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Patient Access Coordinator jobs in Decatur, GA look for? The top searched job categories for Patient Access Coordinator jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Patient Access Coordinator jobs? Cities near Decatur, GA with the most Patient Access Coordinator job openings:
Patient Access Coordinator jobs near you
Infographic showing various Patient Access Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 27% Part Time, and 6% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $38,025 per year, or $18.3 per hour.

Patient Access Coordinator

PT Solutions Physical Therapy

Atlanta, GA • On-site

$16.66 - $19/hr

Full-time

PTO

Re-posted 28 days ago

PT Solutions Physical Therapy rating

7.4

Company rating: 7.4 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

266th of 887 rated healthcare providers

Job description

Job Overview & Responsibilities
Why Join PT Solutions?At PT Solutions Physical Therapy, we're more than just a private practice-we're a clinician-founded, mission-driven community dedicated to expanding access to life-changing care.
In this role, you'll serve as the first point of contact for patients, managing check-in/check-out, payments, and documentation while ensuring a positive and efficient clinic experience. You'll play a key role in maintaining accurate information, supporting clinic operations, and facilitating communication between patients and care teams.
At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization-this is your opportunity. Plus, we have been recognized as a USA Today Top Workplace five years in a row, including 2026!
Clinic Address:Brookhaven
3575 Durden Dr NE
Suite 304-A
Atlanta, Georgia 30319
What You Will Get
In addition to the standard benefit offering, you can expect to receive:
  • Competitive compensation with ability to earn performance-based incentives
  • Professional development through strategic internal platforms
  • Opportunity for career progression with a nationwide physical therapy practice
  • Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
  • Reimbursement for endurance race entry fees

Your Responsibilities as a Patient Access Coordinator
  • Greet patients, manage check-in/check-out, verify information, and schedule follow-up appointments.
  • Handle payments, explain financial responsibilities, and maintain accurate daily financial records.
  • Support clinic operations by managing phones, schedules, referrals, and EMR documentation.
  • Deliver a positive patient experience by assisting with questions and addressing concerns professionally.
  • Ensure compliance with HIPAA, insurance processes, and accurate documentation standards.
  • Collaborate with therapists and internal teams to coordinate care and resolve access or scheduling issues.
  • Assist with clinic operations, special projects, and provide coverage support as needed.

Qualifications & Pay Range
Required Skills & Abilities
  • Strong communication and customer service skills.
  • Ability to multitask and prioritize effectively in a busy clinic environment.
  • High level of accuracy and attention to detail.
  • Ability to collect payments and discuss financial responsibility confidently.
  • Proficiency in Microsoft Office and comfort using multiple software systems.
  • Professional, empathetic, and patient-centered approach.
  • Ability to follow workflows, protocols, and compliance requirements.
  • Strong problem-solving and conflict-resolution skills.
  • Ability to work independently and as part of a team.

Qualifications
  • At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).
  • 1-2 years of customer service or healthcare front office experience preferred.
  • Experience using EMR systems and scheduling platforms strongly preferred.
  • Must meet all compliance, background check, and onboarding requirements.

Schedule
  • Full Time: Mon-Fri (schedule varies)

Compensation
  • Pay Range: $17-$19 per hour
  • (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position)

Company Overview
Expanding Access to Quality Care
At PT Solutions, we're more than colleagues; we're a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.
As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact.
Let's go further together and transform care.Join the #PTSLife today!
To see what #PTSLife is like, visit Instagram, Facebook, and LinkedIn.

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