ZipRecruiter

Log In

1

Patient Access Representative Jobs in Decatur, GA

Grady

Patient Access Representative

Atlanta, GA

$16.50 - $21.25/hr

Patient Access Representative Grady Health System offers many career paths for your professional growth. Whether you have many years of experience or are in the early stages on your career, you can ...

Emory Healthcare

Patient Access Representative

Atlanta, GA

$16.50 - $21.25/hr

A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end patient registration activities ranging from pre-registration through discharge in the Patient ...

Emory Healthcare

Patient Access Representative

Atlanta, GA

$16.50 - $21/hr

A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end patient registration activities ranging from pre-registration through discharge in the Patient ...

Emory Healthcare

Patient Access Representative

Atlanta, GA · On-site

$16.50 - $21/hr

A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end patient registration activities ranging from pre-registration through discharge in the Patient ...

Emory Healthcare

Patient Access Representative

Atlanta, GA · On-site

$16.50 - $21/hr

A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end patient registration activities ranging from pre-registration through discharge in the Patient ...

Grady Health System

Patient Access Representative

Atlanta, GA · On-site

$16.50 - $21.25/hr

Patient Access Representative is responsible for the intake and patient registration process. Conducts accurate patient interviews, schedules appointment, enters correct patient demographics ...

next page

Showing results 1-20

People also search for

All JobsPatient Access Representative JobsPatient Access Representative Jobs in Decatur, GA

Patient Access Representative information

See Decatur, GA salary details

$11

$18

$23

How much do patient access representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient access representative in Decatur, GA is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.67 per hour, depending on experience, location, and employer.

What Is a Patient Access Representative?

As a patient access representative, you handle the patient check-in process at a hospital. Your job duties are to collect patient information—identification, insurance, and payment—and to perform other administrative tasks, like answering the phone and scheduling. Other responsibilities include directing patients to the correct area after check-in and answering questions that patients or their families have about the hospital’s processes, insurance coverage, and billing. Since people checking in to the hospital are usually either ill or injured, your interpersonal skills and calm, compassionate attitude are essential to getting patients checked in efficiently in spite of their stress or worry.

What are the key skills and qualifications needed to thrive as a Patient Access Representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.

What are some common challenges faced by Patient Access Representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What are Patient Access Representatives?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What is the job description of a patient access representative?

A patient access representative is responsible for scheduling appointments, verifying patient insurance information, collecting payments, and ensuring accurate patient records. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to manage patient information efficiently.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

More about Patient Access Representative jobs
What job categories do people searching Patient Access Representative jobs in Decatur, GA look for? The top searched job categories for Patient Access Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Patient Access Representative jobs? Cities near Decatur, GA with the most Patient Access Representative job openings:
Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Decatur, GA as of May 2026, with employment types broken down into 5% As Needed, 75% Full Time, and 20% Part Time. Highlights an 86% In-person, 2% Hybrid, and 12% Remote job distribution, with an average salary of $38,679 per year, or $18.6 per hour.

Patient Access Representative

Grady

Atlanta, GA

$16.50 - $21.25/hr

Other

Posted 2 days ago

Job description

Patient Access Representative

Grady Health System offers many career paths for your professional growth. Whether you have many years of experience or are in the early stages on your career, you can find a rewarding position at Grady!

Patient Access Representative is responsible for the intake and patient registration process. Conducts accurate patient interviews, schedules appointment, enters correct patient demographics, verifies third party payers' information, accurately posts charges when applicable, calculates the amounts due from the patient FPL's at POS, and balances and deposits daily collections. Performing these duties accurately and efficiently is critical to optimizing the hospital revenue. Performs multi-task clinic duties to ensure efficiency in daily operations. Performs all duties in accordance with all regulatory guidelines and the Grady Health System's vision, mission, philosophy, policies and procedures, while focusing on Excellence Customer Service.

Job Qualifications:

  • High School Diploma/GED is required
  • A minimum of two (2) years of college preferred
  • One (1) or more years experience customer service experience required
  • Experience in patient access, billing, cash collections, insurance, appointment scheduling, or directly related experience preferred
  • Must be able to accurately types 30 - 35 WPM and possess knowledge of basic computer software, e.g., Word and Excel required
  • CPAR Certification is preferred
  • Bilingual in English and Spanish is preferred.
  • Knowledge of Siemens INVISION®/OAS Gold® system or EPIC system is preferred.

Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Apply